H EIDI L . K RUEGER P AGE 1 OF 1 12820 N. Lamar Blvd., Apt. 812 Austin, TX 78735(512) 417-4709 CellularEmail: [email protected] November 9, 2010 Dear Human Resources: Thank you for giving me this opportunity to introduce myself as a candidate for a position as a Claims Processor. In the 10+ years that I have worked in administration and customer service I have developed excellent problem solving skills as well as the ability to build strong working relationships. I also have extensive knowledge of computers, software, and have the capability to expand my knowledge quickly and with ease. My combined experience in the administrative arena with my dental office experience give me the advanced computer software knowledge with the insurance claims experience necessary for this position. I have progressively expanded my abilities and knowledge and have grown in both my office-related skills and my interactive abilities in dealing with both clientele and co-workers. I am very astute with every small detail to ensure the accuracy of my performance, and have the proven ability to adapt my workload and schedule as changing work priorities mandate. I also possess expert to advanced capability on most Microsoft Office software including Word, Outlook, Publisher, PowerPoint, Access and Excel as well as Acrobat. Being highly systematic and self-directed, I have been effective in managing multiple projects, prioritizing workloads, and meeting deadlines. With strong medical office experience, I have acquired a broad list of abilities, including mastering sound customer relations. I enjoy learning and thrive on tasks that challenge me. Also, as a former Realtor with Keller Williams Realty at the Fair Oaks, California Marketplace, I comprehend the excellence that is demanded of me to represent your organization in the highest possible standards, with the necessary discretion required on each individual task. Thank you for your time and consideration. I look forward to speaking with you soon regarding your employment opportunity. Sincerely, Heidi Krueger

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HEIDI L. KRUEGER PAGE 1 OF

1 12820 N. Lamar Blvd., Apt. 812 Austin, TX 78735(512) 417-4709 CellularEmail: [email protected]

November 9, 2010

Dear Human Resources:

Thank you for giving me this opportunity to introduce myself as a candidate for a position as a Claims Processor. In the 10+ years that I have worked in administration and customer service I have developed excellent problem solving skills as well as the ability to build strong working relationships. I also have extensive knowledge of computers, software, and have the capability to expand my knowledge quickly and with ease. My combined experience in the administrative arena with my dental office experience give me the advanced computer software knowledge with the insurance claims experience necessary for this position. I have progressively expanded my abilities and knowledge and have grown in both my office-related skills and my interactive abilities in dealing with both clientele and co-workers. I am very astute with every small detail to ensure the accuracy of my performance, and have the proven ability to adapt my workload and schedule as changing work priorities mandate. I also possess expert to advanced capability on most Microsoft Office software including Word, Outlook, Publisher, PowerPoint, Access and Excel as well as Acrobat.

Being highly systematic and self-directed, I have been effective in managing multiple projects, prioritizing workloads, and meeting deadlines. With strong medical office experience, I have acquired a broad list of abilities, including mastering sound customer relations. I enjoy learning and thrive on tasks that challenge me. Also, as a former Realtor with Keller Williams Realty at the Fair Oaks, California Marketplace, I comprehend the excellence that is demanded of me to represent your organization in the highest possible standards, with the necessary discretion required on each individual task.

Thank you for your time and consideration.

I look forward to speaking with you soon regarding your employment opportunity.

Sincerely,

Heidi Krueger