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E-Learning in future in companies
22. September 2008
Trond Markussen, DnB NOR Bank ASA
About me
• Competence Manager in DnB NOR Bank ASA– Field of responsibility
• Competence strategy • Learning technology including LMS• External learning networks
• Leader of the steering committee in Research and Educational Network, REN
• Norwegian coordinator for SoL (Society for Organizational Learning)
September 2008
Overview of my presentation
•Presentation of DnB NOR
•Presentation of REN
•Status on e-learning in companies
•What about the future
September 2008
DnB NORA financial institution with more than 180 years of history
Mai 2008
September 2008
Norway's leadingfinancial services group …
• More than 2.3 million retail customers• Norway's largest Internetbanks, dnbnor.no and postbanken.no, with over 1.1 million users• More than 198 000 corporate customers• Norway's most extensive distribution network for financial services• Norway's largest life and pension insurance company with around
1 000 000 customers• Norway's largest asset management operation with more than 630 000 mutual fund
customers in Norway and 294 institutional clients in Norway and Sweden• Norway's largest capital markets operation • Norway's leading real estate broker • 10 220 full-time positions
September 2008
….and the most international • Partner for Norwegian companies abroad and for large international companies
in Norway
• International network of 12 branches and representative offices
• Private banking in Luxembourg
• Operations in Poland and Baltic states through DnB NORD
• Presence in North-East Russia through DnB NOR Monchebank
• Norway's leading foreign exchange bank
• One of the world's foremost shipping banks
• A major international player in the energy sector
Research and Educational Network
• A network for skills upgrading within ICT based learning.
• Part of Innovation Norway, San Francisco
• About 40 partners and members from private industries, public sector and universities.
• Work with– Research and development of ICT supported learning
– E-learning market
• Meeting place with regular member meetings and annual study tour for exchange of information and collaboration.
September 2008
What is e-learning in companies today
• Content– Push of content
– Course oriented
– Test library
• Learning technology and infrastructure– ERP systems
– LMS
– Used for reports and content management
– Some challenges with standards and technology
September 2008
The Future
September 2008
The employee of the future
• 4 Trends of great importance for DnB NOR
– The importance of investing in co-workers increase• Knowledge and competence become more important
– Relations become more important for the value creation• competitive advantage creates in relations between
employees, customer and 3th part.
– More complex customer needs makes more task- and project orientation
• Easy and fast access to the right competence
– Demand for more effectiveness enforce increase use of collaboration tools.
• Fast technological development increase the different in efficiency between organizations who makes the most of new collaboration tools and they who don’t.
September 2008
Technology to support future learning
• Web 2.0– Collaboration tools
– Wiki’s
– Blog’s
– Virtual worlds
– Games and simulations
– Etc……………….
• Impact for informal learning, but what about the formal learning within organizations?
September 2008
Rules and regulations
• Increased use of certifications– regulatory requirements
– Industry requirements
September 2008
Summary
• In 2015, what will be the status of e-learning in companies?
– More use of game and simulations?
– Classroom replaced with virtual worlds?
– Course oriented or learning oriented?
– Integrated with business systems?
– Integrated with communications systems (IM, Mail, Collaboration tools)?
September 2008
