The Perfect Certification “Model”Rethinking Our Approach to Adult Learning

ACADEMICACADEMIC and/or

TRADE SKILLS DEVELOPMENT

EMPLOYABILITYSKILLS

CERTIFICATION

ON-THE JOBAPPLICATION

TRAINING

PURPOSE:• To develop interpersonal behaviors that are needed  to interact with fellow co‐workers and customers

• Emphasis on Diversity and Inclusion behaviors, so that students will learn and understand

SPONSORING ENTITY:

• Company/Business from an Emerging Industry 

COURSES:

• Trade Development from Emerging Industries

so that students will learn and understand how to function in a “respectful working environment”

COURSES:

• Employee Relations(Delivering Exceptional Service to  Internal Customers) 

+  Communicating with Co‐Workers+  Working in Teams

COURSES:

• Hand‐on experience on‐site 

POTENTIAL JOBS:

• Health‐care/medical applications 

• Medical Specialty/Technical Skills 

• Emerging Technology Skills

• Basic Mathematics

• Reading

• English as a Second Language o g ea s

+  Responsiveness  to managers and co‐workers+  Dealing with Difficult Co‐Workers +  Respecting One Another (Diversity and Inclusion)

• Managing Your Behaviors+  Sexual Harassment (Harassment)+  Workplace Violence & Emotions+  Accountability & Responsibilities(attendance/punctuality)

/ pp(Hospitals)

• “Green” jobs

• Construction/Building projects

• Computers/Technology

• Others?

• Computer Skills   

• Construction Skills

• Plumbing

• Heating/Air Conditioning

• Carpentry

• Electrical (attendance/punctuality)+  Conflict Resolution+  Communication Skills/Behaviors

• Dealing with and overcoming “Generational” issues

• Customer Service (Delivering Exceptional Service to External Customers)

+   Basic Behaviors and Attitudes+   Standards and Expectations+ Handling Customer Objections

• Electrical

• Roofing

• Others?

+   Handling Customer Objections+   Dealing with Difficult Customers

• Job Application Preparation+  Resume Writing+  Interviewing Skills, Tips & Techniques+  Job Search Strategies+  Networking Skills