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Being there BEFORE the Sale. Greg Cangialosi

Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

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Page 1: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Being there BEFORE the Sale.

Greg Cangialosi

Page 2: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

  Our story…

Our approach….

Page 3: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

 

Page 4: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Found our internal champion(s)

Page 5: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Turned Marketing into a Publishing organization

Page 6: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Turned Marketing into a Publishing organization

Page 7: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Work from an editorial calendar.

Page 8: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Use [enter tool here] as distribution & conversation channel.

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Monitor & listen to the conversation

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Use social networks to engage & connect.

Page 11: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Use social networks to engage & connect.

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Use social networks to engage & connect.

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Send frequent email communications.

Page 14: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Experiment, evaluate, adapt.

Page 15: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

So, is it working?

Page 16: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

424,351 inbound links.

(and growing…)

Page 17: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Social = 22%Social = 22%

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Social CRM…The Next Level

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…before the sale is marketing.

…at the sale is sales.

…after the sale is service.

BE THERE….

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Page 21: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

• Social Demographics - Segment users based on social network gender and age information.

• Social Users - Connect with subscribers on popular social networks, including Facebook, Twitter, and LinkedIn to establish a social media strategy quickly.

• Social Influencers - Target popular subscribers with a high number of connections/friends/followers to rapidly build influence.

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Page 23: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Some takeaways...

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Sales is a by-product

of participation

Page 25: Being There Before The Sale - Social Fresh Charlotte 2010 - Greg Cangialosi

Avoid the “Kumbaya Effect”

  

 

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Social is SERIOUS business.

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Brands need personality

(people work with people)

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It’s about TRUST &

REAL Relationships

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Can your brand be social?

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The show goes on...

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Thank You!

Q&A  Greg Cangialosi Connect:

410.230.0061 [email protected]  www.blueskyfactory.com www.thetrendjunkie.com  @gregcangialosi @blueskyfactory