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Myles Danson, Steve Bailey, Jonathan Waller 11/03/2014 A new Jisc / HESA offer for BI

A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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Business Intelligence (BI) can provide accurate, up to date and easily-accessible data about your organisation and its environment, allowing your college or university to be competitive, adapt more quickly to changing circumstances, plan for the future and optimise its limited resources. Unfortunately many colleges and universities do not yet have the information that they need to make those confident, sound business decisions. Where they do, the processes to generate it are often labour intensive and far from optimised. And yet the majority of institutions are capturing and providing vast quantities of data for multiple purposes, as well as shouldering the burden of paying for access to national data sets and analytical services. But despite these challenges, the picture is all far from gloomy, with several institutions already reaping the strategic and operational benefit from their investment in BI, and a growing appetite and capacity across the sector as a whole for further development. Jisc is now planning a significant new BI initiative. See the new Jisc BI shared service currently under development and help actively shape how it may help institutions tackle the challenges identified and maximize the value that effective BI can deliver.

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Page 1: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

Myles Danson, Steve Bailey, Jonathan Waller

11/03/2014 A new Jisc / HESA offer for BI

Page 2: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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Session aims and objectives

»Gain an understanding of the current sector BI landscape

»Look in detail at the challenges and opportunities presented by institutional BI from your perspective

»Get the inside track on the new Jisc / HESA BI offer to the sector, and help influence its development

A new Jisc / HESA offer for BI

Page 3: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

Jisc BI Journey to DateEngage HESA, HESPA, UCISA, ARC,

AHUA, UHR, Guild HE, UUK

National

research fed

InfoKit V1

Project Phase to road test V1

Analytics

included as

series of

reports

InfoKit update

d

Jisc/HESA

BI Servic

ePlans

2010 2010 2011/12 2012/13 2013 2014

Page 4: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

What does BI mean to you?1. BI is an umbrella term that includes the applications, infrastructure

and tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance.

2. BI is the use of computing technologies for the identification, discovery and analysis of business data - like sales revenue, products, costs and incomes.

3. BI simplifies information discovery and analysis, making it possible for decision-makers at all levels of an organization to more easily access, understand, analyze, collaborate, and act on information, anytime and anywhere

4. BI is evidence-based decision-making and the processes that gather, present, and use that evidence base

5. Computer-based techniques used in spotting, digging-out, and analyzing 'hard' business data, such as sales revenue by products or departments or associated costs and incomes

A new Jisc / HESA offer for BI 4

Gartner

Technopedia.com

Microsoft

Jisc

Businessdirectorary.com

Page 5: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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What would successful BI look like?

»Draw a giant ‘H’ on your flip chart, like ours…»Use the Post it notes to individually describe:› How effective BI currently helps you in your role, or

› How you believe it could and should»Stick your Post its to the left ‘’ of your ‘H’ (as

many as you can come up with)

»Feel free to discuss with others, but ultimately we are looking for a range of views…

»10 minutes

A new Jisc / HESA offer for BI

Page 6: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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What factors are stopping you?

»Use the Post it notes to individually describe:› What organisational, or other, factors are preventing your institutions from delivering the kind of benefits previously surfaced?

»Stick your Post its to the right ‘’of your ‘H’ (as many as you can come up with)

»Feel free to discuss with others, but ultimately we are looking for a range of views…

»10 minutes

A new Jisc / HESA offer for BI

Page 7: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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Making progress

»Use the Post it notes to individually describe:› What needs to happen within your institution to overcome the issues that are holding you back and preventing you from achieving the successful vision of BI you have articulated?

»Stick your Post its in the middle of your ‘H’ (as many as you can come up with)

»Feel free to discuss with others, but ultimately we are looking for a range of views…

»10 minutes

A new Jisc / HESA offer for BI

Page 8: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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Prioritising

»Take a look at the central ideas section of your group’s ‘H’ and all the suggestions it contains

»Take 3 ‘sticky dots’ each and award them to the idea(s) that you feel are the most likely to make a difference

»Allocate them how you wish:› All 3 dots on the best idea› 2 dots on one and 1 dot on another› 1 dot each on three good ideas

»5 minutes

A new Jisc / HESA offer for BI

Page 9: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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Next steps…

»We will capture the results of each group’s forms and circulate electronically to each of you by the end of the week

»We will also include a list of BI-related resources which may be of use to you

»We will then use the results of this session, especially the prioritised list of ideas to help inform the planning and development of the new Jisc / HESA BI offer that you are about to hear more about…

A new Jisc / HESA offer for BI

Page 10: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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Jisc / HESA Project Objectives

»Promoting sector maturity and capability for BI»Bring the benefits of BI to wider staff groupsThrough;› Measure ‘as is’ and ‘to be’› Building on HESA expertise and experience

of Heidi› New technical service provision with satellite

services› Providing a sand pit to experiment

A new Jisc / HESA offer for BI

Page 11: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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Jisc / HESA BI Service

A new Jisc / HESA offer for BI

Page 12: A new Jisc / HESA offer for business intelligence - Myles Danson, Steve Bailey and Jonathan Waller - Jisc Digital Festival 2014

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Q & A

»Any questions / comments?

A new Jisc / HESA offer for BI