Center For Creative Leadership

Library TechnologyinterviewGreensboro, NC

Susan Skipper630 Data Tech ManagementAssignment 1-Dr. Fatih Oguz

Focus of LibraryLeadershipPsychology (Industrial & Organizational)ManagementBusinessDatabases and lending materials reflect these areas

AccessibilityLocated inside a companyAccessible to anyone utilizing that companys programsSeveral campuses worldwideVirtual library website open 24/7 to clients and program participantsIPods and Audio Books available on campusNo Wi-Fi, all computers use DSL

ILS System General InfoClosed Source System Product called InMagicInMagic is responsible for all IT issues from their central response centerThe company has an IT department that will troubleshoot but any systemic problems are directed to the InMagic helpline

InMagicCompany has used this product for 30 yearsPay an annual usage fee and pay for any and all updatesWill upgrade to new releases or versions of this product if budget allows There is a new product called Presto which is currently too expensive for budgetary allowancesBeen using a software application called CSText for 4 years

DatabasesEbsco used for BusinessEbsco used for PsychologyOCLC which is the parent company of Worldcat is the lending library resource when they dont have the requested material

Library SurveyUsers rate the ease of use of the format of the system (InMagic)Users rate how the information is servedUsers rate what differences they would prefer that are not available