DART Risk Management Case Study- Ie. Ignatius Eric Cahya Saputra -- Jessica Gunawan -

Agenda IntroductionSix Steps of Harvard Business

StrategyProblem IssuesEnvironmental ScanningAlternative Courses of ActionsKey Success FactorsSelection of the Best AlternativesRecommendations

Introduction- Jessica Gunawan -

IntroductionDART (Demonstration of Autonomous Rendezvous

Technology) : Was proposed by Orbital Sciences Corporation (OSC) Selected by NASA in 2001

High risk technology Advance capabilities in

Automated rendezvous and proximity operations Advanced video guidance sensor technology

Designated as critical stepping stone in developing the capability to resupply International Space Station (ISS)

Problem Issues- Jessica Gunawan -

Problem IssuesThe mishaps of DART :

High Risk, Low Budget Nature of ProcurementNo additional ground No incorporation of a second GPS ReceiverNo further heritage software designCheap design verification

Problem IssuesThe mishaps of DART :

Project Management Issues :Change in risk postureStaffingAggressive schedule in manage riskDelays accepted in manage risk

Environmental Scanning

- Jessica Gunawan -

Environmental ScanningTechnical Issues :

Training and ExperienceLesson Learned AnalysisGuidance, Navigation and Control Development

ProcessesSystems EngineeringTechnical Surveillance / Insight

Environmental ScanningProject Management Issues :

Expert UtilizationContractor Review ProcessesFailure Mode and Effects AnalysisSchedules EstablishmentRisk Management Training

Alternative Course of

Actions- Ie. Ignatius Eric Cahya Saputra -

Alternative Course of ActionsIssues Solutions Actions

Technical Issues

Training and Experience • Technical responsibility• Obtain independent assessment • Team evaluation

Lesson Learned Analysis • Peer review procedures

Guidance, Navigation, and Control Develop Processes

• Revising NASA policy that simulations and math models should be verified and validated

System Engineering • Continuous development of NASA procedural requirement documents for systems engineers

• Manager requires extensive experience and training in systems engineering

Technical Surveillance • Thorough risk assessment for high – priority flight missions

Alternative Course of ActionsIssues Solutions Actions

Project Management Issues

Expert Utilization • The used of engineering peer review process

Contractor Review Processes

• Clearly communicate its expectations criterion

Failure Mode and Effect Analysis

• Degraded functionality be considered in future analyses and be subjected to engineering peer review

Schedules Establishment • Establish set of checks and balances to ensure technical disciplines is maintained

Risk Management Training

• Regularly review each project’s level classification to ensure consistency with potential shifting risk tolerance

Key Success Factors

- Ie. Ignatius Eric Cahya Saputra -

Key Success FactorsIssues Solutions Advantageous

Technical Issues

Training and Experience • More “Hands on” project and education will led the team in better decision making process and understand the perceived risk better

Lesson Learned Analysis • Learn from mistakes

Guidance, Navigation, and Control Develop Processes

• The GN & C software development, re-testing, and enhanced version will determine the success ration of this project.

System Engineering • There was inadequate system understanding when the project was launched

• Standard certification of skill and expertise is highly recommended

Technical Surveillance • Enough assessment of project technical risk and clearly defined the area of responsibility

Key Success FactorsIssues Solutions Advantageous

Project Management Issues

Expert Utilization • Ensure that adequate resources are available and utilized.

• Technical expertise is being suppliedContractor Review Processes

• Clearly define since the beginning in terms of entry goals, exits criteria, standard design, priorities of the project

Failure Mode and Effect Analysis

• Clearly defined fault tolerance• A system is needed to detect fault

potential, fault isolation, and fault recovery

Schedules Establishment • Check and balance is implemented in a timely manner

Risk Management Training • Rigorous risk assessment , management, and classification will determine the project success

Selection of Best

Alternatives- Ie. Ignatius Eric Cahya Saputra -

Selection of Best AlternativesTechnical :

More experienced and project being handled

Valuable learning and mistakes along the way which needed to be studied and analyzed.

Training & experience, and lesson learned analysis

Selection of Best AlternativesProject management

Know what is expected, criteria, and

Manage and clearly defined the staging on the project accomplishment

Contractor review processes and clearly defined schedule establishment

Recommendations- Ie. Ignatius Eric Cahya Saputra -

RecommendationsTechnical Issues :

Hire Experience Engineer and experts for the valuable thoughts

To study and implement the lesson learned analysis

RecommendationsProject Management Issues :

Do 5 steps of KPMG to asses and address project’s risks1. Strategy & planning – how risk is addressed and managed2. Risk identification – identify positive and negative impact of risk

that might applied3. Analysis (Quantitative & Qualitative)

a. Qualitative – using priority level on qualifying the riskb. Quantitative – assessing the probability and potential impact of

the risk in terms of cost and value4. Response planning – develop response actions and alternative

options to reduce risk5. Monitoring and Control - set up to track potential risks, oversee

the implementation of risk plans, and evaluate the effectiveness of risk management procedures