MEMBERS:

AMAL IQMAL B. ADNAN AD110189

HENDRAWAN REZA B. EZIWAR DYARI AD110012

MOHAMAD IRFAN B. AZMI AD110169

AHMAD AFIQ B. AHMAD NORANI AD110202

NIK MUHAMMAD HISHAMUDDIN B. NICK HAMASHOLDIN AD110140

Puan Noryani Neni Binti Jamain

INTRODUCTION

This proposal will discuss about the cleanliness practice among food

provider in UTHM residential colleges.

There are three residential colleges.

Both Tun Fatimah and Tun Dr Ismail residential college have two

cafeterias

Tun Syed Nasir has only one cafeteria

These cafeterias are the main choice for most students and staffs to eat.

That is why the cleanliness of these cafeteria is very important.

These cafeterias open daily including holidays so that it is easier for

students to find food.

RELATED PROBLEMS

Neglectful of food provider on cleanliness in UTHM

residential college.

It is found that there is not much effort from the food

operators to clean the area of the cafeteria which indicates

the neglectful on the cleanliness of the cafeteria and its

effect to the resident of UTHM

There are effects on the student and also staff of UTHM

Due to the cleanliness of the UTHM residential cafeteria, the

food operators may causes the consumers to be sick. Also,

pest such as flies and cockroach is investing the residential

area

OBJECTIVES

To identify the cases affected by the food cleanliness

practice.

The gathering of data involving the issue of food cleanliness

practice in UTHM cafeteria for further analysis

To find the source of the food cleanliness problems.

To investigate the factors that contribute to the food

cleanliness problem by analysing the data obtain from

observation and others methodology.

To recommend solution to the problems.

After identifying the cause of the problem faced by the

UTHM residential cafeteria, some ideas to overcome the

problem will be obtain

RESEARCH QUESTIONS

How serious is the problem of cleanliness of the food?

To know how serious the problem with the food is cleanliness so that

solution with the same level can generate.

What are the causes and effects of cleanliness of the food?

To indicates the causes and the effects of this problem base on

students and staff opinion.

What can be done to minimize or overcome this problem?

To generate raw idea on how to solve the problem, because the

quality of the solution will be much more higher with more ideas

Who should be responsible for these actions?

The main purpose is not to point to anyone, the question is just to

know how should be responsible towards the problem so that it will

be solve easily

SIGNIFICANCE OF THE STUDY

Saving the time of the student and the staff from going to

outside cafeteria

Findings will help residential college to minimize the

problem and yet by UTHM

UTHM students and staff will have better place to eat

Give a good impression for visitors

SCOPE AND LIMITATION

Cleanliness practice by

the food operators

Respondents are UTHM

staff and students Duration of the research

METHODOLOGY

There are 2 part of methodology which are primary data and

secondary data.

Secondary Data Primary Data

1. Observation

2. Questionnaire

3. Interview

1. Reference book

2. Internet

FINDINGS & DISCUSSIONS

97%

3%

Occupation

Student Staff

77%

23%

Gender

Male Female

0

2

14

14

Tun Syed Nasir

Tun Dr Ismail

Tun Fatimah

Others

No. of Respondent

Re

sid

en

tia

l C

oll

eg

e

RESIDENTIAL COLLEGES

Resident of

20

7

2

1

0

0

0

FKMP

FKEE

FKAAS

PPD

FSTPI

FPTV

FSKTM

No. of Respondent

Fa

cu

lty

FACULTY

Faculty

1

4

2 2

3

15

14

7

6

5

11

9

15 15

11

3 3

6

7

10

0 0 0 0

1

0

2

4

6

8

10

12

14

16

Utensilscleanliness.

Cafeteria areacleanliness.

Foodoperators

hygiene level.

Level of foodcleanliness

Facilitiesprovided at the

cafeteria.

No

. o

f R

es

po

nd

en

t

Questions

Ranking Questions

1 - Very Unsatisfied

2 - Unsatisfied

3 - Neutral

4 - Satisfied

5 - Very Satisfied

21 18

26

5

25

9 12

4

25

5

1. Are you aregular customerof the residentialcollege cafeteria?

2. Does the ratingof the cafeteria

border you?

3. Is the foodcleanliness anissue to you?

4. Have you eversuffered from

food poisoningafter eating at theUTHM residentialcollege cafeteria?

5. Are you awareof the presence ofpest in residentialcollege cafeteria?

No

. o

f re

sp

on

de

nt

Question 1-5

Either-or Questions

Yes No

42%

39%

19%

Major cause of pest in cafeteria

Low cleanliness of the cafetaria

Wasted food is not disposed properly

The surrounding of the cafeteria is suitable for pests to breed

74%

10%

16%

ACTION OF DISSATISFACTION

Go to another cafeteria

Pretends that everything is ok

Report to the related department

10%

26%

64%

IMPLICATION IF NO ACTION TAKEN TO SOLVE THE PROBLEM

The cafeteria will close

The rating of the cafeteria will drop

People will prefer to eat outside the university

CONCLUSIONS

Overview

As a conclusion to this research, the cleanliness of the

University Tun Hussein Onn Malaysia (UTHM) residential

cafeteria can be consider neglected based on the result of

the finding.

Objectives

Findings

Limitations

RECOMMENDATION

Do a regular check at residential college cafeteria.

Pest control should be done regularly by related department.

Give compound to the cafeteria operator if they not maintained their cafeteria well.

The cafeteria operator should provide enough facility for customer need.

The rating must be check once a month to make sure the current level of cleanliness is tally with the rating.

The university and residential college should do some campaign about the cleanliness issue at residential college cafeteria.

THANK YOU FOR LISTENING AND NOT SLEEPING

FOR APPROXIMATELY 5 MINUTES