E commerce (MIS)

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E-Commerce

Rohit BokariyaAmit Paul

Ankit DwivediKshitij Bajaj

Prasad Mahajanwar


What is E-commerce?• It is commonly known as electronic marketing

• Commerce is a division of trade or production which deals with the exchange of goods and services from producer to final customer

• It consist of buying and selling and services over an electronic systems such as internet and other computer networks

• E-Commerce include commercial transaction involving an exchange of value across organizational boundaries


Methodology of Research

• Members gathered the information from the internet• Guidance from some highly qualified faculties related to this field, like, Netra Lathi

and Swapnil Patni was taken• Sorted the data from the websites and books and jotted down the key points for our

report, which was furnished earlier• We all studied about the process and operating of E-Commerce from the book

“Information Technology”


Types of E-Commerce

• Business to Business (B2B)

• Business to Customers (B2C)

• Consumer to Business (C2B)

• Consumer to Consumer (C2C)


Payment options for E-commerce transactions

• Financial Cyber Mediary

• Electronic Cheque

• Electronic Bill Presentment and Payment ( EBPP )

• Smart Card

• Electronic Purse


Benefits of E-Commerce• Cheaper products and services

• Working : 24/7 X 365

• Availability and variety of products

• Quick process of delivery

• Improves and maintains customer relations


Industries Affected by

E-Commerce

Financial Services

Telecommunications

Service & Retail

Information Services

Industries Affected By E-Commerce


How a credit card is processed

Credit card

processing

Authorization Batching Clearing Funding


Objective Of SET

• SET is a standard which will ensure that credit card and associated payment order information travels safely and securely between the various involved parties on the internet.


Working of SET• Customer gets card from bank along with certificate.• Merchant will prove himself by sending certificate to customer to get

himself to correct.• Customer will send certificate and encrypted account and payment details.• Merchant will send payment and account details to customer’s bankers.• By using public key the banker will decrypt the details, if it is correct a

banker will send conformation to the merchant.• Merchant will send payment slips to bankers.• Bankers will deposit money in merchant’s accounts.


Differences between E-Commerce and Traditional Commerce

Direct Interaction

• Traditional commerce is often based around face to face interaction, while, E-Commerce doesn't offer this benefit unless features such as related items or live chats are implemented.

LowerCosts

• E-Commerce is usually much cheaper than maintaining a physical store in an equally popular location in comparison to Traditional commerce

Reach

• With an online shop you can conduct business with any individual residing on any part of the globe unlike traditional commerce where you are restricted to people who actually come to your shop


M-Commerce• M-Commerce is known as next generation E-Commerce.

• M-Commerce is the buying and selling of goods and services through wireless handheld devices.

• It is quite different from E-Commerce.


Key drivers in India E-Commerce

• Large percentage of population subscribed to the broadband internet, burgeoning 3G internet users and a recent introduction of 4G

• Explosive growth of Smartphone users, soon to be world’s second largest Smartphone user-base

• Evolution of Million-Dollar start-ups like Jabong.com, Saavn, Bookmyshow, Zomato, etc.

• Increased usage of classified sites with more consumers buying and selling second-hand goods


Key Learnings• Value additions for consumers and the enterprises• Reduction of operating cycle and use of less funds during all this process• Options available for e – payments, the process in which the payment is

transferred from the buyer to bankers and from bankers to the merchant• Studied each stage from procurement to delivering of products or

services in an elaborate manner• How internet connectivity plays an important role in functioning of

electronic transactions• Checklist that an enterprise has to prepare while entering into E-

Commerce compatible business


Conclusion• It’s the best possible business process in current market scenario• Reduces all associated costs• Low carrying cost of inventory• As the world is moving towards internet, E-Commerce & M-Commerce are

the suitable business process which are in boom now-a-days• Paperless business process• Less complex as compared to traditional process business model• Due to this kind of business model the operating cycle reduces• The buyer has the opportunity to buy products or services from any part

of the globe


References• Information Technology (Volume One) – Board of Studies, The Institute of

Chartered Accountants of India, Edition: July, 2012

• Information Technology for Integrated Professional Competence Course – Swapnil Patni, Edition: May, 2012

• Various websites on internet


Thank You

Education

E commerce (MIS)