FINAL PRESENTATIONBY:PALLAV DHOBLEY 09005012ADITYA GUPTA 09005017ASHISH YADAV 09005018

AN INFORMATION SYSTEM FOR

TUM-TUMS

OUTLINE OF PRESENTATION User studies Design Ideation Prototype Usability evaluation Refinements

USER STUDIES

PERSONAS From the user-studies conducted, we

have drawn the 5 main personas. Majority of the users belong to either one of these categories : IIT Student IIT Staff (Mainly Hill-Side)Elderly PersonSchool KidNewcomer to the campus

IIT STUDENT

Needs a tum-tum mainly just before 8.30am, 9.30am and 2pm

i) From H13 to H5, tum-tum has space

ii) Doesn’t halt near H4 to H1 if full

Can easily use SMS/Internet i.e. “Tech-literate”

Needs to knowi) Routeii) ETAiii) Is the tum-

tum full ?

IIT STAFF

Needs tum-tum to reach office around 9.30am

Can afford waiting 5-10 mins for tum-tum

Can use SMS/Internet i.e. “Tech-literate”

Needs to knowi) Routeii) ETAiii) Is the tum-

tum full ?

ELDERLY PERSON

No fixed time;generally evening

Can wait for tum-tum

Generally, is“tech-illiterate”

Needs a simple way to knowi) Tum-tum routeii) Arrival time

SCHOOL KIDFixed time in morning (between 7-9am)

Strict timings, can’t wait much

Can’t use SMS/Internet

Needs a simple way to knowi) Tum-tum routeii) Arrival time

NEWCOMER

Can come anytime during the day

Can easily wait for tum-tum

May or may-not be tech-literate

Needs an intuitive way to figure outi) Campus

mapii) Existence of

systemiii) Stops &

Routesiv) Timingsv) Tickets

DESIGN IDEATION

VIEWS OF USERS Student:

Generally uses SMS or web on his/her phone

Thinks that an SMS or Web app is a good idea

Residents:Do not use SMS or web on there phone

frequentlyPrefers an IVRS over SMS based system

Elder persons Do not use SMS or web at allPrefers display boards on bus stops

VIEWS OF USERS (2) School Kids:

Dose not have a mobile phoneThinks information should be displayed on

the bus stops with occupancy level Visitors:

Thinks that the information needs to be displayed at the entrance

A map of routes with all details will be appreciated

BASIC IDEA Goal: User should be able to use the

information for Easily accessing the running information of

tumtumsMaking an informed decision for ‘wait or

not to wait’Minimizing the total traveling time

No single user-end solution can cater to the need of all the users

A hybrid information system is required

PROTOTYPE

OUTLINE OF THE IDEA The tum tums are tracked using

timetable The information is stored on a

centralised server The information is displayed to users by

different means SMS/web application IVRS systemsElectronic display boards

DIAGRAM

Central Server

SMS / Web App

IVRS System

Electronic Boards

Tracking of tumtums

TRACKING OF TUMTUMS Tum-tum timetable can be created

Start time, Expected end timeStart location, End location

Estimation of time taken from one stop to anotherDuring peak hoursDuring normal hoursNight hours

This information can be used to predict the approximate position of the tum-tums

CENTRAL SERVER

CENTRAL SERVER (2) Keeps track of all the buses.

Tum-tum running timetable Maintains information of the following:

Bus routesBus stopsEstimated transit time between stops.Start time of bus when it leaves its

stationary place.

SMS / WEB BASED APP

SMS / WEB BASED APP (2) A user can send an SMS in either of

these formatsbetween <stop1> <stop2>crossing <stop>

An additional parameter <time> can also be allowed to find tum-tums at a specified time

The server responds with info about the next 2 tum-tums corresponding to the query

SMS / WEB BASED APP (3) Web Interface

Provide a web based portal to access information about the tum-tums

Real Time tracking on a Map can also be implemented Rail Radar

Mobile ApplicationDevelop an app which can support the web

based functions

IVRS SYSTEM

IVRS SYSTEM (2) Every bus stop assigned a number A user can call the IVRS

Choose their languageEnter the start bus stop numberEnter the end bus stop numberGets the timings and routes of next two

tumtums Or a user can

Choose their languageEnter the start bus stop numberGets the timings and routes of next two

tumtums from that bus stop

ELECTRONIC DISPLAY BOARDS

ELECTRONIC DISPLAY BOARDS (2) Electronic display boards can be

installed at every bus stop Important bus stops with junctions get

bigger boardsMG, YP, LSH13, H5, Convo, H15-16

Other bus stops requires only small size display boardsSingle line boards

ELECTRONIC DISPLAY BOARDS (3) One other display board at LCH building

To display timings of tumtums from nearby stops

Students can choose their routes from classes

The information is displayed in same manner as in Mumbai local stations<Destination> <Via> <Time> <Occupancy

level>

MAP OF ROUTES Map showing all the tumtum routes

should be displayed at Main Gate and YP gateHelps the new comers to figure the system

outAny change in routes will also be visible to

daily users Details of the SMS/ IVRS system should

be displayed Mapping of routes should be done

1A :- MG to H13 via H8 2A :- MG to H13 via H1

USABILITY EVALUATION

USER PROBLEMS Existing system poses these problems

to the users No readily available information about tum-

tum timingsTum-tum routes not knownDon’t know if the arriving tum-tum is full or

notTime-wastage if the person waits without

info.

HEURISTIC EVALUATION How our system tackles these issues :

Make tum-tum timing information easily accessible via Display boards SMS Internet

Maps at important places : Main gate, YP gate, Lakeside gate

Display crowd level along with tum-tum timing

HEURISTIC EVALUATION(2) Goals for the design

Easy access to tum-tum timing informationMinimize time-wastage

Our design provides this information User can decide to wait for a tum-tum or

not Ultimately, reduces time wasted due to

waiting

USER TESTING Design cannot be tested without an

actual implementation We conducted user reviews about the

designPositive feedbackStudents eager to use SMS/Mobile appsNon tech-savvy people found the idea of

SMS/apps confusingMumbai-local type display board liked by

everyone

REFINEMENTS

OCCUPANCY LEVEL Three buttons near the driver

Green: EmptyYellow: Moderately fullRed: Overloaded

Information transmitted to local server Shown along with running information One other way!

COLLABORATIVE EFFORT Trust the users! If they are getting useful information

they might be willing to provide useful information

A guy in a tumtum can use his phone to update the occupancy level of a bus on a portal

No single person is responsible Can be unreliable but worth a try!

DISPLAY IN TUMTUMS LED displays

should be used in place of current boards

Display should be onFrontBack Side (near the door)

Improves night visibility also

REAL TIME TRACKING OF TUM TUMS

GPS tracking NFC tracking

A GPS tracking device can be placed in every tum-tum.

GPS determines the current location of a tum-tum using GPS satellites

The recorded location is transmitted to a central server

A RFID tag to be placed in every tum-tum with a specific identifier.

RFID scanners to be placed at every bus stop

Any bus crossing the stop is detected at the stop and is recognised using the identifier

OTHERS There should be a updated route map in

every tumtum Update the route maps on current bus

stopsCurrent information is not visibleAnd also out-dated

Dynamic timetable of tum tumsAs per requirementsTrack number of people waiting at a stop

THANK YOU