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A PDF summarising email ettiquette. Information based on findings from extensive research
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Georgina Barquin / Directora
Mary Jamison / Co - Directora
Overview
Etiquette
Style
Replies
Forwarding
Blackberry & IM
Etiquette
Professionalism
Efficiency
Protection from liability
Etiquette
Do’s Courtious greetings & closings
Please & thank you!
Answer ALL emails
TO = responds to the email
Etiquette
Dont’s Overuse high priority
Use email for confidential
info
Use as means of
coercion
3 E-mail rule
Write + response+ response
Talk or call
=
Style :Keep in mind
Replying
Forwarding
Blackberry & IM
Long E-mail alert
Don’t use in meetings
or lunches
Use busy or away features
