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The World's leading ITIL (Information Technology Infrastructure Library) best shared practices for IT service management. The ITIL Foundation course focuses on Improving Customer Satisfaction and Relationships. Which in turn helps to increase customer satisfaction that leads to a better and long term relationship with the clients.
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Why do we have to focus on ITIL?
ITIL describes Processes, Procedures, Tasks and Checklist which are used for sharing best practices.
It Establishes Integration with a companies Strategy, Delivering Value and helps maintain a Minimum Level of competency.
It lays the ground work for companies to Plan, Implement, and Measure.
Mainly focuses in demonstration of Compliance and measure Improvement.
What is in for you to learn ?
• No pre-requisite to start learning the course.
• This foundation course is the basis requirement for many jobs like Business Analyst, App Support Specialist, Service Delivery Technicians, Technical Consultant, Technical Analyst, and many other IT Management related Careers.
• Will help you gain a better career upon completion of the course.
Who can benefit from the course?
All those who are looking for a career in Service Management.
For those who want to practically work on Information Library Terminology and various
concepts.
For individuals who are working for IT Services and Management can benefit
What’s in for you after completing the course in ITIL?
• You will gain core knowledge in Services Management.
• Work on many Problem Management Processes.
• Aims to deliver continuous cycle of Improvement of all business needs.
• Helps Deliver Successful service and employee appropriate involvement.
The ITIL Foundation course focuses on Improving Customer Satisfaction and Relationships. Which in turn helps to increase customer satisfaction that leads to a better and long term relationship with the clients.Can monitor consistency standards and agreed service levels effectively, Can help in reducing disruption, and meeting regulatory and legal compliance requirements.
What is the ITIL Life Cycle career?
To Sustain High Levels of Business Performance and better services. With the below mentioned
levels to frame and follow.
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement.
Target Audience ?
Service Delivery Professionals
Project Managers
Systems Administrators
IT Professionals
Helpdesk Assistants. Can look at better career options upon
completion of the training.
Duration of the Course and other information
You can match the training program according to your lifestyle and time.
The recommended duration is a regular classroom training for at
least 3 days in a week.
Or part time or Week end classes which can extend up to 2 weeks
Where to get the right Foundation course???
For more information on the best training classes and fee details, please visit Logitrain.com.au Which provides the latest ITIL Training Certificate Course V5.5.
For all your queries related to the courses offered in Melbourne ,Sydney and Brisbane Australia.
Contact Us: [email protected]
Facebook.com/LogitrainAustralia
Twitter.com/Logitrain
Plus.google.com/+LogitrainMelbourne
Linkedin.com/company/logitrain
Youtube.com/user/LogitrainMel