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Leadership & Embedding Innovation atThe University of Manchester Library
Janet Wilkinson
University Librarian & Director of The John Rylands Library
RLUK Conference 2014
13th November 2014
The Leadership Team
40,000 Students
300 Library Staff
300 staff
£22M pa
Budget
Large Estate Significant Change2008/12
Customer to Community Focus
Collections & Connections
Leadership Investment
20-25% Library Professionals
The University of Manchester Library
NSS 93%
Positive Scores
AwardsMarket
Research
Positive Profile
Taken Seriously
How Are We Doing?
Getting From Good To Great
Market Intelligence
Strategic Vision
Innovation
Culture Change+
good
GREAT
What got us here…
…won’t get us here
Market Intelligence…
“Knowing Your Customer”
Wow! Bold
Hard to Crack Leading Edge
Big Step Change
Strategic Vision
2013-17 'Leading, Challenging & Connecting'
Innovation (Group)
From Good to Great…
Eureka! Innovation Challenge
From Good to Great…
Eureka! Innovation Challenge
From Good to Great….
Books Right Here Right Now
iLibrary
From Good to Great…
My Learning Essentials Visitor engagement
From Good to Great…
Library Game
Book-a-Space
Library Wellbeing
.
From Good to Great…
Textbook Rescue
Click & Collect
ZZZZ Zone
From Good to Great…
DigiLab
Exam Extra
Personal Device Support Desk
From Good to Great…
Book Baskets
Umbrella Bags
Ear Plugs
From Good to Great…
Digital Preservation
Research Tools & Expertise
John Rylands Research Institute
Is it enabling or inhibiting us?
Do we need new thoughts, values and behaviours?
Are we ready to face up to the
barriers?
A Hard Look At Our Culture…
Leadership Managing BAUTime & Cost
Consciousness
Empowerment Self-Confidence Pace & Agility
Business-Like Risk-Taking
Are We Fit To Deliver On Our Stated Objectives?
Taking collective
responsibility to achieve our shared goals.
More questioning
and working with
greater openness and
trust.
Empowering and supporting individuals to
take more risks.
Recognising and
celebrating our individual
differences and strengths.
Delighting in our successes
whilst also supporting each other
through adversity.
Our five ways of working
Improving the Culture
Strategic Workforce Plan
Changes to People & Roles
Investment in CPD & Coaching
Succession-planning
Improving the Culture
Mythbusters
Facilitated Workshops
Performance Management
Reward & Recognition
Changes to the Physical Environment
Improving the Culture
Thank you! Any questions?
Leadership & Embedding Innovation atThe University of Manchester Library
Janet Wilkinson
University Librarian & Director of The John Rylands Library
RLUK Conference 2014
13th November 2014
