How to Give Excellent Customer Service

Santhanaram Jayaram

Sunday, June 24, 12

What do clients want?

Meet their needs & expectations

Solve their immediate problems

Resolve their issues and challenges

Receive value

Proper Customer Service

Remarkable & Memorable Experiences

Sunday, June 24, 12

How to create a remarkable &

memorable experience ?

Sunday, June 24, 12

Address clients concerns quicklySunday, June 24, 12

Innovate and strive for improvementsSunday, June 24, 12

Pay attention to detailsSunday, June 24, 12

Be better than averageSunday, June 24, 12

Take OwnershipSunday, June 24, 12

Consistency of service deliverySunday, June 24, 12

Smile from the heartSunday, June 24, 12

i’ll fix it

Be a problem solver

Sunday, June 24, 12

Analyze when things go rightSunday, June 24, 12

Create a service cultureSunday, June 24, 12

Ramitup.com

Sunday, June 24, 12