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Transformation Update
April 10-11, 2017
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A cross-functional change initiativethat improves upon the
institution’s strategic, operational, and financial direction,
achieving the desired future state
through a cultural shift and organizational restructuring.
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Strategic Plan 6 Divisions and 14 COEs CIP Project PerformanceStandards and Oversight
TASB Form Adoptionfor Policy Manual
System-wide CustomerService Plan for Financial Aid
Debt Management Plan
District-wide Accomplishments
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Planning and Institutional EffectivenessOrganizational Structure
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Instructional Services Accomplishments
FACULTY ACADEMY
Phase 2 Timeline
Design and develop framework for each unit, including staffing model
Launch FORWARD campaign
Begin training unit teams
Complete TransformationPhase 220
16 Begin Student Services and Information Technology hiring
2017 AUGUST OCTOBER JANUARY APRIL JUNE AUGUST
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U-360 U-30 U-15 Vice Chancellor
Executive Cabinet
Inputs to Designing the Ultimate Student Experience
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Student Services PORTFOLIOFirst Quarter Second Quarter Third Quarter Fourth Quarter Next Year
Customer Relationship Management PROJECT
Last Year
Contact/Call Center Realignment PROJECT
Early Alert System PROJECT (Shared Service Project)
Learning Support Initiative PROJECT (Shared Service Project)
New Student Orientation PROJECT (Shared Service Project)
Restructuring (Tier One) PROJECT – Associate Vice Chancellors
Restructuring (Tier Two) PROJECT – Advising, Career Services Incorporating Concepts from the Career Advising Shared Service Project
On the Spot Services PROJECT
Restructuring (Tier Three) PROJECT – Admissions/Registration, Counseling, Outreach, Student Life, Testing, District
Student Services Training Academy PROJECT
Virtual Entrepreneur International PROJECT
Veterans Academy PROJECT
15 to Finish PROJECT
Auto-Application PROJECT (Alief ISD)
Admissions/Registration Streamlining PROJECT (Shared Service Project)
Student Services Multi-Year Restructuring
Tier Two (Proposed)
Associate Dean, Student Engagement
and Success
Advising Manager
Advisor
Dean, Student Success
Manager, Career and Job
Placement Services
Job Placement Associate
Director, Career and Job Placement
ADVISING CAREER SERVICES
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Student Services Restructuring
Tier One (Replacement and Repurposed Positions)
Dr. Frances Villagran-Glover
Associate Vice Chancellor,
Special Programs and
Success
Dr. Amber HollowayAssociate
Vice Chancellor, Student
Engagement and Success
Shantay GraysAssociate
Vice Chancellor, Enrollment
Management and Success
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Easily AccessibleGateway forLaunchingExcellence
EAGLE On-The-Spot
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Information TechnologyVice Chancellor, Information Technology
Core Information Services Campus Technology Services Cyber Security and Networks
Administrative Services
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Instructional Technology
Vice Chancellor, VCIS
Associate VC, Academic Instruction
Dean, HCC Online and
Instructional Technology
Director of HCC Online
Operations
HCC Online Staff
Directors of Innovative
Instructional Technology
Indicates a repurposed position
Phase I
Phase 2
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Information and Instructional Technology Alignment
Informational Technology Team
Executive Director of Campus Technology Services
Regional Manager of Campus Technology Services
Informational Technology Staff
Instructional Technology Team
Dean of Online Learning and Instructional Technology
Director of Innovative Instructional Technology
Instructional Technology Staff
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QUESTIONS?