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What do you see?
What is the topic of our class?
This word was designed for motorists
English for hotel staff
Identificar el vocabulario relacionado al tema para poder realizar una reservar o cancelación en el hotel.
Extrae información de un texto escrito para poder elaborar un dialogo en que realice una reserva o cancelación en el hotel usando el vocabulario y gramática apropiado.
English for hotel staff
Working in the hotel industry you will come across many types of
travellers. Some will be business guests, others will be tourists and
visitors. Many will speak a different language other than your own.
Chances are, plenty of your guests will speak English. Do you know
how to speak politely to a guest in English? Can you understand their
requests and serve them accordingly? Whether your job is to take
reservations or clean the hotel rooms, these pages can help you learn
important words and expressions to use on the job in the hotel
industry.
What words are related to a hotel?
• Work in groups and make a visual organizer.
HOTEL
RECEPTION DESK
BELLBOY
LIFT
ROOM
LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE.
LUGGAGE CART
BELLBOY/ BELLHOP
LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE.
ROOM SERVICE
ADJOINING ROOMS
LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE.
PULL OUT COUCH
VALET
LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE.
VENDING MACHINE
KEY CARD
USE YOUR DICTIONARIES AND LOOK UP THE MEANING OF THE FOLLOWING WORDS
WORD MEANING
ADJOINING ROOMS
AMENITIES
BELLBOY
CHECK –IN
CHECK-OUT
COT
DAMAGE CHARGE
MAID
INN
HOT TUB
KITCHENETTE
USE YOUR DICTIONARIES AND LOOK UP THE MEANING OF THE FOLLOWING WORDS
WORD MEANING
LATE CHARGE
LINEN
LUGGAGE CART
PARKING PASS
VACANCY
VALET
VENDING MACHINE
WAKE UP CALL
WEIGHT ROOM
KEY CARD
WAKE-UP CALL
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
ADJOINING ROOMSNOUN
two hotel rooms with a door in the centre
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
AMENITIESNOUN
local facilities such as stores and restaurants
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
ATTRACTIONSNOUN
things for tourists to see and do
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
BAGGAGENOUN
bags and suitcases packed with personal belongings
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
BED AND BREAKFAST
NOUN
a home that offers a place to stay and a place to eat
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
BELLBOYNOUN
a staff member who helps guests with their luggage
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
BAGGAGENOUN
bags and suitcases packed with personal belongings
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
BAGGAGENOUN
bags and suitcases packed with personal belongings
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
BOOKVERB
arrange to stay in a hotel
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
BROCHURESNOUN
small booklets that provide information on the local sites and attractions
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
CHECK-INVERB
go to the front desk to receive keys
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
CHECK-OUTNOUN
return the keys and pay for the bill
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
COMPLIMENTARY BREAKFAST
NOUNfree of charge
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
COT, ROLLAWAY BEDNOUN
a single bed on wheels that folds up
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
HOUSEKEEPING, MAID NOUN
staff members that clean the rooms and linen
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
ICE MACHINENOUN
a machine that automatically makes ice that guests can use to keep drinks cold
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
INDOOR POOLNOUN
place for guests to swim inside the hotel
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
INNNOUN
another word for "hotel"
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
JACUZZI, HOT TUB, WHIRL POOL
NOUNa small hot pool for relaxation
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
KITCHENETTENOUN
a small fridge and cooking area
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
LATE CHARGENOUN
a fee for staying past the check-out time
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
LINENNOUN
sheets, blankets, pillow cases
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
PARKING PASSNOUN
a piece of paper that guests display in the car window while in the hotel parking lot
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
SOFA BED, PULL-OUT COUCH
NOUNa bed built into a sofa or couch
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
VACANCYNOUN
VACANTADJ
available rooms
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
VALETNOUN
staff that parks the guests' vehicles
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
VENDING MACHINENOUN
a machine that distributes snacks and beverages when you insert coins
LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF
WAKE UP CALLNOUN
a morning phone call from the front desk, acts as an alarm clock
Now , work in groups and make 10 sentences using the new vocabulary learnt in class.
•If you want we can book your parents in an adjoining room.
•We are located downtown, so we are close to all of the amenities.
Finally, make a conversation at the hotel where you check- in or check- out.