Upload
john-willis
View
962
Download
1
Embed Size (px)
Citation preview
KATA
@botchagalupe
• a.k.a. John Willis
• 35 Years in IT Operations
• Exxon, Canonical, Chef, Enstratius, Socketplane
• Devopsdays Core Organizer
• 35 Official Devopsdays
• Devopscafe on iTunes
• Organizer of DOES
@botchagalupe
http://ow.ly/UZIBE
@botchagalupe
I have no idea how to answer
that question. It would literally
never occur to me not to do it!
KATA
@botchagalupe
We are what we repeatedly do. Excellence, then, is not an act,
but a habit. !
Aristotle
@botchagalupe
@botchagalupe
@botchagalupe
1958
1968
1989
2000
@botchagalupe
Toyota is not a story about techniques. It’s an organization defined primarily by the unique behavior routines it continually
teaches to all it’s members. !
Mike Rother (Page 262-263)
@botchagalupe
Invented the automatic power loom in which he implemented the
principle of Jidoka
@botchagalupe
@botchagalupe
When asked about stolen design plans.
!
“We improve our process everyday. By the time
the thieves produce the machine we will have advanced well beyond
that point”
@botchagalupe
When asked about American
companies copying his process.
!
“They can copy our process but not our
culture”
@botchagalupe
Culture Behavior
Habit Autonomic
!
( Invisible )
KATA
@botchagalupe
!
Scientific Method Depersonalized
Non-Blameful Non Deterministic
!
( Visible )
KATA
@botchagalupe
Deming to
Devops
@botchagalupe
Deming’s Influence
@botchagalupe
Lean Influence
Gemba Jidoka
Genchi Genbutsu Kaizen
Kata@botchagalupe
Toyota Kata
@botchagalupe
@botchagalupe
@botchagalupe
Coaching Kata
@botchagalupe
@botchagalupe
@botchagalupe
@botchagalupe
Four Conditions•Capability 1: Seeing problems as they occur!
•Complex work is managed so that problems in design are revealed •They see problems as they occur, through relentless testing of assumptions
• Capability 2: Swarming and solving problems as they are seen to build new knowledge!•Problems that are seen are solved so that new knowledge is built quickly •Improvement of daily work is prioritized above daily work
•Capability 3: Spreading new knowledge throughout the organization!•The new discovery of local knowledge and improvements are turned into global improvements, shared throughout the organization •Learning is fed back to prevent future failures
•Capability 4: Leading by developing!•The job of leaders is not the command and control, but to create other capable leaders who can perpetuate this system of work
@botchagalupe
@botchagalupe
"I intend to make Alcoa the safest
company in America. I intend
to go for zero injuries."
!
Paul O’Neill (1987)