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Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland

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10th Northumbria International Conference

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Page 1: Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland
Page 2: Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland
Page 3: Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland
Page 4: Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland
Page 5: Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland
Page 6: Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland
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Page 8: Kay Grieves & Michelle Halpin: Developing a Library Quality Model at University Library Services Sunderland
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