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ITIL Foundation V5.5 Certification Training Course in Australia

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The World's leading ITIL (Information Technology Infrastructure Library) best shared practices for IT service management. The ITIL Foundation course focuses on Improving Customer Satisfaction and Relationships. Which in turn helps to increase customer satisfaction that leads to a better and long term relationship with the clients.

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Page 1: ITIL Foundation V5.5 Certification Training Course in Australia
Page 2: ITIL Foundation V5.5 Certification Training Course in Australia

Why do we have to focus on ITIL?

ITIL describes Processes, Procedures, Tasks and Checklist which are used for sharing best practices.

It Establishes Integration with a companies Strategy, Delivering Value and helps maintain a Minimum Level of competency.

It lays the ground work for companies to Plan, Implement, and Measure.

Mainly focuses in demonstration of Compliance and measure Improvement.

Page 3: ITIL Foundation V5.5 Certification Training Course in Australia

What is in for you to learn ?

• No pre-requisite to start learning the course.

• This foundation course is the basis requirement for many jobs like Business Analyst, App Support Specialist, Service Delivery Technicians, Technical Consultant, Technical Analyst, and many other IT Management related Careers.

• Will help you gain a better career upon completion of the course.

Page 4: ITIL Foundation V5.5 Certification Training Course in Australia

Who can benefit from the course?

All those who are looking for a career in Service Management.

For those who want to practically work on Information Library Terminology and various

concepts.

For individuals who are working for IT Services and Management can benefit

Page 5: ITIL Foundation V5.5 Certification Training Course in Australia

What’s in for you after completing the course in ITIL?

• You will gain core knowledge in Services Management.

• Work on many Problem Management Processes.

• Aims to deliver continuous cycle of Improvement of all business needs.

• Helps Deliver Successful service and employee appropriate involvement.

Page 6: ITIL Foundation V5.5 Certification Training Course in Australia

The ITIL Foundation course focuses on Improving Customer Satisfaction and Relationships. Which in turn helps to increase customer satisfaction that leads to a better and long term relationship with the clients.Can monitor consistency standards and agreed service levels effectively, Can help in reducing disruption, and meeting regulatory and legal compliance requirements.

Page 7: ITIL Foundation V5.5 Certification Training Course in Australia

What is the ITIL Life Cycle career?

To Sustain High Levels of Business Performance and better services. With the below mentioned

levels to frame and follow.

Service Strategy

Service Design

Service Transition

Service Operation

Continual Service Improvement.

Page 8: ITIL Foundation V5.5 Certification Training Course in Australia

Target Audience ?

Service Delivery Professionals

Project Managers

Systems Administrators

IT Professionals

Helpdesk Assistants. Can look at better career options upon

completion of the training.

Page 9: ITIL Foundation V5.5 Certification Training Course in Australia

Duration of the Course and other information

You can match the training program according to your lifestyle and time.

The recommended duration is a regular classroom training for at

least 3 days in a week.

Or part time or Week end classes which can extend up to 2 weeks

Page 10: ITIL Foundation V5.5 Certification Training Course in Australia

Where to get the right Foundation course???

For more information on the best training classes and fee details, please visit Logitrain.com.au Which provides the latest ITIL Training Certificate Course V5.5.

For all your queries related to the courses offered in Melbourne ,Sydney and Brisbane Australia.