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The Collaborative Hosting of Moodle Dec 1, 2011 Presented by: Curtis Fornadley, PMP CCLE Coordinator

C. Fornadley UCLA Collab Hosting of Moodle-v2

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  • 1. The Collaborative Hosting of Moodle Dec 1, 2011 Presented by: Curtis Fornadley, PMP CCLE Coordinator
  • 2. The Collaborative Hosting of Moodle Topics The organizational structure that helped UCLA evolve from having ~25 LMS systems on campus to under 5 How CCLE goes about the planning and decision making process Cost, benefits and lessons learned in making the collaborative host of a large system work.
  • 3. Decentralized IT Academic Many Autonomous Departments Primary clients: faculty and researchers No Central Funding Administrative Business and Student Applications; ex. payroll Campus Communication Technology Obvious Synergies Email Course Management Systems
  • 4. CMS on Campus circa 2002
  • 5. What is CCLE? Common Collaboration and Learning Environment Common System for the Campus (Moodle v1.9.8) Supports: Instruction, Collaboration and Research Users: Faculty, Students and Staff. First successful, large scale, project that pulls together many different campus departments to host a single service.
  • 6. Growth of CCLE 2500 2000 FallTotal Winter 1500Course SpringSites 1000 Summer 500 0 2006-2007 2007-2008 2008-2009 2009-2010 2010-2011 Logins per Day Total Users Spring 2011 7,113 23,854 Spring 2010 4,178 19,362
  • 7. Defining CCLE Guiding Principals: School/division staff and support are the foundation for the CCLE Encourage broad adoption through opt-in participation Planning and Governance should be open and participatory Academic priorities and faculty/student experience drive decisions Support creativity and innovation Allow for more than one Moodle installation in the plan
  • 8. Defining CCLEPossible Organizational Structure: Common Software, Central Coordination, No Coordination Less Autonomy/Flexibility Decision: Less Coordination, More Autonomy/Flexibility One shared campus-wide system Some unit-only installations Establish an administrative home for the CCLE
  • 9. Shared Governance ModelOversight Academic Leadership, Deans, CIOsGovernance Standards and Practices Faculty Group Student Group GroupOperations Autonomous Department Common Interest System CCLE Home Group (CIG) Autonomous Department System Shared Campus Operations CCLE Subgroups Autonomous Department System
  • 10. Shared Governance Model Oversight Academic Leadership, Deans, CIOs CCLE Home CCLE Coordinator (hired Sept. 2008) Governance Developer Lead Standards and Practices Faculty Group Support Coordinator Student Group Group System Administrator Shared System Operations Autonomous Department Common Interest Opt-in units can System CCLE Home Group (CIG) run their own Autonomous Department System server Shared Campus Operations CCLE Subgroups Autonomous Department SystemCommon Code base in SVN Local support is at the unit level
  • 11. How it Works: Communication Standards & Practices Group (S&PG) Monthly meetings, email Determine guidelines, policy and approves spending When necessary decision by vote Common Interest Group (CIG) Weekly meetings, email Balance day-to-day issues with mid-long term planning CCLE Subgroups Weekly meetings, email, Jira Developers - Crucible, Jabber Functionality User Support System Operations CCLE Home: Organize, Facilitate, Coordinate, Mediate, Moderate, Execute
  • 12. Requirements Gathering CIG and SPG F&F MatrixFaculty Survey Student Survey Faculty Advisory Group Student Advisory Group CCLE F&F Matrix CCLE Projects
  • 13. Prioritizing Feature Requests Features and Functionality Matrix (H, M, L) Feature Types: System Operations CCLE Archival User Interface Functionality Improv. Integration with Campus Systems Other CCLE sites Staffing Resources Admin/Support Tools Mobile Copyright Documentation Merge Code to Moodle .org Contribute to Moodle .org Governance Other Value Technical Difficulty
  • 14. CMS on Campus circa 2002
  • 15. CMS on Campus 2011 Arts and Architecture - CCLE Anderson CCLE (2012) Public Affairs - CCLE Statistics - CCLE Social Sciences - CCLE Engineering CCLE (2013) Humanities - CCLEMathematics CCLE (2012) GSEIS - CCLEPhysical Sciences - CCLE Life Sciences CCLE Nursing - CCLE Public Health - CCLE
  • 16. Challenges and Insights Building Trust: communication and transparency Getting commitments and contributions from staff Difficulty building a community of Moodle developers Balancing individual needs in a shared environment Fairness is Relative Differing Perspectives and Priorities Compromise is Constant Managing entropy Funding challenges common good
  • 17. Challenges and Insights Collaboration has a Cost: Many meetings essential for communication Compromise, but power in numbers Projects take longer CCLE governance mirrors government Few vocal people drive direction Some choose to not get involved Free ridership Having a priority setting and decision making process is essential
  • 18. The Collaborative Hosting of MoodleQuestions Curtis Fornadley, PMP CCLE Coordinator [email protected]