Career in tourism

Theory of Tourism : CAREER OPPORTUNITIES

DESINGED BY,MR. SUNIL KUMAR,LECTURER

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Learning Objectives

Learn about the careers available.

Evaluate future job opportunities in the tourism field.

Discover which careers might match your

interests and abilities.

Know additional sources of information on careers.

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Introduction

Every student eventually must leave the college or university campus to a career-oriented job .

This is a difficult decision-making time.

You are marketing a product (Yourself)

You will have to do a good job of communicating to convince a prospective employer that you have the

abilities needed, that you will be an asset to the organization .

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Job Forecasts:

The World Travel and Tourism Council (WTTC) estimates that over 221.5 million

people worldwide .

Tourism contributes to gross domestic product (GDP), capital, employment,

foreign exchange, and export earnings.

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Job Requirement:

Are you suited to work in the tourism field ?

Do you like work that provides leadership ?

Would you be truly concerned for comfort, needs, and well-being even if the customer

might be rude?

You must also ask if you have the physical stamina required for the jobs available?.. Is It

difficult to work long hours on your feet.

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Job Requirement (Continued)

To enhance your chances of getting a job and deciding if several types of tourist-related organizations .

Watch the activities .Talk to managers, supervisors, and employees .Try to obtain an internship.

Work experience means a great deal .

Once you have had that, these skills can be utilized in a wide variety of tourism enterprises in any number of

locations.

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Career Possibilities:

Tourism today is one of the world's largest industries .

It is made up of many segments, The principal ones being

Transportation AccommodationsFood serviceShopping Travel arrangementsActivities for tourists, such as history, culture, adventure,

sports, recreation, entertainment, and other similar activities .

The businesses that provide these service require knowledgeable business managers .

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Career Possibilities (Continued)

Familiarity with tourism, recreation, business, and leisure equips one to pursue a career in a

number of tourism-related fields .

Tourism skills are critically needed, and there are many opportunities available in a multitude

of fields .

Because tourism is diverse and complex, each sector has many job opportunities and career

paths.

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Airlines:

The airlines are a major travel industry employer.

Offering a host of jobs at many levels, ranging from entry level to top management, including:

Reservation agents ,Flight attendants,Pilots ,Flight engineers ,Aircraft mechanics,Maintenance staff,Baggage handler ,

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Airlines: (Continued)

Airline food service jobsSales representatives, sales jobsComputer specialistsTraining staffOffice jobsclerical positionsTicket agentsResearch jobs

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Bus Companies:

Bus companies require:Management personnel Ticket agents Sales representativesTour representatives Hostesses ,Information clerksClerical positions Bus driversPersonnel people Training employees .

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Cruise Companies

The cruise industry is the fastest-growing segment of the tourism industry today .

Job opportunities include those for:Sales representativesClerical workersMarket researchers ,Recreation directors

Because of its similarity in operations, the cruise industry has many of the same jobs as the lodging

industry.

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Railroads

Railroads hire:Managers ,Passenger service representativesTraffic analystsMarketing managers ,Sales representatives ,Reservations clerksInformation specialistsConductors EngineersCoach and lounge car attendants, and station

agents .

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Rental Car Companies

With increased pleasure air travel and the growth of fly/drive programs, rental car companies are becoming an ever more important segment of the travel industry .

This sector of tourism employs:Reservation agentsRental sales agentsClerks of various kindsService agentsMechanicsDistrict and regional managers.

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Hotels, Motels, and Resorts

The range of jobs in hotels and motels is extremely broad .

The following list is RepresentativeRegional managerGeneral managerResident managerComptrollerAccountantsManagement trainees

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Hotels, Motels, and Resorts (Continued)

Director of salesDirector of convention salesDirector of personnelDirector of researchMail clerksRoom clerksReservation clerksFront-office manager

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Superintendent of serviceBellhopsLobby portersDoormen MaidsChefsCooksKitchen helpers

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Storeroom employeesDishwashersWaitersBartenders Apprentice waitersHeating and air-conditioning personnelMaintenance workers

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ElectriciansPlumbers CarpentersPainter Laundry workers.

Resorts tend to have the same jobs as those mentioned for hotels and motels

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Resorts tend to have the same jobs as those mentioned for hotels and motels.

larger resorts will have greater job opportunities and require more

assistants in all areas .

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Resorts also have a number of additional job opportunities in the areas of:

Social eventsEntertainment and recreation, such as for

tennis and golf pros. At ski resorts there will be ski instructors, members of a safety

patrol, and so on .

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Travel Agencies

Travel agencies range from very small to very large businesses .

The smaller businesses are very much like any other small business .

Very few people carry out all the business operations, and jobs include :

SecretarialTravel counsellingManagerial activities

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Travel Agencies (Continued)

In large offices, job opportunities are more varied and include:

Branch managerCommercial account specialistsDomestic travel counsellors ,International travel counsellorResearch directors ,Advertising managersTrainee group sales consultants AccountantsFile clerks

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CAREERS FOR HOTEL MANAGEMENT STUDENTS

Sales personnelTour plannersTour guidesReservationistsGroup coordinatorsTraineesOperations employees ,Administrative assistantsAdvertising specialistsComputer specialists

DESINGED BY,MR.P.SURESH,

LECTURER

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Tour Companies:

Tour companies offer employment opportunities in such positions as

Tour manager or escort ,Tour coordinatorTour plannerPublicistReservations specialistAccountantSales representative

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Tour Companies: (Continued)

Group tour specialistIncentive tour coordinatorCosting specialistHotel coordinatorOffice supervisor, and managerial positions

Often, a graduate will begin employment as a management trainee, working in all the departments of the company before a

permanent assignment is made .

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Food Service

Many job opportunities are available in the rapidly growing food service industry, such as:

HeadwaitersCaptainsWaiters and waitressesBus personsChefsCooksBar tendersRestaurant managersAssistant managersPersonnel directorsDieticians

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Food Service (Continued)

Menu plannersCashiersFood service supervisorsPurchasing agentsButchersBeverage workersHostessesKitchen helpersDishwashers.

Highly trained managers having a strong background in this sector are required to oversee the development

and performance of large restaurant chains .

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Tourism Education:

As global tourism continues to grow, the need for training and education grows .

In recent years many colleges and universities have added travel and tourism programs, existing programs

have expanded

There are job opportunities for:AdministratorsTeachersProfessorsResearchers,Support staff.

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Tourism Research

Tourism research consists of the collection and analysis of data from both primary and

secondary sources .

The tourism researcher plans market studies, consumer surveys, and the implementation of

research projects .

Research jobs are available in national tourism offices, state/provincial travel offices, and so

on.

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Travel Communications

A number of opportunities are available in travel writing for editors, staff writers, and freelance writers .

Most major travel firms need public relations:People who write and editDisseminate informationDevelop communication vehiclesObtain publicity Arrange special eventsDo public speaking, plan public relations campaigns, and so on.

A travel photographer could find employment in either public relations or travel writing.

Television is a medium with increasing opportunities .

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Recreation and Leisure

Jobs in recreation and leisure are enormous. Activity director

Aquatics specialistski in structorPark rangerNaturalistMuseum guideHandicapped-program plannerForesterCamping directorConcert promoterLifeguards

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Recreation and Leisure (Continued)

Tennis and golf instructorsCoaches for various athletic teams,Drama directors .

Many recreation workers teach handicrafts.

Resorts, parks, and recreation departments youth groups, to serve as camp counsellors, or to teach such

skills as boating and sailing .

Management, supervisory, and administrative positions are also available

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Attractions

Attractions such as amusement parks and theme parks are a major source of

tourism employment .

Large organizations (Disney World, Disneyland, Six

Flags, Europa-Park, Tivoli Gardens, and Sea World) provide job opportunities ranging from top management jobs to clerical and

maintenance jobs .

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Festivals and Events

Festivals and events are one of the fastest-growing segments of the tourism industry.

Event management is emerging as a field, is

becoming more professional, and is providing a new source of job opportunities .

Events are creating offices and moving them to year-round operation .

A study of the International Special Events Society showed that event managers earned between $25,000

and $75,000 per year and that the majority held baccalaureate degrees .

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Sports Tourism

Sports are popular throughout the world, with many sports teams and enterprises

becoming big businesses .

Offering job opportunities in the management and marketing areas.

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Tourist Offices and Information Centers:

Numerous jobs are available in tourist offices and information centers .

Many chambers of commerce function as information centers and hire employees to provide this information .

Many states operate welcome centers .

Job titles found in state tourism offices are: DirectorAssistant directorDeputy directorTravel representativeEconomic development specialistAssistant director for travel promotion

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Tourist Offices and Information Centers: (Continued)

Public information officerAssistant director for public relationsMarketing coordinatorCommunications specialistTravel editorMedia liaison, media specialist ,PhotographerAdministrative assistantInformation specialist

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Tourist Offices and Information Centers: (Continued)

Media coordinatorManager of travel literatureWriterChief of news and informationMarketing coordinator, market analyst ,Research analyst ,Economist, reference coordinatorSecretaryPackage tour coordinatorInformation clerk

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Convention and Visitors Bureaus: (Destination

Management Organizations)

As more and more cities enter the convention and visitor industry, employment opportunities in this segment grow .

Many cities are devoting public funds to build convention centers to compete in this growing market .

Convention and visitors bureaus require:managersAssistant managersResearch director Information specialistsMarketing managersPublic relations staffSales personnelSecretaries, and clerks.

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Meeting Planners

A growing profession is meeting planning .

Many associations and corporations are hiring people whose job responsibilities

are to arrange, plan, and conduct meetings .

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Gaming

One of the fastest-growing sectors is gaming. Today ,In states where gambling is allowed or a gaming

proposal

From riverboats to Indian reservations to land-based casinos, new destinations are being created .

Casinos provide job opportunities ranging from managers to marketers to mechanics to clerical and

maintenance jobs .

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Other Opportunities

A fairly comprehensive list of career opportunities has been presented .

Others that do not fit the general categories listed are:

Club managementEntertainment managementCorporate travel departmentsHotel representative companiesIn-flight and trade magazines, and trade and

professional associations

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Career Paths in Tourism

Because the tourism industry is so large and so diverse, it offers broad range of challenging positions.

People can pursue a variety of reasonably well defined alternative route

Through the educational system Through the industry itself.

Based on the training and experience gained, combined with high-quality performance, a person

can pursue a career path starting at different levels ,

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Career Paths in Tourism (Continued)

Positions that will appeal to different people will vary (differ) according to their particular educational

background and their occupational skills .

The chosen career path will also reflect a person's values and interests .

Example: frontline staff (entry level and operations) must like dealing

with people and has a strong interest in providing them with high-quality service.

Supervisors, managers, and entrepreneurs must have additional values and interests that enable them to face the challenges of change as they attempt to meet the needs of a

demanding and ever-shifting marketplace .

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Internships

One of the best ways to get the job you want is to have internship.

Most internship programs are designed to provide students the opportunity to:

)1 (Acquire valuable, hands-on experience to supplement their academic learning

)2 (Learn potential practical skills)3 (Develop professionalism)4 (Interact with segments of the local business community )5 (Develop a further understanding of their chosen field .

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Other Sources of Career Information

Most of the career opportunities available in the travel field have been listed .

This overview will provide you with a guide and point out that these industries are so large that they are worthy of much further study by

themselves .

In considering career opportunities, it is important to gather information before you

invest a great deal of time looking for a job .

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Summary

A career in tourism offers many exciting and challenging employment opportunities .

Tourism is the largest industry in the world today .

In the United States and throughout the rest of the world the travel industry is expected to be a growth

industry .

The labour-intensive tourism industry has a need for motivated people of all ages and backgrounds .

Thank You