Juan Tanguil Porfolio

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE IDIOMAS

MODALIDAD PRESENCIAL

STUDENT PORTFOLIO

“BUSINESS I”

Forth Semester “A”

Student´s name: Juan Miguel Tanguil Chiles

Professor´s name: Lcd. Mg. Edgar Encalada Trujillo

AMBATO – ECUADOROctubre 2015 – Marzo 2016

TABLE OF CONTENTS.

MISIÓN (MISION STATEMENT)........................................................................................3

VISIÓN (VISION STATEMENT)........................................................................................3

PERFIL DE EGRESO (EXIT PROFILE)..............................................................................4

STUDENT´S C.V..................................................................................................................5

STATEMENT OF PERSONAL LEARNING GOALS.........................................................6

SYLLABUS............................................................................................................................7

Evidence for Element 1.........................................................................................................13





FINAL REFLECTION.........................................................................................................30

PORTFOLIO RUBRIC.........................................................................................................31


CARRERA DE IDIOMAS

MISIÓN

Formar profesionales líderes competentes, con visión humanista y pensamiento crítico a través de la Docencia, la Investigación y la Vinculación, que apliquen, promuevan y difundan el conocimiento respondiendo a las necesidades del país.

VISIÓN

La Carrera de Idiomas de la Facultad de Ciencias Humanas y de la Educación de la Universidad Técnica de Ambato por sus niveles de excelencia se constituirá como un centro de formación superior con liderazgo y proyección nacional e internacional


CARRERA DE IDIOMAS

Al concluir la Carrera de Idiomas los estudiantes demostrarán haber adquirido y

desarrollado las siguientes competencias, capacidades, habilidades, destrezas y

desempeños como resultados de su formación profesional:

1. Usa el idioma inglés a un nivel B2 del Common European Framework.

2. Maneja competentemente los métodos y estrategias metodológicas para la

enseñanza del idioma inglés según las exigencias del Teaching Knowledge Test

(TKT)

3. Diseña programas o cursos específicos y sus respectivos materiales didácticos.

4. Elabora materiales didácticos mediante la utilización de NTIC´s.

5. Transforma el contexto educativo a tráves de la práctica de valores.

6. Genera escenarios de aprendizaje significativos dando lugar a la investigación

participativa, el aprendizaje basado en problemas y el trabajo en equipo.

7. Maneja leyes y reglamentos de Educación Ecuatoriana.

8. Aplica técnicas de valoración de los aprendizajes, así como también de su

propio desempeño docente.

9. Manejo de los aspectos sociales, intelectuales y psicológicos de los estudiantes

para promover el aprendizaje.

La Carrera de Idiomas adopta como instrumentos de evaluación interno del perfil de

ingreso dos simulaciones de exámenes con estándares internacionales. Siendo así,

Teaching Knowledge Test (TKT) test de acreditación internacional para la enseñanza

del inglés y Test of English as a Foreign Language (TOEFL) para la competencia

comunicativa.

Para ello la Coordinación de Carrera de Idiomas organizará dentro de los módulos

optativos seminarios taller de preparación para dichos tests, los mismos que podrán

ser aprobados a partir del séptimo semestre.

CURRICULUM VITAE

Name: Tanguil Chiles Juan Miguel.

Age: 22 years old .

ID: 1850094275

Civil status: Single

Email: [email protected]

Nationality: Ecuadorian.

Address: Supermaxi. Subida el Ollero

Telephone number: 0995264000

Education:

School

“LICEO JUAN MONTALVO”SCHOOL.

High School

“LUIS A. MARTINEZ” HIGH SCHOOL. Ambato

Graduated with high honors in mathematical physicist in 2012.

Professional Experience.

DI-PLASTIC STORE. Ambato

Worked selling in 2012-2013

Skills & Interests.

Computer: Microsoft Excel and Power Point

Language: English and French

Hobbies: Play soccer and dance electronic music.

mailto:[email protected]

STATEMENT OF PERSONAL LEARNING GOALS.

Well, as you know English is a universal language. English is a very important

tool in different aspects. I am studying English because there are three reasons for me:

first I like English because I think that if I learn very well English maybe I could travel

to different countries and learn more about their cultures. Second, I think that English

becomes globalized and is very necessary to communicate around the world, at many

countries. Finally, I want to be an excellent teacher and share all my knowledge to my

future students. To achieve my dreams I should study more and improve my English

skills, but in this case I have to improve my speaking skill.

During this semester in the BUSINESS I’s subject I will learn a lot of things that

helped me to improve my speaking skill. I will acquire enough knowledge in this

subject about business around the world. I will find this subject really valuable because

during this module I will have the opportunity to do a lot of role play about different

topics related business’ world that help me to improve my fluency in the moment when

I am speaking. I think that this subject will be really useful because in this subject o will

have to speak a lot and it can help me. Also, I will use a lot of new vocabulary that I am

going to learn in this semester. Thanks to this subject I will speak more easily, describe

things and maybe do conversations without a lot mistakes.

In conclusion the BUSINESS I’s subject is the best way to learn English because

I this subject I spoke all the time and did some role plays that are really good to improve

my fluency, my pronunciation and others skills that I should put in practice when I was

speaking.

UNIVERSIDAD TÉCNICA DE AMBATOFACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÒN

CARRERA DE IDIOMASMODALIDAD PRESENCIAL

SÍLABO

BUSINESS “EMPRENDIMIENTO”

Octubre 2015 – Marzo 2016

EDGAR ENCALADA TRUJILLO

Magister en Lingüística Aplicada a la Educación Bilingüe Español – Inglés

Licenciado en Ciencias de la Educación especialidad Inglés

AMBATO - ECUADOR

2015

I. GENERAL INFORMATION SubjectBusiness (Emprendimiento)ProgramCarrera de idiomas

Code: FCHE/I/MP/2129/06/06 Prerequisites: NONE

Study Modality: PresencialSubject Code

Curricular Organization Unit: ProfesionalCredits: 3

Level:

Fourth

Corequisites:

Subject Code

1. Language Teaching Strategies

FCHE/I/MP/2129/06/05

Hours per WeekClass Hours:3

Theoretical:1 Practical:2

Tutoring Student Hours:

On Campus:1 Virtual:

TOTAL LEARNING HOURS :WEEK HOURS:3HOURS DURING THE SEMESTERNUMBER OF SEMESTER HOURS: (16 weeks x 3 hours) = 48 hoursINTERDEPENDENT HOURS: 56 hoursACADEMIC TUTORING: 16 hoursTOTAL HOURS: 48+56+16 = 120 hours (3 credits)II. PROFESSOR'S TEACHING PROFILE

Professor's name: Encalada Trujillo Edgar GuadiaAcademic degree: Magister en Lingüística Aplicada a la Enseñanza Bilingüe Español -InglesKnowledge area:Broad field 01 EducationNarrow field 011 EducationDetailed field 0114 Teacher training with subject specializationBachelor's degree: Licenciado en Ciencias de la Educación especialidad InglésKnowledge area:Broad field 01 EducationNarrow field 011 EducationDetailed field 0114 Teacher training with subject specializationProfessional experience: 15 yearsTeaching experience: 18 yearsProgram Academic area: Pedagogical and Psycholinguistics CompetenceProfesssor's schedule (practical application and learning experimentation) :Wednesday from 10:00 to 12:00Friday from 9:00 to 10:00

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Professor's schedule (Academic tutoring):Tuesday and Thursday from 13:00 to 14:00Phone numbers: 032 800 435 - 0996575373E-mail: [email protected]. COURSE DESCRIPTION AND OBJECTIVES

PurposeUse English in an oral and written way to communicate efficiently in a business context according to the requirements of a global world.

Course Description:

Business communication involves constant flow of information as a fundamental part of any organizations. It involves number of people. Communication here plays a very important role in process of directing and controlling the people in the organization. Immediate feedback can be obtained and misunderstandings if any can be avoided.So, the aim is to develop learners’ confidence and fluency in some basic areas of business; as well as improving communication techniques and developing and consolidating the target language in this context. Besides, students will be able to recognize some technical vocabulary within the business context, apply rules of socialization with people from different cultures; analyze rules of communication through technological resources. Also they will prepare simulated telephone support and assess business projects. This syllabus contributes to the development of the Communicative Competence in correspondence to the Council Common European Framework level B2.

Course General Objective:To communicate in English using the language skills of reading, listening, speaking and writing in the business world.

Course Specific Objectives :

1. Recognize some technical vocabulary for communication within the business context2. Apply rules of socialization with people of different cultures in order to interact in the business world.3. Analyze rules of communication through technological resources for business issues4. Prepare simulated telephone support in different commercial aspects5. Assess business projects for entrepreneurships

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IV. COURSE STUDY PROGRAMCurricular Units

U.1 Recognize some technical vocabulary for communication within the business context

Thematic Units Class Hours Tutoring

HoursIndependent hours

including research and community service

Assessment toolsTheoretical Practical

1.1 Some business terms 1 3 Tasks

1.2 Cross cultural understanding 1 2 1 3 Scoring scales

1.3 Welcome visitors 1 2 1 3 Questionnaires

1.4 Small talks: keeping the conversation going 1 2 1 3 Mind maps

Written tasks

Summative tests

Digital tasks in Excell

SUBTOTAL HOURS 4 6 3 12 TOTAL HOURS 25

Learning outcome: Present a conversation about keeping the conversation going during small talks based on the corresponding units of the book

Learning Methodologies: Collaborative Learning; Project based learning, Study case, problem based learning

Educational Strategies: Simulations; Conferences; Mind maps creation

Didactic Resources: Slides, markers, projector, audiovisual aids, internet

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U.2 Apply rules of socialization with people of different cultures in order to interact in the business world.

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Thematic Units

Class HoursHours of Tutoríng

Independent study including research and relationship with the

society

Mechanisms and assessment toolsTheoretical Practical

2.1 Cross cultural understanding 1 1 1 3 Tasks

2.2 Inviting, and accepting or declining. 1 1 1 Scoring scales

2.3 Eating out with visitors 1 1 1 3 Questionnaires

2.4 Cross cultural understanding 1 1 1 Mind maps

2.5 Inviting, and accepting or declining. 1 1 2 Written tasks

Summative tests


Tasks

Scoring scales

Questionnaires


Unit Learning outcome: Write and present scripts about ways to invite visitors to have a social time based on what was covered in class.Learning Methodologies: Collaborative Learning; Project based learning, Study case, problem based learningEducational Strategies: Simulations; Conferences; Mind maps creationDidactic Resources: Slides, markers, projector, audiovisual aids, internet

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U.3 Analyze rules of communication through technological resources for business issues

Thematic Units

Class HoursHours of Tutoring

Independent study including research and relationship

with the society


3.1 Preparing to make telephone calls. 1 2 1 2 Tasks

3.2 Receiving calls. 1 1 1 Scoring scales

3.3 Asking for and giving repetition 1 1 1 2 Questionnaires

3.4 The secretarial barrier 1 1 1 3 Mind maps

3.5 Sample Business Letter 1 1 1 3 Written tasks

Summative tests


Tasks

Scoring scales


Unit Learning outcome: Participate in role plays about receiving phone calls and a Business letter based on the contents of the textbook.




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U.4 Prepare simulated telephone support in different commercial aspects

Thematic Units



with the society


4.1 Cross-cultural communication on the telephone(1) 1 1 2 Tasks

4.2 Setting up appointments 1 1 1 Scoring scales

4.3 Changing appointments 1 1 3 Questionnaires

4.4 Ending a call 1 1 1 Mind maps

4.5 Cross-cultural communication on the telephone (2)- 1 3 Written tasks

4.6 Problem solving on the telephone 1 1 2 Summative tests

4.7 Complaints 1 1 Digital tasks in Excell

Tasks

Scoring scales

SUBTOTAL HOURS

5 6 4 10 TOTAL HOURS 25

Unit Learning outcome: Design and present a short role play about using the telephone based on the dialogues covered in class




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U.5 Assess business projects for entrepreneurships

Thematic Units



with the society


5.1 The structure of decision making meetings 1 Tasks

5.2 Starting and asking for opinion 1 2 Scoring scales

5.3 Interrupting and handling interruptions 1 1 1 2 Questionnaires

5.4 The structure of decision making 1 Mind maps

5.5 Stating and asking for opinion 1 1 Written tasks

5.6 Interrupting and handling interruptions 1 2 Summative tests

5.7 Asking for and giving clarification 1 Digital tasks in Excell

5.8 Delaying decisions 1 1 2 Tasks

5.9 Ending the negotiation 1 Scoring scales

SUBTOTAL HOURS

5 5 3 8 TOTAL HOURS 21

Unit Learning outcome: Create a project according to an enterprise trying to sell a product based on the suggestions given in class. Interdisciplinary project




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V. NORMATIVE STANDARDS EVALUATION

Specific Objectives Diagnostic Evaluation

Formative Evaluation

SummativeEvaluation

1. Recognize some technical vocabulary for communication within the business context

Techniques and instruments:

Teacher observationQuestionnaire

Oral test

Oral presentationsRubrics for Oral

presentation Questionnaire

2. Apply rules of socialization with people of different cultures in order to interact in the business world.Techniques and instruments:

QuestionnaireOral participation

ObservationQuestionnaire

Written activityPresentation

Oral and written quizzes

3. Analyze rules of communication through technological resources for business issuesTechniques and instruments:

Oral testPORTFOLIOSOral presentations

Oral and written quizzes and tests.Oral presentations.

Rubric for oral presentations

Questionnaire4. Prepare simulated telephone support in different commercial aspects


Teacher observation. Oral and written quizzes and tests.

Portfolios.

Rubric for mid-term oral

presentations

5. Assess business projects


Teacher observation.

Oral presentations.Portfolios.Learning logs.

Oral and written quizzRubric for final oral presentations

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VI. BIBLIOGRAPHY

AUTHOR (S) ISSUEDYEAR BOOK TITLE EDITION

NUMBER EDITORIAL CITY/COUNTRY NUMBER OF PAGES

Sweeney, S. 2004 Communicating in business

2nd Edition

Cambridge University Press

England, Essex 320

CODE/ DATABASE LOCATION: Código de Biblioteca 659=20) (Inventario: 08011)

COMMENTARY:

This is a short course for business English students which will be familiarized with the business world

NUMBER OF ISSUES

PRINTED: XDIGITAL: 1VIRTUAL: XURL: http://assets.cambridge.org/97805215/49127/sample/9780521549127ws.pdf

AUTHOR (S) ISSUEDYEAR BOOK TITLE

EDITIONNUMBER EDITORIAL CITY/COUNTRY NUMBER OF

PAGES

Heisterberg, R. 2014 Creating Business Agility: How Convergence of Cloud, Social, Mobile, Video, and Big Data Enables Competitive Advantage.

Editorial Wiley

387

CODE/ DATABASE LOCATION: COMMENTARY:The book describes the agility that comes from collaborative commerce, and provides key decision makers the implementation roadmap they need to build a successful business ecosystem.

NUMBER OF ISSUESPRINTED:

DIGITAL: XVIRTUAL: URL: http://site.ebrary.com/lib/uta/docDetail.action?docID=10925541&adv.x=1&p00=hb1&f00=lccn&p00_upper=hj9999

AUTHOR (S) ISSUED BOOK TITLE EDITION EDITORIAL CITY/COUNTRY NUMBER OF

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http://site.ebrary.com/lib/uta/docDetail.action?docID=10925541&adv.x=1&p00=hb1&f00=lccn&p00_upper=hj9999

YEAR NUMBER PAGESEsteban, J. L. 2014 Vive tu sueño, emprende. Editorial UOC,

S.L., 2014249

CODE/ DATABASE LOCATION: COMMENTARY:It is necessary to keep on struggling constantly in order to achieve our goals, this text gives you a series of strategies to get your dreams.


DIGITAL: XVIRTUAL:URL: http://site.ebrary.com/lib/utasp/docDetail.action?docID=10902828&p00=emprendimiento

ADDITIONAL BIBLIOGRAPHY

AUTHOR (S) ISSUEDYEAR BOOK TITLE EDITION

NUMBER EDITORIAL CITY/COUNTRY NUMBER OF PAGES

Frey, R 2012 Successful Proposal Strategies for Small Businesses: Using Knowledge Management to Win Government, Private-Sector, and International Contracts

6th Edition Editorial Artech House

Chicago, Illinois 723

CODE/ DATA BASE: COMMENTARY:

This guide maps and details every stage of the contractor proposal response lifecycle and shows readers how to produce proposals which maximize their company's strengths and respond fully to client criteria.


DIGITAL: XVIRTUAL:

URL: http://site.ebrary.com/lib/uta/docDetail.action?docID=10583833&p00=enterpreneurship

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http://site.ebrary.com/lib/uta/docDetail.action?docID=10583833&p00=enterpreneurship

http://site.ebrary.com/lib/utasp/docDetail.action?docID=10902828&p00=emprendimiento

VII. SYLLABUS APPROVAL

Date prepared: September 21st, 2015

Lic. Edgar Encalada Trujillo. Mg. SUBJECT PROFESSOR

Date of approval: September 23rd, 2015

Lic. Marbella Escalante. Mg. Mg. Verónica Chicaiza Redin PhD. Area Coordinator Program Coordinator Syllabus Evaluator Syllabus Validator

Dr. Marcelo Núñez Mg.Faculty Sub-Dean

Approval



CARRERA DE IDIOMAS MODALIDAD PRESENCIAL

BUSINESS 1

Fourth Semester

Evidence for Element 1

Recognize some technical vocabulary for communication within the business context

LEARNING OUTCOME

Present a conversation about keeping the conversation going during small talks based on the corresponding units of the book

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This learning outcome is a role play that was about a company that has different branch around of the world. The thing is that all the branch had different names and we tried to find the best solution to solve it.

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BUSINESS 1

Fourth Semester


Apply rules of socialization with people of different cultures in order to interact in the business world.

LEARNING OUTCOME

Write and present scripts about ways to invite visitors to have a social time based on what was covered in class.

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17

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BUSINESS 1

Fourth Semester


Analyze rules of communication through technological resources for business issues

LEARNING OUTCOME

Participate in role plays about receiving phone calls and a Business letter based on the contents of the textbook.

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20

21




BUSINESS 1

Fourth Semester 4

Evidence for Element

Prepare simulated telephone support in different commercial aspects

LEARNING OUTCOME

Design and present a short role play about using the telephone based on the dialogues covered in class

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23

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BUSINESS 1

Fourth Semester


Assess business projects for entrepreneurships

LEARNING OUTCOME

Create a project according to an enterprise trying to sell a product based on the suggestions given in class. Interdisciplinary project

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CARRERA DE IDIOMAS

BUSINESS I

ELEMENT 5

BUSINESS PLAN

CHOCLOS’ CARMITA

Juan Miguel Tanguil Chiles

Ambato - Ecuador

2016

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Executive Summary

Choclos' Carmita is a locally owned fast food outlet that will be positioned as a

national franchise through our creative approach to the company's image and detail

presentation. Choclos' Carmita will provide a combination of excellent food at value

pricing, with fun packaging and atmosphere. Choclos' Carmita is the answer to an

increasing demand for snack-type fast food, to be consumed while window shopping and

walking around inside a shopping mall.

Our main priority is to establish one outlet in a crowded mall, preferably in one of

prominent shopping malls in Ambato. Later, our effort will be a further development of

more outlets around Ecuador

Choclos' Carmita will entice youngsters to bring their friends and family with our

innovative environment, fresh-corn, and selection of unique signature dipping sauces.

1.1. - Objectives

To establish a presence as a successful local fast food outlets and gain a market share in

Ambato's fast food industry.

To make Choclos' Carmita a destination spot for mall-goers.

To expand into a number of outlets by year three, and sell the franchise to neighboring

cities, such as Quito, Guayaquil, Ibarra and Loja.

1.2. – Mission

Our main goal is to be one of the most successful fast food outlets in Ambato, starting with

one retail outlet located inside a major shopping mall as a "market tester."

Choclos’ Carmita will strive to be a premier local fast food brand in the local marketplace.

We want our customers to have the total experience when visiting our outlet(s) and website

as they will learn about this fascinating new fast food

Our main focus will be serving high-quality food at a great value.

1.3. - Keys to Success

To succeed in this business we must:

* Create a unique, innovative, entertaining menu that will differentiate us from the rest of

the competition.

*Control costs at all times, in all areas and implement a conservative approach to growth

policy. Although, we provide more than enough fund to open more than one outlet, we

want to be on the safe side of the business.

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*Sell the products that are of the highest quality, as well as keeping the customers happy

with all of our product categories from food to store merchandising.

*Provide 100% satisfaction to our customers and maintaining the level of excellent services

among other competitors.

*Encourage the two most important values in fast food business: brand and image, as these

two ingredients is a couple of main drivers in marketing communications.

Company Summary

What is Choclos' Carmita?

It is a delicious corn cooked with a few pieces of pork rind covered with rich salad onions

and tomatoes and finally an exquisite you prefer mayonnaise and chili sauce. Our outlet

also provides excellent and friendly customer service to support the ambience of fun,

energetic and youthful lifestyle.

Youthful and fresh surroundings

We will imitate successful establishments, such as Oasis, Tropi Burger and Don Mario,

which represent the majority of our core target market, between 18 to 35 years of age. Our

customers will also be able to read our in-house brochures in regards to all knowledge

about Choclos' Carmita and our featured sauces. Our store will be decorated with fast food

setting, such as a bright counter and display menu on the wall.

Quality food

Each store will offer nothing but freshly cooked corn, sandwiches and variety of unique

blend sauces, all served with old-fashioned home-style care.

Open everyday

Our store is open every day from 4 pm to 9 pm.

Variety, variety, variety

A different selection of sauces will be featured every three months and we will also change

our Italian soda flavors to accompany our cooked corn

2.1. - Start-up Summary

The retail outlet will be rented at one of the target location center of the town. Our

preference is Space A, for the main reason of reaching larger traffic.

Startup requirements will be financed through owner investments.

START-UP REQUIREMENTS

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Start-up Expenses

Kitchen and Fixtures $10.000

Furniture and Interior $5.000

Legal $1.000

Rent $2.000

Packaging and Stationary $800

Contingencies $900

Market Analysis Summary

Consumer expenditures for fast food in Ambato rose during the end of the year

2000, followed by the recovery of Ambato's economy. The increasing number of new

establishments such as fast food franchises, fancy restaurants and gourmet bakeries around

Ambato has shown a significant growth in this sector. Food spending is around 56% of

total consumer expenditures in Ambato, and consumer spending on leisure and recreation

made up of 13% of total consumer spending.

A much broader appeal exists for weekend slots because those are the days when most of

our core target market enjoys the mall going activities.

Age - Youngsters, single, currently enrolled in college and high school.

Family unit - We will also appeal to families (young families) with children.

Gender - We will target both sexes, with a slight skew for males due to their lower attention

to dietary concerns.

Income - We will appeal to the medium income individuals and to all in the lower medium

income bracket.

Our concept will have very broad appeal. It is our goal to be the hip destination for fast

food cravings.

According to a recent public survey of people 15 - 45 years old, 80% of those

interviewed like fast food. 90% of them like fast food on a regular basis, and 10% of them

claimed that they like fast food "very much," or "love" fast food. The survey also provided

the following particular reasons for the increasing popularity of fast food:

People have 52 weekends and three long holidays a year. Most of Singaporeans love

to window shop, and when they do strolling around the shopping district, they need a quick

bite to accommodate their activities.

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White-collar workers in offices have stopped bring lunch, and enjoy chicken,

hamburger, pizza or other fast food joints in the vicinity.

Parents give more money to kids and students to buy lunch. Fast food is naturally their first

choice, because of the brand building effort that heavily targets their age group.

Eating out still remains as Ambateños' common habit of life. They do not perceive

fast food is a luxury, and they enjoy it by bringing their family, especially if they have

smaller kids, in the environment of the western-style fast food outlets.

Market strategies

Our strategy is based on serving our markets well. We will start our first outlet as a

"market tester" that could become a model of the expanding number of outlets in the future.

Concentration will be on maintaining quality and establishing a strong identity in the local

market.

A combination of local media and local store marketing programs will be utilized at

each location. Local store marketing is most effective, followed by print ad. As soon as a

concentration of stores is established in a market, then broader media will be explored. We

believe, however, that the best form of advertising is still "buzz." By providing a fun and

energetic environment, with unbeatable quality at an acceptable price in a clean and

friendly outlet, we will be the talk of the town. Therefore, the execution of our concept is

the most critical element of our plan. We will actively build our brand, through the selling

of supporting materials, such as merchandise, promotional items and other marketing

gimmicks similar to those of other fast food franchises.

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FINAL REFLECTION

Nowadays, learning English is a very important part in professional and educative

fields. All the people around the world speak the universal language that is English. One of

the things that I should learn is to learn more about some vocabulary related to business

because it in English is very important. If I learn new vocabulary in English I will increase

my knowledge.

The BUSINESS I’s subject that I studied during this semester became the best

implement for learning English because this module helped me to improve my English

skills. Thanks at this subject I can improve my speaking skill because I did a lot role plays

with my classmates and I improved our fluency and pronunciation. I was able to recognize

some technical vocabulary within the business context, applied rules of socialization with

people from different cultures; analyzed rules of communication through technological

resources. Also, I prepared simulated telephone support and assess business projects. The

different topics that we did in the role plays are very interesting because we use the

vocabulary that we learned during the semester.

In conclusion, through hard work, dedication, and intelligence, my goals are

accessible to be accomplished. With this in mind, the completed goals will lead to a series

of positive effects in my life. One effect is that at the end of the semester my English skills

will have improved and I will be ready to move on to the next semester

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