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Intercultural Competencies for Leaders Certificate
Curriculum ValidationSeptember 27, 2016
Agenda• Welcome• Overview of ICL• Icebreaker Activity• Envisioning the
intercultural workplace of the future (gathering best practices)
• ICL program details• Questions/discussion• Wrap-up
© 2016, Monkey Business Images, iStock, Thinkstockphotos.ca
Canada is Changing:
CIC - 2014
Canada is Changing:
Calgary is Changing:
2005 2006 2007 2008 2009 2010 2011 2012 2013 20140
20,000
40,000
60,000
80,000
100,000
120,000
Annual Permanent Immigrants - City
Vancouver Calgary Toronto Montreal
CIC - 2015
Calgary is Changing:
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Proportionate Annual Permanent Immigrants - City
Vancouver Calgary Toronto Montreal
CIC - 2015
What is the Intercultural Advantage?:
• Able to manage culturally diverse workforce and clientele
• Culturally diverse workforce a competitive advantage
• Access new clientele and markets
• Innovate programs and services
• Programming not just for immigrants
Some Best Practices
• Recruitment and Retention
• Promoting Cultural Awareness
• Diversity Training
• Executive Support
Overview: Intercultural Competencies for Leaders Certificate Program
Intercultural Global Learning Outcomes at the CEIIA
1. Increase self-awareness
2. Demonstrate curiosity and openness
3. Foster engagement
4. Build empathy
5. Expand worldview
Overview: Intercultural Competencies for Leaders Certificate Program
• Rationale
• Program design
• Course #1: IIAD 9101 Intercultural Communication Skills to
Enhance Diversity and Inclusion in the Workplace I
Envisioning the Intercultural Workplace of the Future
Seeing the trends
Question #1What do you consider some of the most significant trends or developments shaping the intercultural workplace, today and in the future? • Working at your tables, generate a list 3-4 of trends or
developments you have experienced in your workplace.
Envisioning the Intercultural Workplace of the Future
Gathering Best Practices
Question #2What are some examples of best practices you are seeing at work or in the community that are currently identifying and promoting inclusion in the changing multicultural workplace? • Working at your tables, generate a list of 3-4 best practices that
are responding to the trends or developments in Question 1. A spokesman can summarize what the group discussed.
ICL Program Details
• Delivery method• Online (asynchronous and facilitated)
• Registration process• http://choose.bowvalleycollege.ca/icl/
• Dates• IIAD 9101: October 31 – November 25
• Classroom delivery options
Last words…
• Canada/Alberta Jobs Grant• Advisory Committee• Best Practices event• LinkedIn Group