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Get Trained Get Certified. Qualify first Level of ITIL® framework. Get versed with best practices of IT Service Management (ITSM). Allign your knowledge with various international quality standards including ISO/IEC 20000.
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ITIL® Foundation Certification a brief Introductionwww.boosturskills.com
Disclaimer-ITIL® is a registered trade mark of AXELOS Limited
http://www.peoplecert.org/en/Training_Organizations/search_Exam_Centers/Pages/Search_Training_Providers_Exam_Centers.aspxFind Us @
www.boosturskills.com
Lets set up Framework
About ITIL®.
ITIL® Levels.
ITIL® Foundation certification.
BOOSTurSKILLS Training Benefits.
Preferred for.
ITIL® Foundation Certification Eligibility Criteria.
BOOSTurSKILL course Structure.
Exam structure..
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About ITIL®
Information Technology Infrastructure Library ITIL®
ITIL® (IT Infrastructure Library) Developed by the Cabinet Office, is the most widely
accepted approach to IT Service Management (ITSM).
The training program & certification designed to lead the participants to an internationally recognized certification from the UK & AXELOS.
Provides the set of best practices from public private sectors world wide.
ITIL® is aligned with various international quality standards including ISO/IEC 20000.
ITIL® framework is intended to enhance the quality of IT service management
within your individual organization.Copyright BOOSTurSKILLS 2014
www.boosturskills.com
ITIL® Levels
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ITIL® Foundation Certification
ITIL® Foundation
ITIL® Foundation is 1st level of certification under ITIL ® qualification scheme.
Most apt for individuals who require a basic understanding of the ITIL framework, helps them to enhance the quality of IT service management.
Provide 2 credits to candidate & helps them to climb up ITIL ® qualification scheme framework.
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
BOOSTurSKILLS Training Benefits
Enhances knowledge from proven best practices in the delivery or support of IT
services.
Get trained by Trainers having more than 15 years of industry experience & become
well versed with quality IT service delivery.
Avail course ware in line with ITIL® – Framework, Version 2011.
Get exam guidance & project management tips from Subject Matter Experts(SME).
Be part of Domain Specific Professional network (ProNet) group & explore your
knowledge with latest updates. Copyright BOOSTurSKILLS 2014
www.boosturskills.com
Preferred for Service delivery Manager.
Operation support team member.
Team Leader.
Team coordinator.
Project Manager.
Program Manager.
System Analyst.
Functional Manager.
Any one who has or wishes to have an overview on IT Service
Management.
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Certification Eligibility CriteriaEducation
BackgroundPreferably
Bachelor’s Degree or more or global
equivalent university degree.
Project Management Education
Not Required
Experience:
Not Required
Training Attended Training from an
Registered affiliated training Organization like
BOOSTurSKILLS.
Pre requisite Certification
Not Require
Copyright BOOSTurSKILLS 2014
www.boosturskills.com
BOOSTurSKILL course Structure
Introduction to ITIL®
Phase 1: Service Strategy
Processes & Tools within Service Strategy.
Phase 2: Service Design
Processes & Tools within Service Design.
DAY 1
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BOOSTurSKILL course Structure
Phase 3: Service Transition
Processes within Service Transition.
Phase 4: Service Operation
Processes within Service Operation.
Phase 5: Continual Service Improvement Processes within Continual Service Improvement.
DAY 2
Copyright BOOSTurSKILLS 2014
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BOOSTurSKILL course Structure
Summarizing overall framework.
Doubt clearing session.
Mock test & exam.
DAY 3
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ITIL® Foundation Exam Overview
Exam Duration : 1 hour
No of Questions : 40
Question type: Multiple choice.
Passing: 26 correct answer ( 65%)
Copyright BOOSTurSKILLS 2014
For More updates & Training calendar Contact/Registers with us @ info@boosturskills.
comContact our training counsellor @ :MOB: +91-9620189898 Landline: 080-
25746500
Happy Learningwww.boosturskills.com
Disclaimer-ITIL® is a registered trade mark of AXELOS Limited
Hotline- 18602121211