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Go & Grow Alignment San Wee 1 Dec 2015

Go and grow - By Mr San Wee

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Proposed Brand Initiative for Learning Point

Go & Grow Alignment

San Wee1 Dec 2015

Learning Point Group2

What caused the Plane crash? Can it happen to our lives?Should we take safe landing for granted? Does historical success matter?How have the market changed?Can we use the same formula, same strategy to survive?Learning Point Group3Questions

The clock is running fasterMoores law : computer processing power doubles every 18 months

Learning Point Group4

MEDIA Revolution:

Radio takes 38 years.Facebook takes 3.5 years.

10 X Faster!

Rules of Customer Engagement have changed!Mobile apps

Property marketRental @ Thomson PlazaLearning Point Group5YearRental rate2002$4.50 psf2015$17 psf

Ref: https://www.squarefoot.com.sg/Commercial Property Price (psf)Nov 2005Nov 2015201320084X increase in 13 years!

YearExpenditureNo. of Tuition/Enrichment centres2005$ 650 M1702015$ 1.1 B850% Growth69%400%

Learning Point Group6Ref: http://news.asiaone.com/news/education/1-billion-spent-tuition-one-yearhttps://sg.news.yahoo.com/blogs/singaporescene/things-consider-sending-child-tuition-classes-102823408.htmlTuition & Enrichment MarketAll gov schools to run single-session model by 2016Impact on operational efficiency : utilization of enrichment centre classrooms

18 top schools have moved to Integrated ProgramImpact on curriculumCompetition is exploding (Crowded)

Enrichment centres are increasing

Parents are overwhelmed with choices harder to Maneuver : harder to retain existing customers harder to acquire new customers

The Market

MOE Direction

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SG50 in RetrospectMiracle: Swampland to Skyscrapers3rd world to 1st World

Learning Point Group7

Miracle: Swampland to Skyscrapers3rd world to 1st World

Learning Point Group8

SG50 in Retrospect

LKY & His Team (Observation)

The Main Thing is to keep the Main Thing the Main Thing The Story of Singapore the Power and Effect of alignment

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Top Gun How did Maverick do it?

Alignment11

Key Success FactorLearning Point Group12

How do we maneuver?Learning Point Group13

The Cockpit ViewOut of AlignmentLeft of runwayAltitude too high (above glide path)Learning Point Group14

In AlignmentAligned with the runwayAt the right Altitude (on glide path)

Horizontal Alignment15

RegulatedProductive & InnovativeQuality & Value ManagementIs the FocusSurpass Customer ExpectationCustomer Elation

Vertical Alignment16Clear Vision, Mission & GoalsHigh IntentionIntelligent Direction

Motivated StaffSkillful ExecutionSincere Effort

Full Alignment17

Full AlignmentOut of AlignmentLeft of runwayAltitude too high (above glide path)Learning Point Group18

In AlignmentAligned with the runwayAt the right Altitude (on glide path)

Full Alignment 19

The Main ThingCentering People alignment at every levelThe Main Thing must be ClearEasy to understand (Roles)Consistent with Mission & GoalsActionable by every Group & IndividualEach department/team/group must be able to see a direct relationship between their work & overarching goals Focused on the Main ThingThe Organization as a wholea common & unifying conceptevery unit can contribute

PDR CycleLearning Point Group20Process of Clear PlanningIntelligent Deployment of ResourcesMeticulous Review

Continuous Process to achieve full/SELF alignmentHow the Main thing becomes the Main Event

PlanDeployReview

ReviewPlanDeploy21OrganizationVisionMissionValuesMeaningful Measures (MM)(R&R)

CustomersBasic Requirements (4 Ps)Unstated needsDelight factors

EmployeesBasic Requirements (3 Cs)Unstated needsDelight factorsPerspective of customer satisfactionProfessional competence (growth)

Process ImprovementFunctional Cross functional

sub processes sub processes

Projects Projects

Daily WorkIntegrationContinuous ImprovementFixing errors

Site ReviewsSelfOn-siteProcessOutcomes

Rewards & RecognitionImmediate Long term

EnvironmentMarketCommunityRegulationsCompetitionWorld class Benchmarks

PDR CycleStretched Goals & MeasuresContinuous Alignment

ConclusionLearning Point Group22

Self-AlignmentAuto-pilot

The Gap

Market place ChampionBe the GlueFill the gapLaunch others

To Go and to Growget Goingget Freeget ClearLearning Point Group23ContextCoreCapacity

Sweet Spot(Continuous Alignment)

3. Inevitably we GROW!2. Overflowing1. Build Reserve To Go and to Grow

Learning Point Group25

Get GoingBuild ReservesOverflowingInevitably we GROW!

Implication of AlignmentLearning Point Group26

Customer Satisfaction Market Share Profit Productivity Price CostExternalInternalMore Referrals & References

Q&ALearning Point Group27

Alignment NuggetsSmall but GROWING is better than BIG & stuck!Developing the staying power to perform small successful tasksGives you the resourcefulness necessary for accomplishing bigger & big tasksAlways be on the go & Align towards your goalRemember the terrain will constantly CHANGEEnergize your DreamsOnly by leaving the past behind us, can we live in the Present & prepare for the Future

Learning Point Group28

Always play to your strengthBe in the sweet spotOperate in the area of HEALTH & STRENGTHWhatever you do not confront will not change!A clear VISION, GOALS & STRATEGY will guide you!It will remind you! Inspires you!FREE you! (Surprisingly)

Learning Point Group29Alignment Nuggets

Adjacent plane pulls away jet wash disrupted compressed airflow into engine 1 engine 1 burnout stopped workingplane running on only engine 2 imbalanceOut of control plane yawed stalled crashed! Learning Point Group30Mis-alignmentTop Gun - What caused the plane crash?