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A Methodology to Compare and Adapt E-Learning in the Global Context Jan M. Pawlowski,Thomas Richter Multi Conference Business Information Systems Munich, 27.02.2008

A Methodology to Compare and Adopt E-Learning in the Global Context

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Developing a methodology to compare and adapt e-Learning contents and evaluate the results. The presentation was held at the biannual MKWI conference in 2008 in Munich. The related paper was awarded with the 2008 e-Learning Innovation Award, granted by the SAP AG.

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Page 1: A Methodology to Compare and Adopt E-Learning in the Global Context

A Methodology to Compare and Adapt E-Learning in the

Global Context

Jan M. Pawlowski,Thomas Richter

Multi Conference Business Information Systems Munich, 27.02.2008

Page 2: A Methodology to Compare and Adopt E-Learning in the Global Context

Licensing: Creative Commons !

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Page 3: A Methodology to Compare and Adopt E-Learning in the Global Context

Where I work…Jyväskylä, Finland!

Source: [http://www.jyu.fi/, http://www.jyvaskyla.fi/]

Page 4: A Methodology to Compare and Adopt E-Learning in the Global Context

Where I work…Jyväskylä, Finland!

Source: [http://commons.wikimedia.org/, http://www.jyvaskyla.fi/, http://www.laajavuori.com/]

Page 5: A Methodology to Compare and Adopt E-Learning in the Global Context

My background!

E-Learning!Ø  Integration of KM and E-

Learning !Ø  Reference Models (Essen

Learning Model, ELM)!Ø  Quality Management and

Assurance for E-Learning!Ø  Mobile & Ambient Learning!Ø  Standardization!Ø  Learning Object and Learning

Design Repositories!Knowledge Management!Ø  Integration Scenarios!Ø  Knowledge Management

Support!E-Business!

Information Technology Research Institute (ITRI) !

Ø  COSMOS: Exchange of Scientific Content!

Ø  ASPECT: Open Content and standards for schools!

Ø  iCOPER: New standards for educational technologies !

Ø  OILI, IT-Mylly, Opinpolku, Centraali: E-Learning and IT competencies !

Ø  Korean German Institute of Knowledge and Educational Excellence!

Ø  Quality Initiative E-Learning in Germany!

Ø  Virtual Education in Business Information Systems !

Page 6: A Methodology to Compare and Adopt E-Learning in the Global Context

Contents !

Ø Motivation!–  Introductory Scenario!

Ø Context and Culture!–  Models and Approaches!–  Culture and Context Metadata!–  Test Methodology!

Ø Conclusion and Further Research!

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A First Scenario!

Course: E-Learning Quality!Ø  Target Group:

Higher Education in Korea, international use & distribution!

Ø  Recent issue, rapid changes and news!

Task!Ø  Develop a course for content

developers in Korea, potentially to be used in other markets /countries!

Ø  Base: Existing course in English for further training in the university context!

Page 10: A Methodology to Compare and Adopt E-Learning in the Global Context

Models to represent culture!

Hofstede’s Dimensions of Culture!Ø  Power distance index (PDI): Common position to

diversities within a country and the people’s position towards authorities.!

Ø  individualism-index (IVD): Degree, to which individuals in a country wish to be free from dependencies to other persons and the authorities !

Ø  masculinity index (MAS): Degree to represent gender-roles as part of common norm, school, family and workplace as well as politics!

Ø  Uncertainty avoidance index (UAI): How do individuals feel threatened by uncommon or insecure situations!

Ø  Long term orientation (LTO): Time-orientation of a society (e.g., planning horizon)!

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Models to represent culture (2)!14 Dimensions of Henderson (in the field of education / learning)!Ø  Epistemology: Objectivism – Constructivism!Ø  Pedagogical Philosophy: Instructivist – Constructivist!Ø  Underlying Psychology: Behavioral – Cognitive!Ø  Goal Orientation: Sharply-focused – Unfocused!Ø  Experiential Value: Abstract – Concrete!Ø  Teacher Role: Didactic – Facilitative!Ø  Program Flexibility: Teacher-Proof – Easily Modifiable!Ø  Value of Errors: Errorless Learning – Learning!Ø  Motivation: Extrinsic – Intrinsic!Ø  Accommodation of Individual Differences: Non-Existent – Multi-Faceted!Ø  Learner Control: Non-Existent – Unrestricted!Ø  User Activity: Mathemagenic – Generative!

–  Initiated by a certain instructional activity – or created by the learners!Ø  Cooperative Learning: Unsupported – Integral!Ø  Cultural Sensitivity: Non-Existent – Integral!

Page 12: A Methodology to Compare and Adopt E-Learning in the Global Context

Context Metadata (Pawlowski, Richter, 2007)!

Culture

Companies

Rules, standards and

agreements

Human actors

Financial aspects Media richness

Internet security

Demographical development

Learner satisfaction Religion

Geography & education

infrastructure

Technical infrastructure

Rights

History

Politics

State of development

Information & Knowledge

Systems

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Results!

Ø Many culture representation models cannot be used for adaptation and design decisions !

Ø  Level of abstraction / granularity !Ø Metadata model is adequate and can be

included in (automatic) adaptation !

Ø BUT: How can we derive and validate attributes and value spaces?!

Page 14: A Methodology to Compare and Adopt E-Learning in the Global Context

Adaptation process!

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Test methodology!

Ø Phases!–  Exploration!–  Qualitative tests in various setting!–  Validation!–  Quantitative analysis !–  Derive rules!–  Use as decision/adaptation support / Pre-test!

Ø Case study!–  E-Learning in Higher Education!–  Questionnaires in Germany, Finland and Korea!–  Experiments in university settings!

Page 16: A Methodology to Compare and Adopt E-Learning in the Global Context

Test methodology!

Ø  Test class 1: How far are students able to apply learned methods to problems? - 4 test cases -!

Ø  Test class 2: Do language styles influence the depth of understanding? - 2 test cases -!

Ø  Test class 3: Do the students in each group simply memorize information or do they try to reflect it? How do they deal with unused presentations of contents? - 1 test case -!

Ø  Test class 4: How do the students build groups and which structure can be monitored within the groups? - 1 test case -!

Ø  Test class 5: How is collaborative group work practiced? What is the output? - 1 test case - !

Ø  Test class 6: What kind of feedback is preferred and how do the students react on different kinds of feedback? - 1 test case -!

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Test methodology (2)!

Ø  Test class 7: Do the concepts of guilt and shame (west / east) have influence on the willingness to accept plagiarism as task-solution? - 3 test cases -!

Ø  Test class 8: How is the relationship to authorities and do students put the learned contents into question? - 2 test cases -!

Ø  Test class 9: What kind of working style do the students have and how do they react on uncertainties? - 5 test cases -!

Ø  Test class 10: Which teaching style is preferred by the students and how do they react when it is not met? - 1 test case -!

Ø  Test class 11: How do Koran students react when they are confronted with a German examination situation, which includes a lot of conflicting parameters (stress test)? - 1 test case -!

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Sample test case!

Ø  Test 1: Strictly use German way to transmit method-knowledge: Do not relate concrete methods to concrete problems !

Ø  Task: Students have to decide themselves which solution they choose and discuss the decision by evaluating other methods attached to this situation. A single correct decision will not be possible!

Ø  Expected result: German will solve the task but maybe argument wrong – no conflict; Conflict for Korean because they have to decide which solution is better what maybe means that the teacher taught ineffective methods!

Ø  Evaluation method: Test - by analyzing the results (do they fit the task, counting numbers of result classes: correct, semi-optimal, wrong, other); questionnaire after-test (experiences of the students – do the Korean students report more difficulties concerning the choice? Result of related questionnaire aspect is Boolean, if more difficulties: yes - else, no)!

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Conclusion!

ü  Test methodology for (E-)Learning adaptation!

ü Providing concrete results to adapt E-Learning systems!

ü  Integration in existing courses!

ü  Low set-up and validation cost!

ü Usable for adaptation process and as pre-test!

?  Long term validation!

?  Transferability !

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Contact Information ITRI!

Prof. Dr. Jan M. [email protected]!Skype: jan_m_pawlowski!!Office:!Room 523.5!Telephone +358 14 260 2596 / +358 50 443 2389!Fax +358 14 260 2544!http://www.titu.jyu.fi!!