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Learn about the newest capabilities in Blackboard Connect 5 released in summer 2011. Hear from our SVP of client care and clients eager to upgrade.
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Easy Does It: Introducing Blackboard Connect 5
Mario JoySVP Client Care Blackboard Connect
Tim HensleyFloyd County Board of Education, GA
Diane Turner and Karen SaundersFederal Way Public Schools, WA
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What Have we Been up to?
20112009-2010
Integrated AlertNow and
txttools
Strengthenedmessaging architecture
Delivered 1B+ messages
Developed new features
• FB/Twitter
integration• HTML emails
• Email attachments
• Weather Alerts• Language
Translations
Set new record: 19M+ messages in a single day
Launched new applications
Connect for Teachers
Connect Integration Toolkit
for Learn
2009545M voice calls
153M emails4M SMS
2010639M voice calls
191M emails8M SMS
Connect 5.0
Connect 5.2
Connect 5.1
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What IS Connect 5?
• A significant upgrade for Connect and AlertNow clients
• A proven and flexible messaging infrastructure
• New online environments for organization leaders and the audiences they serve
• Dozens of enhancements designed to make communications more effective and parents, students and staff more responsive
Proven Capacity to Deliver
Same Connect Capacity and Flexibility
Connecting Leadership and Communities
• 4.4 million voice messages per hour• 3 million emails per hour• 2 million text messages per hour
Proven Capacity to Deliver
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Who Has Been Talking to Us…
“Maintaining contact info is a huge burden on our schools. A parent portal would be a HUGE benefit.”
“I want parents to have the ability to set a time to receive outreach messages and attendance calls.”
“I need my administrators to be able to manage complex access levels and sites.”
“I think a smartphone app would be a perfect addition to your program”
K-12 client in Arizona
K-12 client in Kentucky
K-12 client in Wyoming
K-12 client in Massachusetts
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InterfaceSimpler, more intuitive interface. Enhances ease-of-use and decreases training.
TemplatesStreamlined message workflow and pre-set scenario templates
Access PortalPortal to help you deliver a more customized user experience
Geo-mappingMessage targeting with enhanced geo-mapping and subscriptions
ReportingReal-time reports provide better visibility into message delivery
iPhone AppiPhone® app allows you to send messages from anywhere
What’s New in Connect 5?
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Let’s Take a Walk Through Connect 5
A Georgia Charter System
Improving Communication Through Mass Notification
Systems
Tim Hensley
Assistant to the Superintendent
Floyd County Schools
A Georgia Charter System
Overview
About Floyd County Schools
Communications Strategies
Accomplishments with Mass Notification
Anticipated Improvements with Connect 5
Questions
A Georgia Charter System
Our Mission “Floyd County Schools will
provide a quality education for
a quality life.”
A Georgia Charter System
About US
10,000 Students
1,800 Employees
11 Elementary Schools, 4 Middle, 4 High Schools
Located in Northwest Georgia
57% Free/Reduced Lunch
A Georgia Charter System
Communication Strategy
Our goal is to build a strong relationship bond between our school system and the many publics in the community by using proven, two-way communications strategies to inform them about the system and listen to the hopes and dreams they have for our schools, children and the community.
A Georgia Charter SystemHow we use Mass Notification
Used Mass Notification since 1991
Emergency Notification
General School Announcements
Attendance
Past Due Lunch Accounts
Surveys
Elections for middle and high schools
A Georgia Charter System
Connect 5 Enhancements
Best of both worlds (Connect Ed and AlertNow)
Again utilize system for past due lunch notices
Social Media connectivity
iPhone app
Ease of use
Easy transition of the Parent Portal
Increasing Parental Involvement to Improve Student Achievement
Diane Turner - Chief Communications Officer
Karen Saunders - Community Relations
District Information Located outside Seattle, WA
District Size = 37 Schools
Student Enrollment = 22,271
Staff = 2,693
54% Free and Reduced Lunch
Diverse Population
Hispanic-Latino
Korean
Ukrainian - Russian
Mission - Academic Achievement for ALL Students
What is Necessary for Student Success? Maintaining Good Grades
Parental Involvement
Parent/Guardian/Teacher Communication
Good Attendance
Reducing Language Barriers
What We Communicate
Accurate/timely information in native languages
Emergency, school closure and safety messages
Grade Threshold Calls - Students not meeting standards
Attendance and outreach messages
District information
Grade Threshold Program
G rades O nline C alls School
Parent/G uardian
B lackboard C onnect
Technology
G rade B ook
District Improvements
Increased efficiencies throughout district
Communication w/ non-English speaking families
Expanded ability to contact and engage parents
Improved student achievement – grade threshold
Federal Way and Connect 5
We’re excited for more!
Automatic translations
Will not have to create multiple messages
Parent Portal
Easier interface with one main window
Excited about the iPhone app.
Federal Way and Connect 5
Blackboard Connect 5 will…
Decrease number of calls from parents to remove #s
Record single multi-language messages in emergencies
Reduce the number of calls made
Give message options to parents (i.e. email, text
message, voice)
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Q&A
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Thank you for attending!
Contact Info for Federal WayDiane Turner – [email protected] Karen Saunders – [email protected]
Contact Info for Floyd BOETim Hensley - [email protected]
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Please contact us to upgrade to Connect 5: (888) 599-2720
Not a part of the Bb Family? Join Today:(800) 424-9299