Embed Size (px)
DESCRIPTION
Develop employee’s business skills to a level suitable for international business.Employees develop confidence and the ability to communicate opinions, present information logically, actively participate in meetings, and effectively negotiate business transactions.
Citation preview
1Developing High Potential People for Global Business Since 1968
INTERNATIONAL TRAINING CONSULTANTS
GLOBALINX CORP. All Rights Reserved www.globalinx.co.jp
2 / 17
Challenge:Develop employee’s business skills to a level suitable for international business.
Solution:Learn and practice effective global business skills and techniques in a realistic and supportive environment.
Benefits:Employees develop confidence and the ability to communicate opinions, present information logically, actively participate in meetings and effectively negotiate business transactions.
Global Business Skills
GLOBALINX CORP. All Rights Reserved www.globalinx.co.jp
3 / 17
Target Participants:• Pre-Departure, overseas candidates, etc.• Engineers, sales, service, customer support, etc.• Managers working in multicultural environments
Target and Schedule
Schedule:• Standard seminar 2 days - Flexible days depending on needs• 6 - 12 participants - depending on seminar objectives and needs• Seminars can be customized to meet client’s specific needs
Menu:• Japanese Instructor – Lectures in JPN - Practice in EN or JPN• Native Instructor – Lectures in English (EN) - Practice in EN • Bilingual Instructor – Lectures in EN - Practice in EN or JPN
GLOBALINX CORP. All Rights Reserved www.globalinx.co.jp
4 / 17
Methodology:• Multimedia Interactive and Lectures• Group Learning Activities and Workshops• Realistic Simulation Role-Plays and Exercises
Methodology and Materials
Training Flow:• Before: Pre-Assignment Exercises – Prepare for the seminar• Classroom: Interactive Lectures, Role-plays, Practices, Video Reviews• After: Action Plan, Implement Skills, Trainer Support, Resources
Materials:• 100% Developed in House – Customizable to meet client’s needs• Modular Bi-lingual Workbooks – Consistent design, easy to follow • Support Materials - Published books, software applications, online
GLOBALINX CORP. All Rights Reserved www.globalinx.co.jp
5 / 17
• Experienced International Businesspeople >15yrs.• Minimum 10 Years Corporate Training Experience• At Least 10 Years Living and Working in Japan• Strong Network of Associates and Consultants• Collaboration with Global Training Organizations• Associated with Professional Organizations• Native English Speaking Instructors• Japanese Native Instructors• Bi-Lingual Instructors
Instructors and Associates
GLOBALINX CORP. All Rights Reserved
6 / 17
www.globalinx.co.jp
Presentation Skills
Global Communication Skills
Meeting Skills
Logical Thinking and Communication
Customer Service Communication
Negotiation Skills
Essential business skills for global businesspeople
Seminar Menu
GLOBALINX CORP. All Rights Reserved
7 / 17
www.globalinx.co.jp
Key Points:• Proven Three-Step Methodology
• Quickly learn and apply skills and techniques
• Develop through practice and critical analysis
Presentation Skills:• Step 1 - Presentation Analysis
• Step 2 - Write the Presentation
• Step 3 - Practice and Deliver
Powerful presentations that satisfy audience’s expectations
Presentation Skills
GLOBALINX CORP. All Rights Reserved
8 / 17
www.globalinx.co.jp
Key Points:• Understand Communication Styles
• Improve Listening and Understanding
• Communicate Clearly and Assertively
Communication Skills:• Active Listening Skills
• Questioning Skills
• Assertive Communication Skills
Express opinions clearly and appropriately
Global Communication Skills
GLOBALINX CORP. All Rights Reserved
9 / 17
www.globalinx.co.jp
Key Points:• Actively Participate and Present Proposals
• Appropriately Plan and Prepare
• Achieve Meeting Objectives
Meeting Skills:• Communication Skills
• Preparing and Participation Skills
• Planning and Facilitation Skills
Effectively facilitate and participate in business meetings
Meeting Skills
GLOBALINX CORP. All Rights Reserved
10 / 17
www.globalinx.co.jp
Key Points:• Structured Problem Solving Process
• Determine Relevant Information
• Explore Opportunities Logically
Logical Thinking Skills:• Problem Solving Skills
• Analyzing and Consolidating
• Communicating Logically
Solving problems and exploring opportunities logically
Logical Thinking
GLOBALINX CORP. All Rights Reserved
11 / 17
www.globalinx.co.jp
Key Points:• Consultative Communication Approach
• Open and Interactive Communication
• Building Trust and Credibility
Customer Service Skills:• Understanding the Problem
• Determine Cause
• Explore and Present Solutions
Service solutions to maximize customer satisfaction
Customer Service
GLOBALINX CORP. All Rights Reserved
12 / 17
www.globalinx.co.jp
Key Points:• Analyze Negotiation Situations
• Plan Appropriate Strategies and Tactics
• Take Control of Negotiation Meetings
Negotiation Skills:• Phase 1: Pre-Negotiation Planning
• Phase 2: Conducting the Negotiation
• Phase 3: Implementing Agreements
Prepare and conduct successful business negotiations
Negotiation Skills
GLOBALINX CORP. All Rights Reserved
13 / 17
www.globalinx.co.jp
Key Learning Point
Supported by instructor’s PowerPoint slides
Methods and Techniques
Key Learning Points translated in to participant’s native language
Example Phrases
Group ExercisesProfessional Resources
Example Seminar Workbook
GLOBALINX CORP. All Rights Reserved
14 / 17
www.globalinx.co.jp
Three Programs:• The Great Presenter
• The Great Negotiator
• The Great Facilitator
Application:
• Learning: Self-Study Business Skills
• Support: Review and Apply Business Skills
• Develop: Business and Communication Skills
Learn and implement effective business skills and techniques
Windows’s PC Applications
GLOBALINX CORP. All Rights Reserved
15 / 17
www.globalinx.co.jp
Three Books:• The Great Presenter
• The Great Negotiator
• The Great Facilitator
Application:
• Learning: Self-Study Business Skills
• Support: Review and Apply Business Skills
• Develop: Business and Communication Skills
Learn and implement effective business skills and techniques
Publications
GLOBALINX CORP. All Rights Reserved
16 / 17
www.globalinx.co.jp
Develop employee’s skills to a level suitable for global business
Professionally Developed Seminars Clear Step-by-Step Learning Process State of the art Multimedia Technologies Realistic Simulation Exercises and Role-Plays Interactive Lectures and Group Learning Environment Experienced Instructors – minimum 10 years experience Flexible Schedules and Learning Environments
Summary
Global Business Skills
GLOBALINX CORP. All Rights Reserved
17 / 17
www.globalinx.co.jp
Company Profile
Developing High Potential People for Global Business Since 1968
April 1968 Established corporate English training business1985 Sales >200 million > 30 native English speaking instructors1986 Started Cross-Cultural and Business Communication Skills TrainingMay 1990 Changed corporate name to GLOBALINX CORPOctober 1992 Started Personnel Management TrainingOctober 1998 Tadashi Iwaki appointed presidentJuly 1999 Started Chinese Business Seminars and Training ServicesApril 1999 Published PC software for developing business communication skillsJuly 2001 Started eLearning programs and services with reallyenglishApril 2002 Published The Great Presenter in association with Asahi PressApril 2004 Published The Great Negotiator in association with Asahi PressMay 2006 Published The Great Facilitator in association with Asahi PressOctober 2006 Started Project Management Skills TrainingSeptember 2008 Philip Deane appointed presidentNovember 2009 Reviewed and approved as a provider of project management
training by the Project Management Institute (PMI).
July 2010 P Mark registration for privacy policy approved by JIPDECK
GLOBALINX CORP. INTERNATIONAL TRAINING CONSULTANTS
