Open Doors with Closed Captioning

Created by: Andria Belisle, Coordinator of Disability ServicesKari Frisch, Communication Instructor and

Online Instruction & Technology

Committee ChairPamela Nelson, Online Learning System

Site Admin.

• In this presentation we’ll discuss – Our Background– Our Plan– Our Process– Examples– Obstacles and observations

Campus Culture• Process began in spring of 2014• Students requesting services (3 Deaf students

and 8 Hard of Hearing students at the time)• Demands to “do it” but no clear path on how

to get it done• Finger-pointing for whose responsibility it was

Three Simultaneous Fronts Came Together

• Faculty• Disability Services• Tech Support

WE WORKED OUT THE PLAN…TOGETHER

***THIS WAS THE MOST IMPORTANT FACTOR TO OUR SUCCESS

Our PlanStarted with the 5 w’s• WHO – computer-savy workstudy• WHAT – created a formalized process• WHERE –online learning/disability services• WHEN – incremental phases• WHY – to meet needs in an efficient, collaborative

manner

Our ProcessProactive planning before implementation

• Established hierarchy of need• Decided on video/software logistics• How we were going to promote the initiative

Priority was based on a hierarchy of need:

• Semester it was going to be used• Whether or not a known Deaf or Hard-of-Hearing

student was registered for the class• Whether the video was required, recommended,

or supplemental• Copyright-owned internally and/or permission

granted

Management Logistics:

• Faculty submit request via Dynamic Form triggering notification

• Submission is given a priority status and entered into workflow log

• Time and completion is recorded on the log• Notify faculty when captioning is completed

Technical Logistics:• The videos were created as mp4 using

“MovieCaptioner” software• Created a “CLC Closed Captioned” YouTube channel• By default, the closed captioned video was uploaded

to YouTube• Privacy setting was determined per submission form

YouTube Benefits• Saves on CLC bandwidth • Easy to track demographics for all CLC closed captioned videos as they are under

one channel• Closed captioning on YouTube works easily with corresponding Google

translation program that currently works with over 300 languages ( Google Languages)

• Helps staff help you find it if lost (Tags)• Open Source (if you chose) helps others

https://support.google.com/translate/toolkit/answer/147837?hl=en

Promoting new process to campus

• Promoted through Online Instruction and Technology Committee

• Discussed in Disability Advisory Council (made up of admins, Deans/Directors, Faculty and staff)

• Mass email to faculty and staff• Duty Day presentations• Importance of not using the “SCARE TACTIC”(Law&UDL)

Examples• Closed captioning request form https://dynamicforms.ngwebsolutions.com/ShowForm.aspx?RequestedDynamicFormTemplate=dec39fef-658c-49b2-bda2-a266160078ff

• Video Tutorial of Movie Captioner Softwarehttps://www.youtube.com/watch?v=1zXLT04Ws64

• Step-by-Step Instructions Documenthttp://showingreality.blogspot.com/2014/08/step-by-step-instructions-for-clc.html

• Completed Instructor Submissionhttps://www.youtube.com/watch?v=F2_u8x58wKw&feature=youtu.be

Obstacles and Observations

• Some trial and error involved• Takes the right workstudy• More videos than we have workstudy hours to complete• Where to house them• Unable to fulfill last-minute requests• Open to outsourcing but haven’t needed to go that route

• Frequent evaluation – Form was modified– Queue was modified as student schedules changed– Additional workstudy added when queue length was so large

• To date, about 200+ videos have been closed captioned – Utilize YouTube and Movie Captioner (Single user

$99.95-inquire for educational use discount)• More are in the queue waiting to be closed-

captioned• We’ve hired a second worker throughout the past

year when needs/requests increase

Thank you for attending!

Do you have any other questions we didn’t answer on closed captioning and the CLC process?