58
New Opportunities A B C Challenges Discoveries Karen Jeannette, eXtension CoP Support Consumer Horticulture Content Coordinator @kjeannette, [email protected]

Communityofpracticeblog e xcopworkshop2011

Embed Size (px)

DESCRIPTION

Presentation for eXtension CoP Workshop, June 2011. Covers the process of launching a community of practice blog, and some of the insight we have gained in doing so....

Citation preview

Page 1: Communityofpracticeblog e xcopworkshop2011

New Opportunities

A

B

C

Challenges

Discoveries

Karen Jeannette, eXtension CoP Support Consumer Horticulture Content Coordinator

@kjeannette, [email protected]

Page 2: Communityofpracticeblog e xcopworkshop2011

•  Rick Durham, University of Kentucky •  Monica David, University of Illinois •  Lynette Spicer, eXtension, ISU Master

Gardener •  Terri James, University of Nebraska Lincoln •  Jennifer Bousselot, Iowa State Extension •  Ivelin Denev, eXtension Content Staff •  Daniel Nall, eXtension Engineering •  eXtension Staff

Page 3: Communityofpracticeblog e xcopworkshop2011

http://www.youtube.com/watch?v=dja7xcMKrcE

Page 4: Communityofpracticeblog e xcopworkshop2011

http://www.extension.org/pages/Consumer_Horticulture_National_Committee

Providing a national focus and contact point for the nation-wide Extension Master Gardener program

Providing leadership for eXtension Consumer Horticulture CoP and it’s sub-areas

http://www.extension.org/horticulture http://www.extension.org/mastergardener

Page 5: Communityofpracticeblog e xcopworkshop2011

http

://w

ww

.ext

ensi

on.o

rg/p

ages

/137

30/c

onsu

mer

-ho

rticu

lture

-nat

iona

l-com

mitt

ee#O

bjec

tives

_of_

the_

CH

NC

Page 6: Communityofpracticeblog e xcopworkshop2011

Who?What’s possible?

Discover

Learn

Innovate

Page 7: Communityofpracticeblog e xcopworkshop2011
Page 8: Communityofpracticeblog e xcopworkshop2011
Page 9: Communityofpracticeblog e xcopworkshop2011

Extension Master Gardeners (~94,000)

County Coordinators

(>50 - ?)

State Coordinators

(~50)

Page 10: Communityofpracticeblog e xcopworkshop2011

Train state coordinators to use blog

Have bloggers/ encourage comments

Plan A

Train state coordinators to use blog

Plan “What really happened”

Re-announce Nat’l blog effort at National

Coordinators Conference

New state & county

coordinators listserve

Offer ‘coordinator discussions’

webconferences Blog training,

round 2 coordinators & some MGs

Social media team/listserve

bloggers

Page 11: Communityofpracticeblog e xcopworkshop2011

http://www.flickr.com/photos/sahaab/3271985107/

Page 12: Communityofpracticeblog e xcopworkshop2011

•  http://creativecommons.org/licenses/by/2.0/deed.en

http://www.flickr.com/photos/3059349393/3368092622/

Page 13: Communityofpracticeblog e xcopworkshop2011

http://www.flickr.com/photos/escariao/4717165399/

Page 14: Communityofpracticeblog e xcopworkshop2011

Source: Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers

•  Available at http://www.flickr.com/photos/davegray/3990832580

Page 15: Communityofpracticeblog e xcopworkshop2011

Brand recognition Referrals &

Networking

Core values, goals, team

Learn, share, interaction

Page 16: Communityofpracticeblog e xcopworkshop2011

Core values, goals, team

Page 17: Communityofpracticeblog e xcopworkshop2011

http://blogs.extension.org/mastergardener/2010/02/27/extension-master-gardener-blog-policy/

Page 18: Communityofpracticeblog e xcopworkshop2011

http://blogs.extension.org/mastergardener/2010/04/07/why-are-we-blogging/

Page 19: Communityofpracticeblog e xcopworkshop2011

Brand recognition Referrals &

Networking

Core values, goals, team

Learn, share, interaction

Page 20: Communityofpracticeblog e xcopworkshop2011

Referrals & Networking

Core values, goals, team

Learn, share, interaction

Page 21: Communityofpracticeblog e xcopworkshop2011

Train state coordinators to use blog

Plan “What really happened”

National EMG Coordinators Conference

New state & county

coordinators listserve

Offer ‘coordinator discussions’

webconferences Blog training,

round 2 coordinators & some MGs

Social media team/listserve

Bloggers?

Page 22: Communityofpracticeblog e xcopworkshop2011

Social Comfort * People * Tools

*Subject Matter

Slide and concepts from Thomas Vanderwal http://www.flickr.com/photos/vanderwal/2379573773/

Page 23: Communityofpracticeblog e xcopworkshop2011
Page 24: Communityofpracticeblog e xcopworkshop2011

For Coordinators

Master Gardeners

Page 25: Communityofpracticeblog e xcopworkshop2011
Page 26: Communityofpracticeblog e xcopworkshop2011

Train state coordinators to use blog

Plan “What really happened”

Build Awareness System Wide

New state coordinators/

county coordinators

listserve

Offer ‘coordinator discussions’

webconferences Blog training

for ll

coordinators & some MGs

Social media team/listserve

Bloggers?

Page 27: Communityofpracticeblog e xcopworkshop2011
Page 28: Communityofpracticeblog e xcopworkshop2011
Page 29: Communityofpracticeblog e xcopworkshop2011

•  Passwords •  Signing up/registration •  Time – (trade off with offering value) •  Inclusive email lists •  Blogging knowledge •  Networking knowledge •  Permissions, buy-in

Page 30: Communityofpracticeblog e xcopworkshop2011

Brand recognition Referrals &

Networking

Core values, goals, team

Learn, share, interaction

Page 31: Communityofpracticeblog e xcopworkshop2011

Brand recognition Referrals &

Networking

Learn, share, interaction

Page 32: Communityofpracticeblog e xcopworkshop2011

Facebook Twitter

Blog

Email updates

Websites

Widgets & Links

Page 33: Communityofpracticeblog e xcopworkshop2011

http://www.extension.org/mastergardener http://blogs.extension.org/mastergardener

Page 34: Communityofpracticeblog e xcopworkshop2011

http://www.extension.org/mastergardener http://blogs.extension.org/mastergardener/

Page 35: Communityofpracticeblog e xcopworkshop2011
Page 36: Communityofpracticeblog e xcopworkshop2011

https://www.facebook.com/extensionmastergardener

Page 37: Communityofpracticeblog e xcopworkshop2011

Internet is a mass of niches

- Jeff Jarvis, What Would Google Do

Page 38: Communityofpracticeblog e xcopworkshop2011
Page 39: Communityofpracticeblog e xcopworkshop2011
Page 40: Communityofpracticeblog e xcopworkshop2011
Page 41: Communityofpracticeblog e xcopworkshop2011

Link badge to: • http://blogs.extension.org/mastergardener/ • http://www.extension.org/mastergardener

Badge inspiration courtesy of U Florida EMG Program

Page 42: Communityofpracticeblog e xcopworkshop2011
Page 43: Communityofpracticeblog e xcopworkshop2011

1.  Extension.org/about.extension.org (987/400) 2.  Iowa EMG (414) 3. MN EMG (311) 4.  Florida EMG (228) 5. Wisconsin EMG (225) 6.  Franklin County, PA EMG (214) 7.  Illinois Extension (132) 8.  North Alabama EMGs (115) 9.  North Carolina EMGs (92) 10. Texas EMGs (89) Source: Google Analytics

Page 44: Communityofpracticeblog e xcopworkshop2011

Statistics from April 1, 2010 – June 21, 2011 Source: Google Analytics

Page 45: Communityofpracticeblog e xcopworkshop2011

Statistics from April 1, 2010 – June 21, 2011 Source: Google Analytics

Page 46: Communityofpracticeblog e xcopworkshop2011
Page 47: Communityofpracticeblog e xcopworkshop2011

Tracking Success with Google Analytics and Bit.ly links

Low-cost online courses, modules Diagnostics links/decision aids organic gardening, sustainable gardening Factoids for niche groups Where to find an Ext. Master Gardener?

Page 48: Communityofpracticeblog e xcopworkshop2011
Page 49: Communityofpracticeblog e xcopworkshop2011
Page 50: Communityofpracticeblog e xcopworkshop2011
Page 51: Communityofpracticeblog e xcopworkshop2011
Page 52: Communityofpracticeblog e xcopworkshop2011

•  Blog – Make more personal – Engage more bloggers in blog track teams – Guest bloggers – More coordinating of posts -“How do you

get people to volunteer?” Ask them. •  Social media team - collaborative & small

group meeting –> Next

Page 53: Communityofpracticeblog e xcopworkshop2011

•  Posts on continuing ed with MGs and green industry a hit – Explore Webinar series – Partner module development

•  Curation – what applies to national, understanding as an EMG

•  See interest in Twitter chats •  Sponsorship potential: Opportunity for smaller,

but could be more fruitful and direct?

Page 54: Communityofpracticeblog e xcopworkshop2011

Brand recognition Referrals &

Networking

Core values, goals, team

Learn, share, interaction

Page 55: Communityofpracticeblog e xcopworkshop2011

1.  Define 2.  Define 3.  Define 4.  Define 5.  Road ahead: Discovery and engagement are linked

–  (What we will do in the future will be in response to core values, and how well we can engage the Extension Master Gardener community in the process, as they will be involved in discovering the road ahead.)

Page 56: Communityofpracticeblog e xcopworkshop2011

Listen, identify and then lower barrier for participation (Is it password sign-up issues, social comfort/adoption

barriers, other collaborative barriers?)

People participate out of passion, interest, need for their own learning

(Help them envision how this could happen)

Foster core community development (Communicate vision/ goals to core then work closely

(phone calls, small group meetings) and help them shape and communicate them to others)

Page 57: Communityofpracticeblog e xcopworkshop2011

Create simple ways to sustain relationships w/non-core members (listserves, webinar updates for potential

contributors)

Develop ‘trust’/credibility (So others will want to continue to be involved)

Page 58: Communityofpracticeblog e xcopworkshop2011

http://blogs.extension.org/mastergardener/ https://www.facebook.com/

extensionmastergardener @eXEMG