ALTERNATIVE DISPUTE RESOLUTION

(ADR)

Includes methods to resolve disputes outside of the

official judicial mechanisms

•Negotiation•Mediation•Arbitration•Conciliation•Case evaluation•Family group conference•Ombuds

NEGOTIATION

Participation is voluntary.

People solve their conflicts alone

MEDIATIONThere is a third party (a mediator) , who facilitates the resolution process.

He could suggest a resolution, but never impose it.

There is a third party who, as a private judge, imposes a resolution

For example: Beagle Channel Arbitration between the Republic of Argentina and the Republic of Chile

Conciliation

It´s very similar to the

mediation, because there is

a third party who tries to

resolve the conflict with the

parties.

Case evaluation

A non- binding process in

which parties present the

facts and the issues to a

neutral case evaluator who

advises the parties on the

strenghts and weaknesses

of their respective

positions.

Family Group

Conference

It´s a meeting between members of a family to learn skills for interaction and to make a plan to stop arguments between them.

Ombuds: a third party selected by an institution to deal with complaints by employees, clients, etc.

Suitability for multi-party disputes

Flexibility of procedure

Lower costs

Less complexity

Durability of agreements

Confidentiality

Preservation of relationship

ADR IN CÓRDOBA…

DEPARTMENT OF CONSUMER

AFFAIRS (Citizens house)

Alvear 11 (Alvear and Rosario de Santa Fe).

Department of Labour

Rivadavia 646

Mediation

Center

27 de Abril 172

MADE BY

Eugenia BarrionuevoDaniela Ingaramo

Silvana Sánchez Albornoz