Gamification of Professional Development for HealthCare ProfessionalsDAVID WALTON

DESIGNING GAMIFICATION LEVEL 2

MARCH 25, 2017

The Problem• Healthcare providers (Doctors, Nurses, Physical

Therapists, Occupational Therapists, Social Workers, Psychologists) all require continuing professional development (CPD) to stay relevant

• There are few good systems beyond policy (you must do it) to engage these people in CPD

• In most disciplines, it is hard to discriminate the good from not-so-good CPD options

• Without good CPD, patient care suffers

The Solution

The Premise• PRODEV.COM

• An online hub for tracking CPD participation, achievements, recommendations, reviews, and connecting with others

The “Players”Mostly…

Some…

The Mechanics• Different CPD will be worth different XP

• Read a scientific article and post a synopsis: 10 pts• Participate in a one-hour webinar: 15 pts• Participate in a 2-day workshop: 100 pts

• Badges will be accrued through different activities• Over 200 badges to collect, including ‘explorer’ (for those

who participate in CPD from different fields) and ‘disseminator’ (for those who post 5 article synopses)

• Levels can be gained through XP: Novice, problem solver, expert, master and visionary (the final level reserved for those who teach their own CPD)

Additional Mechanics• A Gifting mechanic for leaving reviews

• Leave a fair review of a course or workshop (‘fairness’ vetted through a designated person) and receive a 10% discount code for another course or workshop offered through the site that you must gift to another ‘player’ (another clinician)

• A Social Connection mechanic for finding like-minded users and those of similar experience

• A Recommendation algorithm based on prior courses, the user’s profile (what they want/need), and reviews of others like them

A Special Mechanic• Since good CPD should itself lead to clinical

behavior change that improves patient outcomes:• A mechanism for (anonymously) tracking overall

clinical outcomes and clinical behaviors through another existing web platform (e.g. ‘Focus on Therapeutic Outcomes’ at fotoinc.com)

• Highlight how behaviors and or outcomes have quantitatively changed since participating in CPD

• Receive a rare platinum badge (virtual and physical)

Advantages• Peer-based reviews of CPD courses and

workshops

• Rewards even simple CPD (reading articles, discussions with colleagues)

• Career profile / trajectory yields specific CPD recommendations

• Links in with existing CPD providers (e.g. Medbridge.com)

• A separate portal for providers of CPD to help them develop their teaching skills and course content