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Region Names Shanthala Prasad Shilpa Kedia Rejily Chacko Surya Prajapathi TBH Prema Elvin Sajna Sindhu Sunitha H Suchi Ramya Ram Shankar Rajesh Shiva A S I A E M E A N A M

Individual reporting

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Page 1: Individual reporting

Region NamesShanthala PrasadShilpa KediaRejily ChackoSurya PrajapathiTBHPremaElvin SajnaSindhuSunitha HSuchiRamyaRamShankarRajeshShiva

ASIA

EMEA

NAM

Page 2: Individual reporting

CountriesChina; Japan; IndiaAustralia; New Zealand; Malaysia; SingaporePhilippines; HongKong; ThailandIndonesia; Korea; Taiwan; Pakistan; Bangladesh; Vietnam; Sri Lanka;India ProfessionalEMBUCEMA (Markets)CEMA (Professional)CEMA (Markets)CEMA (Professional)UK (Professional)3408; Payroll; Amex3376; 3411; 9300; 9301

US activity Split'!A1

Page 3: Individual reporting
Page 4: Individual reporting

Bank Open Items > 30 days

Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011Shanthala PrasadShilpa KediaRejily ChackoSurya PrajapathiPremaElvin SunithaSajnaSindhuSuchiRamyaRamShankarRajeshShiva

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

ASIA

Shanthala Prasad

Shilpa Kedia

Rejily Chacko

Surya Prajapathi

30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.20110

2

4

6

8

10

12

UK & NAM

Suchi

Ramya

Ram

Shankar

Rajesh

Shiva

Page 5: Individual reporting

30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.20110

2

4

6

8

10

12

UK & NAM

Suchi

Ramya

Ram

Shankar

Rajesh

Shiva

Page 6: Individual reporting

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

EMEA

Prema

Elvin

Sunitha

Sajna

Sindhu

Page 7: Individual reporting

Completed Queue > 15 days

Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011Shanthala PrasadShilpa KediaRejily ChackoSurya PrajapathiPremaElvin SunithaSajnaSindhuSuchiRamyaRamShankarRajeshShiva

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Shanthala Prasad

Shilpa Kedia

Rejily Chacko

Surya Prajapathi

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Prema

Elvin

Sunitha

Sajna

Sindhu

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Suchi

Ramya

Ram

Shankar

Rajesh

Shiva

Page 8: Individual reporting

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Suchi

Ramya

Ram

Shankar

Rajesh

Shiva

Page 9: Individual reporting

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Prema

Elvin

Sunitha

Sajna

Sindhu

Page 10: Individual reporting

Rejections Pending

Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011Shanthala PrasadShilpa KediaRejily ChackoSurya PrajapathiPremaElvin SunithaSajnaSindhuSuchiRamyaRamShankarRajeshShiva

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Shanthala Prasad

Shilpa Kedia

Rejily Chacko

Surya Prajapathi

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Prema

Elvin

Sunitha

Sajna

Sindhu

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Suchi

Ramya

Ram

Shankar

Rajesh

Shiva

Page 11: Individual reporting

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Suchi

Ramya

Ram

Shankar

Rajesh

Shiva

Page 12: Individual reporting

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Prema

Elvin

Sunitha

Sajna

Sindhu

Page 13: Individual reporting

Unanswered Emails > 48hrs

Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011Shanthala PrasadShilpa KediaRejily ChackoSurya PrajapathiPremaElvin SunithaSajnaSindhuSuchiRamyaRamShankarRajeshShiva

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Shanthala Prasad

Shilpa Kedia

Rejily Chacko

Surya Prajapathi

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Prema

Elvin

Sunitha

Sajna

Sindhu

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Suchi

Ramya

Ram

Shankar

Rajesh

Shiva

Page 14: Individual reporting

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Suchi

Ramya

Ram

Shankar

Rajesh

Shiva

Page 15: Individual reporting

30.09.2011

07.10.2011

14.10.2011

21.10.2011

28.10.2011

04.10.20110

2

4

6

8

10

12

Prema

Elvin

Sunitha

Sajna

Sindhu

Page 16: Individual reporting

US Distribution of work load on a monthly rotation basisShiva

Regular Payment Batches for all US company codes (Weekly)AMEX batches (Monday & Thursday)Extra payment batches (daily)Payment remittance - 30 mins approx depending upon volumePay today emailsMessage center - monitoring rejections (daily) - 15 Mins approxSO01 - RBC - monitoring rejections (daily) - 15 mins approxCheck voidingDaily email queries/responseWeekly reporting - Anoop - 30 mins approx

Monthly reporting - Kathy - 30 mins approxCompleted Q (weekly)Bank open items - 1063,1077, 1023, 1033, 1035, 1082, 1044, 1162

Page 17: Individual reporting

RajeshDaily email queries/responsePayment rejections for all company codes- Via emailPayment rejections for all company codes- Via R2R FolksBank Notifications emails (daily)Eserve rejections/updations (daily)Funds transfer Payments (once a month)Check VoidingCompleted Q (weekly)Bank open items - 0010 & RBCPay in fulls for manual bookings

ap.maintenance - Follow up on vendors on hold/bank account details & ensuring payments are made on time

Page 18: Individual reporting

ShankarCompleted Q Reduction in the no of Refund line items for all US Company codesCheck voidingDaily emails Queries/responseBank open items - 1002, 1129, 9302 & 1112Working on overdue itmes 2 weeks in advance

Page 19: Individual reporting

Profile RatingShanthala Prasad 1 2 3 4 5 6 7 8Shilpa Kedia 1 2 3 4 5 6 7 8Rejily Chacko 1 2 3 4 5 6 7 8Surya Prajapathi 1 2 3 4 5 6 7 8Prema 1 2 3 4 5 6 7 8Elvin 1 2 3 4 5 6 7 8Sunitha 1 2 3 4 5 6 7 8Sajna 1 2 3 4 5 6 7 8Sindhu 1 2 3 4 5 6 7 8Suchi 1 2 3 4 5 6 7 8Ramya 1 2 3 4 5 6 7 8Ram 1 2 3 4 5 6 7 8Shankar 1 2 3 4 5 6 7 8Rajesh 1 2 3 4 5 6 7 8Shiva 1 2 3 4 5 6 7 8

Factors Affecting the rating1 Verbal Skill2 Energy Level3 Assertiveness4 Attitude5 Decisiveness6 Manageability7 Objective Judgement8 Accomodating

Page 20: Individual reporting

Profile Rating9 109 109 109 109 109 109 109 109 109 109 109 109 109 109 10