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Future of the LMS-in the public sector-
[a conversation starter]
Tanya Lau | @tanyalau #govlearn
Transport for NSW
70 20 10
LMSintranet-sharepoint-portals-mobileapps
social-coaching-mentoring-feedback
resourcessupport
coursestraining
From:courses to resources; training to support
“A customer enquired about going down to Macquarie shopping centre…I wasn’t confident so I made a search on Google maps and it showed MACQUARIE UNIVERSITY was the station closest to Macquarie Shopping Centre.
I feel confident to answer any question now with an iPhone in my pocket…
” Syd T Customer Service Attendant
Supporting reflective practice - email triggers > portfolios of evidence