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September 23rd, 2009
Keynote Speaker:Dr. Hossein Nivi
CPDAProduct Lifecycle Management
PLM Conference | September 23rd, 2009
September 23rd, 2009
Keynote Speaker:Dr. Hossein Nivi
CPDAProduct Lifecycle Management
Keynote Speaker: Dr. Hossein Nivi
PLM Conference | September 23rd, 2009
Keynote Speaker: Dr. Hossein Nivi
Doing the same thing over
and over again yet expecting
different results.
Definition of Insanity?
Translating Knowledge into Sustainable Business Results
Dr. Hossein Nivi
Challenge of Effective
Corporate Education
Effectiveness Must be Learned
Intelligence, Imagination, and Knowledge are essential resources, but only EFFECTIVENESS converts them into results. By themselves, they only set limits to what can be attained.
Peter Drucker
Traditional Training Model
Learn
Teach
Do
Knowledge to Sustainable Business Results
Knowledge
Teaching
Actionable Item
Wasted Effort
Learning
Apply
Reward & Recognition
Replication
BusinessResults
Failure Modes of Traditional Model
Teach to Learn: • Failure Mode: Learner not taught the
information at the correct point in time.
• Effect: Learner has forgotten the information by the time they need it.
• Cause: Learner does not know or is not able to take the training at the optimal time.
Failure Modes of Traditional Model
Learn To Actionable Item:• Failure Mode: Unable to translate learning to
real world application
• Effect: Wasted money, no progress, frustrated learner
• Causes: Learner doesn’t have needed experience, taught poorly, or lessons too narrowly defined
Knowledge to Sustainable Business ResultsKnowledge
Teaching
Actionable Item
Wasted Effort
Learning
Apply
Reward & Recognition
Replication
BusinessResults
THE PROBLEM
New learning model combines multiple process steps …
…allowing for better system results
Knowledge to Sustainable Business Results
Reward & Recognition
Replication
Sustainable BusinessResults
KnowledgeTeaching Actionable
ItemLearning
Apply
New learning model combines multiple process steps …
…allowing for better system results
Knowledge to Sustainable Business Results
Reward & Recognition
Replication
Sustainable BusinessResults
KnowledgeTeaching Actionable
ItemLearning
ApplyFLIGHT
SIMULATOR
Repeated Cycle
Accelerated Experience
ClassLearning
Debrief
Learn / change
TeamAction
Planning
WorkSimulator
Repeated Cycle
Accelerated Experience
ClassLearning
Learn / changeWork
Simulator
TeamAction
Planning
Debrief
Repeated Cycle
Accelerated Experience
ClassLearning
Debrief
Learn / changeWork
Simulator
TeamAction
Planning
ClassLearning RESULTS
Time
Effe
ctiv
enes
s
Traditional Learning
DebriefActionReview
Learn / changeWork
PracticeField
TeamPractice
Field
ClassLearning
RESULTS
Experiential Learning
Time
Effe
ctiv
enes
s
ClassLearning RESULTS
DebriefActionReview
Learn / changeWork
PracticeField
TeamPractice
Field
ClassLearning
RESULTS
Time
Effe
ctiv
enes
s
Traditional Learning
Experiential Learning
TimeE
ffect
iven
ess
“Knowledge is perishable… but practice turns knowledge into experience.
Experience has a very long shelf life.”
Pendaran’s Systemic Approach to Business Results
Pendaran’s Systemic Approach to Business Results
HOWAccelerated Experience
WHATSystems Thinking as the context
Lean as the content
WHYIt’s time to focus on the business results
Let’s break the cycle of insanity
Dr. Hossein [email protected]
