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© 2008 McGraw-Hill Higher Education. All rights reserved.
Dr. Charles M. Ware, D.H.Ed., CHES
Classroom Management in Higher Education
1
© 2008 McGraw-Hill Higher Education. All rights reserved.
Learning Goals1. Explain why classroom management is both
challenging and necessary.
2. Describe the positive design of the classroom’s physical environment.
3. Discuss how to create a positive classroom environment.
4. Identify some good approaches to communication for both learners and facilitators.
5. Formulate some effective approaches that facilitators can use to deal with problem behaviors.
© 2008 McGraw-Hill Higher Education. All rights reserved.
Managing the ClassroomWhy Classrooms
Need to Be Managed
Effectively
Management Issuesin Higher Education
Classrooms
Management Issuesin Higher Education
Classrooms
ManagementGoals andStrategies
The Crowded,Complex, and
Potentially Chaotic Classroom
The Crowded,Complex, and
Potentially Chaotic Classroom
Emphasizing Instruction and
Positive Classroom
Environment
Emphasizing Instruction and
Positive Classroom
EnvironmentGetting Off tothe Right Start
© 2008 McGraw-Hill Higher Education. All rights reserved.
Things happen quickly
Classrooms have histories
Events are often unpredictable
Classrooms are multidimensional
Activities occur simultaneously
There is little privacy
Classrooms Can Be Crowded, Complex, and Potentially Chaotic
© 2008 McGraw-Hill Higher Education. All rights reserved.
Getting Off to the Right Start
Establish behavioral expectations and address learner uncertainties
Ensure learners experience success Be available and visible Be in charge
© 2008 McGraw-Hill Higher Education. All rights reserved.
Management Goals and Strategies
Help learners spend more time on learning and less time on non-goal-directed behavior
Prevent learners from developing problems
© 2008 McGraw-Hill Higher Education. All rights reserved.
Managing the Classroom
Designing thePhysical
Environment of the Classroom
Principles of Classroom
Arrangement
Arrangement Style
© 2008 McGraw-Hill Higher Education. All rights reserved.
Basic Principles of Classroom Arrangement
Reduce congestion in high-traffic areas Make sure that facilitators can easily
see all learners Make often-used teaching materials
and learner supplies easily accessible Make sure that learners can easily
observe whole-class presentations
© 2008 McGraw-Hill Higher Education. All rights reserved.
Classroom Arrangement Styles
Auditorium style Face-to-face style Off-set style Seminar style Cluster style
© 2008 McGraw-Hill Higher Education. All rights reserved.
The Action Zone
“Action Zone” Learners in these
seats are more likelyto interact with the
teacher, ask questions, and
initiate discussion.
© 2008 McGraw-Hill Higher Education. All rights reserved.
An Example of an Effective Elementary School Classroom Arrangement
© 2008 McGraw-Hill Higher Education. All rights reserved.
An Example of an Effective Secondary School Classroom Arrangement
© 2008 McGraw-Hill Higher Education. All rights reserved.
Managing the Classroom
Getting Learnersto Cooperate
Creating a Positive
Environment for Learning
Creating, Teaching, andMaintaining
Rulesand Procedures
General Strategies
© 2008 McGraw-Hill Higher Education. All rights reserved.
Effective classroom managers…
Show how they are “with it” Cope effectively with
overlapping situations Maintain smoothness and
continuity in lessons Encourage learners in a
variety of challenging activities
© 2008 McGraw-Hill Higher Education. All rights reserved.
Facilitator Management Styles
Authoritative: Encourages learners to be independent thinkers, but provides monitoring and verbal give-and- take
Authoritarian: Restrictive and punitive with the focus mainly on keeping order rather than learning
Permissive: Learners have autonomy but little support for learning skills or managing behavior
© 2008 McGraw-Hill Higher Education. All rights reserved.
Creating, Teaching, and Maintaining Rules and Procedures
CLASSRULES
SHOULD BE
Reasonable and necessary
Clear and comprehensible
Consistent withinstructional and learning goals
Consistent with school rules
© 2008 McGraw-Hill Higher Education. All rights reserved.
Getting Learners to Cooperate
COOPERATION
Developpositive
learner/facilitator relationships
Reward appropriate
behavior
Share classroom
responsibilities
© 2008 McGraw-Hill Higher Education. All rights reserved.
Managing the Classroom
Listening Skills
Being a Good Communicator
Speaking Skills
Nonverbal Communications
© 2008 McGraw-Hill Higher Education. All rights reserved.
Being a Good Communicator
SPEAKING SKILLS
Assertive people express their feelings, ask for what they want, and act in their own best interest.
“You” messages are undesirableAggressive messages are often hostileManipulation makes others feel guiltyPassive people don’t express their feelings
© 2008 McGraw-Hill Higher Education. All rights reserved.
Being a Good Listener
Active Listening• Pay careful attention to the person
who is talking• Paraphrase• Synthesize themes and patterns• Give feedback in a competent
manner
© 2008 McGraw-Hill Higher Education. All rights reserved.
Being a Great Communicator
NONVERBAL COMMUNICATION
FACIAL EXPRESSIONS
TOUCH
SILENCE
SPACE
© 2008 McGraw-Hill Higher Education. All rights reserved.
Managing the Classroom
Dealing with Aggression
Dealing with Problem Behavior
ManagementStrategies
Classroom- andSchool-Based
Programs
© 2008 McGraw-Hill Higher Education. All rights reserved.
Management Strategies
Minor Interventions
• Use nonverbal cues• Keep activity moving• Provide needed instruction• Move closer to students• Redirect the behavior• Be direct and assertive• Give student a choice
Moderate Interventions
• Withhold privileges or desired activities
• Isolate or remove students
• Impose a penalty or detention
© 2008 McGraw-Hill Higher Education. All rights reserved.
Fighting: Emphasize inappropriateness, perspective-taking, and cooperation.
Bullying: Develop a school climate characterized by high standards, parent involvement, and effective discipline.
Defiance: Diffuse privately and avoid power struggles.
Dealing with Aggression
© 2008 McGraw-Hill Higher Education. All rights reserved.
Classroom- and School-Based Programs
Improving Social Awareness-Social Problem Solving Project
Social Competence Program for non-traditional learners
Three Cs of School and Classroom Management Cooperative community Constructive conflict resolution Civic values
Classroom Organization and Management Program
Skills for Life
LAST RESORT: Good Behavior Game
© 2008 McGraw-Hill Higher Education. All rights reserved.
Reflection & ObservationReflection: What various strategies have you used
to manage your classrooms?
How have these strategies affected the learning environment?
Observation: What various strategies do other
facilitators use to manage their classrooms and students?
How do the facilitators’ management strategies differ? Be specific.