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E-COMMERCE Presented By:- Girdhar Nagori MBA (Finance) 14104004

E commerce

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presentation on E-commerce

Text of E commerce

  • 1. Presented By:-Girdhar NagoriMBA (Finance)14104004

2. Meaning of e-commerce Features of e-commerce Elements of e-commerceTypes of e-commerce Benefits of e-commerce Limitations of e-commerce 3. Meaning of E-commerceElectronic commerce is an emerging concept thatdescribe the process of buying and selling orexchange of products , services and information viacomputer network including the internet. 4. Features of E-Commerce Non-Cash Payment 24X 7 availability Advertising and Marketing Sales 5. Types of E-Commerce Business-to-Business (B2B) Business-to-Consumer (B2C) Consumer-to-consumer (C2C) Consumer-to-Business (C2B) Mobile commerce-M- commerce 6. Business-to-Business (B2B)Business to Business web sites sell the product to the intermediate buyerwho takes the product to the final consumer. For example, Intel is sellingits chips to other businesses. The below fig. shows B2B transaction:WHOLESALERCUSTOMERWEBSITEBUSINESSORGANIZATIONORDER PROCESSINGORDER 7. Business-to-Consumer (B2C)B2C is a web site where all transactions take place between a businessorganization and the final consumer. The below fig. shows B2Ctransaction:CUSTOMERRECEIVES GOODSBUSINESSPROCESSESORGANIZATIONORDERWEBSITEPLACESORDER 8. Consumer-to-Consumer (C2C)In this category consumers sell directly to consumers.For example, olx.inCUSTOMERLOCATED INHISARCUSTOMERLOCATEDIN NEW DELHIPLACES AN ADVERTISEMENTwww.olx.inRECEIVES PRODUCTSRECEIVES MONEYWANTS TOSELLWANTS TOBUY 9. Consumer-to-Business (C2B)In such sites, the consumer places an estimate of the amount of money heis willing to spend for a particular service. For example, comparison ofinterest rates of personal loan/ car loan provided by various banks viawebsite.CUSTOMERPROCESSESORDER WEBSITEPLACES MONEYFOR A PARTICULARSERVICEBUSINESSORGANIZATIONRECEIVES PRODUCTSRECEIVES MONEY 10. M-COMMERCEM-commerce refers to the use of wireless digital devices to enabletransactions on the Web. M-commerce involves the use of wirelessnetworks to connect cell phones, handheld devices such Blackberries,and personal computers to the Web. 11. Components of E-commerce:SellerTransaction partnersConsumersFirms/BusinessesGovernment 12. Existing practices in developing countrieswith respect to buying and paying online1. Traditional Payment Methods:Cash on deliveryBank payments2. Electronic Payment Methods:Innovations affecting consumersInnovation enabling online commerce 13. Unique features of e-commerce:UbiquityGlobal reachUniversal standardsRichnessInteractivityInformation densityPersonalization/Customization 14. Benefits of E-CommerceBenefits to organizationsBenefits to consumersBenefits to society 15. Benefits to Organizations Expands the market place to national andinternational market Improves brand image Better customer services Fast access to information Eliminating paper 16. Benefits to Customers 24 hours shopping. Less expensive product and services Provide detailed information in seconds Allows quick delivery Customers can interact with other customers Provides customers with more choices 17. Benefits to Society Less travelling for shopping resulting in less traffic onthe roads and lower air pollution. Enables people in rural areas to enjoy products andservices that otherwise are not available to them. Facilitates delivery of public services, such as healthcare, education services etc at a reduced cost and ofimproved quality. Increase standard of living of the society. 18. Limitations of E-Commerce Technical Limitations Non-Technical Limitations 19. Technical Limitations Lack of system security Software development tools are still evolving andchanging rapidly Vendors may need special web servers and otherinfrastructures, in addition to the network servers Some e-commerce software might not fit with somehardware 20. Non-Technical LimitationsInitial costUser resistanceSecurity / PrivacyLack of touch or feel of products during online shopping.E-Commerce applications are still evolving and changingrapidly.Internet access is still not cheaper and is inconvenient touse for many potential customers like one living in remotevillages. 21. Future of E-commerce inIndiaIndia's e-commerce market was worth about $2.5 billion in 2009, it went up to $6.3 billionin 2011 and to $14 billion in 2012.India's retail market is estimated at $470 billion in 2011 and is expected to grow to $675 Bnby 2016 and $850 Bn by 2020.The Indian e-commerce market is estimated at Rs 28,500 Crore ($6.3 billion) for the year2011.Online travel market in India is expected to grow at a rate of 22% over the next 4 years andreach Rs 54,800 Crore ($12.2 billion) in size by 2015.Indian e-tailing industry is estimated at Rs 3,600 crore (US$800 mn) in 2011 and estimatedto grow to Rs 53,000 Crore ($11.8 billion) in 2015.Overall e-commerce market is expected to reach Rs 1,07,800 crores (US$24 billion) by theyear 2015 with both online travel and e-tailing contributing equally. 22. Founded- 6 October, 2007CEO - Sachin BansalHeadQuarter- Banglore, IndiaCustomer Service- 08049400000Founders- Sachin, Binny BansalMarket Capture- Rs. 43 ,000 Crore 23. Founded- February, 2010CEO - Kunal BahlHeadQuarter- New Delhi, IndiaCustomer Service- 09212692126Founders- Rohit Bansal, Kunal BahlMarket Capture- Rs. 6 ,000 Crore 24. Founded- March, 2006CEO - Amarjeet Singh BatraFounders- Fabrice GrindaAlec Oxenford 25. Founded- 5 July, 1994CEO - Jeff BezosHeadQuater- Seattle, WA, USAFounders- Jeff BezosGross Sale- $ 1 Bn 26. Founded- 1999CEO - Jonathan LuHeadQuater- Hong KongFounders- Peng Lie, Jack MaStock Price- US$ 88.31 @ NYSE 27. Non-Technical Limitations Cost and Justification Lack of Trust and user Resistance Security and Privacy Lack of touch and feel online Still evolving and changing rapidly. Not yet enough sellers and buyers Accessibility to the internet is still expensive andinconvenient for many potential customers Breakdown of human relationships