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Consulting and Facilitation boundaries
Brian Wax
Consulting and Facilitation boundaries
• The following criteria and illustrations define the landscape and overall effectiveness within the customer organization
Consulting and Facilitation boundaries
[email protected] www.theevansgroupllc.com 2
Consulting and Facilitating Model
• Organization facts: – Each layer of responsibility has perceived achievable
goals with metrics
– Often times goals and metrics are not aligned
– Product requirements are poorly defined or succumb to feature creep
– Functional silos emerge with conflicting priorities
– Resources may be overcommitted or under utilized
– Work efforts suffer due to perceived uncertainty
Consulting and Facilitation boundaries
[email protected] www.theevansgroupllc.com 3
Consulting and Facilitation boundaries
[email protected] www.theevansgroupllc.com 4
Consulting and Facilitative Boundaries
1. Defined/limited by hiring contractor (limited effectiveness)
2. Organization Scope of effort, departmental, interdepartmental multiple stakeholders including internal and external customers
3. Consultant capabilities
All determine range of influence and success
Consulting and Facilitation boundaries
[email protected] www.theevansgroupllc.com 5
Consulting and Facilitation boundaries
[email protected] www.theevansgroupllc.com 6