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Joe Bavonese, PhD presentation at the Psychotherapy Networker Symposium March 2011
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1
CREATING A REFERRAL-GENERATINGWEBSITE
CREATING A REFERRAL-GENERATINGWEBSITE
Joe Bavonese, PhD
uncommon practices
March 26, 2011
march 2011www.uncommonpractices.com
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INTERNET MARKETING ROCKS!!!!
INTERNET MARKETING ROCKS!!!!
march 2011www.uncommonpractices.com
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AGENDA
Why Internet Marketing? Websites Search Engine Optimization (SEO) Pay Per Click Advertising Social Media Video Marketing
march 2011www.uncommonpractices.com
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WHY INTERNET MARKETING?WHY INTERNET MARKETING?
2 billion Internet usersworldwide; 266 million inNorth America
Internet Usage Continues toIncrease by 14% Per Year
march 2011www.uncommonpractices.com
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WHY INTERNET MARKETING?WHY INTERNET MARKETING?
Joe has gotten at least 45 referrals / month for his therapy practice from Online Sources, every month for the past six years
Many Private Practitionershave Filled up their Practiceswith Mostly Internet Referrals
march 2011www.uncommonpractices.com
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WHY INTERNET MARKETING?WHY INTERNET MARKETING?
Searches for Information
o Google: 2 billion searches daily; 93% use regularly; Google gets72% of all searches (and 98% of
all mobile searches!)
o 84% of People Use the InternetFirst When Searching for a Professional Service
march 2011www.uncommonpractices.com
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WHY INTERNET MARKETING?WHY INTERNET MARKETING?
o 294 billion sent daily;
o 480 million new users every year
o 40% of Emails Now Read on Mobile Devices
march 2011www.uncommonpractices.com
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WHY INTERNET MARKETING?WHY INTERNET MARKETING?
Therapist Directories
o Good Therapy: 1.2 million searches per month
o Psychology Today: top 0.02% of all websites for traffic
march 2011www.uncommonpractices.com
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WHY INTERNET MARKETING?WHY INTERNET MARKETING? Social Media
o Facebook passed Google in Daily Visits, March 2010
o Facebook: 600 million active users; 200 million access via cell phones
o Average Visit on Facebook: 20 minutes, longest of any website
march 2011www.uncommonpractices.com
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WHY INTERNET MARKETING?WHY INTERNET MARKETING? Video
o YouTube: 2 billion videos viewed every day; 200 million ofthose on mobile devices
o Number of videos uploaded to Facebook every month: 20 million
o YouTube: 3rd in overall web traffic after Facebook & Google
march 2011www.uncommonpractices.com
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WEBSITESWEBSITES
255 Million as of December 2010
21 million new sitesadded in 2010
march 2011www.uncommonpractices.com
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WEBSITESWEBSITES
For your site to be more than an online brochure,You Need Traffic!
o Free Organic Search via Search Engine
Optimization (SEO) o Paid Advertising
march 2011www.uncommonpractices.com
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WEBSITESWEBSITES Without Traffic, the Best Website
in the World Will Just Sit there andDo Little for your Practice
march 2011www.uncommonpractices.com
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WEBSITESWEBSITES You Also Need to Convert Traffic to Phone Calls or Emails
o Structure of Content
o Call to Action
march 2011www.uncommonpractices.com
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WEBSITESWEBSITES You must always be
aware of very short attention span on Home Pages (usually <30 seconds)
march 2011www.uncommonpractices.com
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WEBSITESWEBSITES
Home Page must be about Potential Client’s Issues/Problems in their language (not DSM)
NOT ABOUT YOU OR YOUR TRAINING
march 2011www.uncommonpractices.com
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WEBSITESWEBSITES Media
o Increase levels of engagement: Text - Picture - Audio - Video
Formattingo Avoid visual monotonyo Use graphics, bullet points to break up texto Laptop sales > desktop sales now: Note Screen Sizeo Smartphones & Tablets – 3 to 10 inch screens
march 2011www.uncommonpractices.com
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WEBSITES-KEY TAKEAWAYS-WEBSITES-KEY TAKEAWAYS-
Show Potential Clients that You Can Help Them with Their Specific Problem/Challenges
Avoid Animations and Flash on Site Include a Call to Action – Tell the Reader What
You Want them to Do Next
march 2011www.uncommonpractices.com
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SEARCH ENGINE OPTIMIZATIONSEARCH ENGINE OPTIMIZATION
SEO – free, organic search
o Meta tags
o High Search Keywords for Your Area of Specialization
o Domain Name
o Inbound Links
march 2011www.uncommonpractices.com
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SEARCH ENGINE OPTIMIZATIONSEARCH ENGINE OPTIMIZATION Meta Tags
o View Source in your browser to see them all
-Title Tag most important (up to 70 characters)
-Description Tag 2nd most important (up to 160 characters)
-Keyword Tag is WORTHLESS
march 2011www.uncommonpractices.com
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SEARCH ENGINE OPTIMIZATIONSEARCH ENGINE OPTIMIZATION
Sample Meta Tags – VIEW SOURCEIn your Browser
march 2011www.uncommonpractices.com
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SEARCH ENGINE OPTIMIZATIONSEARCH ENGINE OPTIMIZATION
Get High Search Keywords with Google Keyword Tool
-Find the link for this took by searching in Google for “keyword tool”
march 2011www.uncommonpractices.com
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SEARCH ENGINE OPTIMIZATIONSEARCH ENGINE OPTIMIZATION
Sample Keyword Research Results
march 2011www.uncommonpractices.com
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SEARCH ENGINE OPTIMIZATIONSEARCH ENGINE OPTIMIZATION Domain Name
o There’s an SEO Benefit if High-search Keywords are in Your Domain Name - such as www.anxietycounselingchicago.com
o Don’t Use your Own Name www.drmarkjones.com
o We Want People to Find You Who Don’t Know You
march 2011www.uncommonpractices.com
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SEARCH ENGINE OPTIMIZATIONSEARCH ENGINE OPTIMIZATION
Inbound Links
o Get Your Site Listed on as Many High-Traffic Sites as Possible
o This Is a Crucial Part of Your Google Page Rank
march 2011www.uncommonpractices.com
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SEARCH ENGINE OPTIMIZATIONSEARCH ENGINE OPTIMIZATION
Create a Profile on Google Maps/Placeso www.google.com/places
Create a Profile on Bing Maps/Placeso ssl.bing.com/listings/ListingCenter.aspx
Both Profiles Needs to be Verified
march 2011www.uncommonpractices.com
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SEARCH ENGINE OPTIMIZATION-KEY TAKEAWAYS-SEARCH ENGINE OPTIMIZATION-KEY TAKEAWAYS-
Optimize the Title and Description Tag with High Search Keywords
Get as many Inbound Links as you Can
Get Registered on Google and Bing Maps/Places
march 2011www.uncommonpractices.com
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PAY PER CLICK ADVERTISINGPAY PER CLICK ADVERTISING
Paid Advertising
o Google AdWords
o Google Boost
o MS Adcenter
march 2011www.uncommonpractices.com
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PAY PER CLICK ADVERTISINGPAY PER CLICK ADVERTISING
Google AdWords o Get on Page 1 in 1 day
o Only Pay for Clicks
o Control Amount of Traffic
o You Can Pause/Stop Adsat Any Time
march 2011www.uncommonpractices.com
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PAY PER CLICK ADVERTISINGPAY PER CLICK ADVERTISING Google AdWords
o Expect to Spend 2-3 Months on a New Campaign
o Immediate Daily Feedback Allows you to Revise and Optimize Your Ad Campaigns
o Always Split Test Ads to Improve Click Through Rates
o Average Results: 1 New Client Every $5 Per Day You Spend
march 2011www.uncommonpractices.com
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PAY PER CLICK ADVERTISINGPAY PER CLICK ADVERTISING
Google Boost
o Get on TOP of Page 1
o Higher Cost Per Click, but MUCH Simpler to Setup vs AdWords
o No Control over Keywords
o Setup Through Your Google Places Page
march 2011www.uncommonpractices.com
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PAY PER CLICK ADVERTISING-KEY TAKEAWAYS-PAY PER CLICK ADVERTISING-KEY TAKEAWAYS-
Don’t Use Home Page as Landing Page
Headline of Your Ad is Most Important Part of Ad
Avoid Companies that Try to Sell You One Keyword for a Flat Rate – you Need a List of Many Keywords to Succeed
march 2011www.uncommonpractices.com
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SOCIAL MEDIA/SOCIAL NETWORKINGSOCIAL MEDIA/SOCIAL NETWORKING
march 2011www.uncommonpractices.com
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SOCIAL MEDIA/SOCIAL NETWORKINGSOCIAL MEDIA/SOCIAL NETWORKING
User-Generated Content
Lists of Friends/Contacts/Followers
Messaging Between Contacts
march 2011www.uncommonpractices.com
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SOCIAL MEDIA/SOCIAL NETWORKINGSOCIAL MEDIA/SOCIAL NETWORKING
o Privacy Concerns!
o You can Establish a Purely Business Profile
o You Can Also Create a “Fan Page” within Facebook
march 2011www.uncommonpractices.com
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SOCIAL MEDIA/SOCIAL NETWORKINGSOCIAL MEDIA/SOCIAL NETWORKING
o Best Chance of Referrals: Facebook Pay Per Click Ads
- Advantages over Google AdWords include targeted profile; lower price per click; picture/graphic can be included; and more words in ads
march 2011www.uncommonpractices.com
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SOCIAL MEDIA/SOCIAL NETWORKINGSOCIAL MEDIA/SOCIAL NETWORKING
o Despite Massive Hype, It’s Not Ready for Prime Time as a Referral Source
o Can’t Hurt to Register Twitter Names <= 20 characters in case Search Capabilities Become More Widely Used
o @chicagoanxiety or @bettermarriage
march 2011www.uncommonpractices.com
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SOCIAL MEDIA/SOCIAL NETWORKINGSOCIAL MEDIA/SOCIAL NETWORKING
o Like This Symposium, Emphasis is on Learning & Networking
o Good for Business to Business Referrals such as Supervision or Clinical Training
o Also Good to Ask Clinical Questions and Get Support for your Practice
march 2011www.uncommonpractices.com
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SOCIAL MEDIA/SOCIAL NETWORKING-KEY TAKEAWAYS-SOCIAL MEDIA/SOCIAL NETWORKING-KEY TAKEAWAYS-
Register Free Profiles on Facebook, Twitter and LinkedIn for the Valuable Inbound Links
Experiment with Facebook Pay Per Click ads
march 2011www.uncommonpractices.com
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VIDEO MARKETINGVIDEO MARKETING Video Marketing Has Six Big Advantages:
o Videos Get Indexed in Google Faster than Anything Elseo Videos Can be Keyword Tagged for Searcho In Search Results, Video Shows up a Thumbnail Image,
not a Line of Text:
march 2011www.uncommonpractices.com
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VIDEO MARKETINGVIDEO MARKETING
Video Marketing Has Six Big Advantages:
o Video is the Most Engaging Medium Available
o Videos Can go Viral (others market for you)
o High Resolution Video is Very Inexpensive To Produce and Free to Put Online
march 2011www.uncommonpractices.com
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VIDEO MARKETING-KEY TAKEAWAYS-VIDEO MARKETING-KEY TAKEAWAYS-
Create a YouTube Channel – it’s free
Start Making 1-2 minute Videos about Your Areas of Expertise
Embed Videos on your Website and Put on as Many Video Sharing Sites as Possible
march 2011www.uncommonpractices.com
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CONCLUSIONS
It Is Difficult Now to Succeed in Private Practice without a Solid Internet Marketing Component
Internet Marketing as a Source of Referrals Will Continue to Increase
More Search Results Will Come from Cell Phones in the Future, Especially iPhone & Android OS
Create a Successful Online Presence Now to Stay Ahead of the Curve
march 2011www.uncommonpractices.com
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FURTHER RESOURCES
www.uncommonpractices.com/networker2011.html
FREE Question & Answer Call on April 29, 12-1 pm EST
Call 800 940 0185 to Register or [email protected]
march 2011www.uncommonpractices.com
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THANK YOU!
Joe Bavonese, PhD
www.uncommonpractices.com
800 940 0185
march 2011www.uncommonpractices.com