1.Library Act 2

• The objective of the library and information services provided by public libraries is to promote equal opportunities among citizens for personal cultivation, for literary and cultural pursuits, for continuous development of knowledge, personal skills and civic skills, for internationalisation, and for lifelong learning.

Library activities also aim at promoting the development of virtual and interactive network services and their educational and cultural contents.

2. Purpose of Helsinki City Library

Helsinki City Library provides a basic civic service available to everyone. As a part of the worldwide network of libraries, we offer clients unrestricted access to sources of culture and information.

As part of local community and on an interactive basis we develop the library services needed by Helsinki residents in order to be active members of society and enjoy life.

3. Helsinki City Library Vision 2000 - 2005 The whole nationshybrid library, serving locally, acting nationally, esteemed internationally. 4. Helsinki City Library Vision 2010

The boundless library a source ofenlightenment and inspiration throughout you life.

5. Loans, visits and virtual visits 1985-2008 kirjastokynnit loans visits virtual visits 5 012 505 6 604 849 10 073 766 2005 6 631 318 6 418 060 9 398 909 2008 +3,0 % 6435 666 180 233 Virtual visits +0,4 % 6388 564 6536 603 3991 909 Visits -2,1 % 9601 730 9004 437 6016 577 Loans -/+ 2007-2008 2007 1996 1985 6. The jurys grounds for granting the Finnish Quality Award 2008 Proactiveness, pioneership andexellence in operations In the operations of the Helsinki City Library, the whole orgainsations active, innovative and customer-oriented development of operations, products and services is emphasised. It shows the organisations pinoeership in both the change in the operating environment and in answering customer needs. 7. The Quality Innovation Award 2008 Library 10, open and urban space for meeting people, creating and performing culture The jurys grounds for granting the Quality innovation Award 2008: Located in the city centre, Library 10 encourages customers to consume culture, and in addition, create it, by offering versatile facilities and equipment. In Library 10 theyve noticed that the world is changing and theyve risen to this challenge with modern means and accomplished very good results. Thanks to this new operational model there are many new persons using the library, who have never patronized there before. 8. The use of collection 1989 ja 2008 816 000 (8,7 %) (725 000 DVD) 3 333 (0,05%) Visual recordings (DVDs, BDs, videos) 207 000 (2,2 %) - Other (sheet music, maps, CD-roms) 297 000 (3,2%) 50 828 (0,8 %) Newspapers, magazines 1, 575 miljoonaa (16,7%) 275 591 (4,6 %) Recordings (music, talk) 3 200 (0,0034 %) - E-books 6,505 miljoonaa (69,2 %) 5,7 miljoonaa (94,5 %) Books 9,4 million 6,0 million Loans 2008 1989 9. Facts about Helsinki, Finland, UK and Sweden 2008 52,80 5,4 - - 101 million 5 298 4540 35 364 456 58 % Public LibraryMembers 60, 9 million UK 1,26 4,8 4,9 AV-loan per capita 43,2 million 40,5 million 1, 8million Collection 5877 4764 502 Staff 2 629 000 28,54% 2 179 923 41,34% 212 862 37,44% Loaners (% of inhabitants) 31,90 47,40 52,90 Costs per capita 7,40 10,55 11,29 Visits per capita 7,48 18,92 16,54 Loans per capita 1291 833 36Number of libraries 9,2 million 5,3 million 568 531 Inhabitants Sweden (2007) Finland Helsinki 10. All kinds of events

Movies

Gigs

DJ

Discussion sessions

Game-sessions

Interviews

Video recording events

Broadcasting video & audio online

11. In touch with the times : Eurovision karaoke 2007 Customer can sing favorite Eurovision song on to a CD and take part in an InternetCompetition 12. In touch with the times: Festival Bus The bus is loaded with items that is relevant to the theme of the festival, e.g. CDs of the artists performing at the festival. The Festival Bus is a joint venture between Library 10 and the Mobile Library unit. 13. Do you want to be something?

Do you want to be musician?

Do you want to be actor?

Do you want to be TV host?

Co-operating with Job Centre

14.

Voice for library services:

Library introductions

Author introductions

Interviews

Secrets of Helsinki

Present at the various events

Published & broadcasted through radio & web .

Library Radio 15. Laptop services @ Meeting Point

Laptop Doctor

Laptop Club

Local library media days

16. Information Gas Station iGS On air On the road On the web 17.

Answers, guidance and entertainment

Treshold to participation as low as possible

Customers participate in creating the content

Promoting library materials and personnels expertise

18. iGS on the road: The Information barrel

Fast and flexible touring

Designed to function in various conditions

The Barrel has visited shopping malls, festivals, fairs, schools etc.

19.

Co-operation with Finnish Broadcasting Company

Question of the week - answer given in live radio programme

Over 70 000 listeners

Entertaining

Co-operation, not marketing

Teaching and librarish elements are hidden

iGS on air Ask anything 20.

Library goes where the people are

Reaching the non-users

Library 2.0 extending beyond web services and use of new applications

Using all three iGS products to market library services

Enhancing information seeking skills of the whole staff

- Conclusion 21. Three functions, three rooms

Democracy

Non-commercial meeting place

For all for free

Versatility of medias

To meet like-minded

Intelligensias supermarket

22. Three functions, three rooms

Development - Individuals development; individual needs as starting point- Abilities: literacy,it-literacy, media-literacy - Economical development- Social development,for example energy,consumption,environment

23. Three functions, three rooms

Culture

- Identity - local, regional, national, international

- Forms of culture/ means of expression

- Word, image, sound

- Meetingplace/interaction

24. Values Equal Multi- dimensional Customer- oriented Pluralist Reliable Economical Creative 25. Helsinki City Library is HelMet-library (Helsinki Metropolitan Area: Helsinki,Espoo, Vantaa, Kauniainen,1 million people) A Central Library forPublic Libraries Multicultural Library The Home Library for Citizens in Helsinki 26. THE FINNISH LIBRARY NETWORK Ministry of Education/Kirsti Kekki, August 2000 Central Library for PublicLibraries. Multilingual Library . (Helsinki City Library) MUNICIPAL LIBRARIES = PUBLIC LIBRARIES (895 excl. land) LIBRARIES OF RESEARCH INSTITUTES THE FINNISH LIBRARY FOR VISUALLY IMPAIRED (the state library) THE NATIONAL REPOSITORYLIBRARY (the state library in Kuopio) SPECIAL LIBRARIES ProvincialLibraries (18 municipal libraries excl. land) THE NATIONAL LIBRARY (Helsinki University Library) LIBRARIES IN POLYTECHNICS, EDUCATIONAL INSTITUTIONS AND SCHOOLS THE FINNISH LIBRARY NETWORK LIBRARIES OF UNIVERSITIES (20) 27. Trademarks for Finnish Public Libraries

Library networks

High use of public libraries

High use of ICT

Library architecture

28. Public libraries

Under the Library Act and Library Decree 1998

895 libraries, of which 386 are main libraries. In every municipality is a public library

Run and financed by municipalities

Municipalities receive statutory state aid for operating a library. The local authorities decide independently to what extent they finance libraries operational costs.

29. Nationwide tasks financed byMinistry of Education

Central Library for Public Libraries

Multilingual library

www.libraries.fi

Helsinki City Library is 30. An active promoter of multiculturalism

The City Library serves as a multilingual library. To this end it supports library services for speakers of foreign languages in Finland. The City Library also operates as a multicultural virtual library, providing useful materials for libraries, foreign-language clients and people working with immigrants.

31. The Joint Online Serviceof Public Libraries 32. 33. The library card is free for all. Publications and services at your disposal also online! 34. Virtual Library The Easy Way 35. Virtual Library The Easy Way 36. Keyfigures

Inhabitants 569 113

Library network 36 + 2 book mobiles

Borrowers 205 282

Loans 9 604 770, per inhabitant 16,8

Visits 6 388 564,per inhabitant 11,2

Virtual visits 6 435 666

Collections 1 915 827

Staff 508

Costs 32 milj. (budget 2008)

37. Compares favourably Lhde: Metropolitan Libraries Section, IFLA Statistics 2005 4 243 007 7 684 405 28 913 19 502 362 Kobenhavs Kommunes Biblioteker 2 650 000 2 274 240 23 150 20 529 846 Deichmanske bibliotek, Oslo 6 604 849 10 072 480 37 509 35 560 761 Helsinki City Library 6 598 419 9 848 381 44 953 22 584 601 Vancouver Public Library 2 759 712 3 834 332 36 800 23 596 597 Bibliotheek Rotterdam 5 152 053 4 426 799 41 752 61 771 038 Stockholm Public Library 3 552 800 4 708 254 28 606 27 780 043 Openbare Biblitothek, Amsterdam Visits (total) Loans Overall area (m2) Branch Libraries Inhabitants 38. The Access To Learning Award 2000

Libraries are the intellectual infrastructure of a country. They are as important as a citys physical infrastructure and deserve as much investment as our roads and bridges. We applaud Helsinki City Library for its commitment and investment, and see it as a model for other countries seeking to make libraries and public access to digital information a priority

• Patty Stonesifer, Co-chair and President of the Bill & Melinda Gates Foundation

39. So much more than books! Kirjahylly Valpola, Vaula 2005 RikArt, Artists Books Gallery 40. www.lib.hel.fi