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The Marketing Revolution New Rules. New Ideas. Your Role in the Revolution Anthony Coles Via Media Communications Friday 29 th August, 2008

Your role in the New Media Revolution

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Via Media CEO, Anthony Coles, explaining to marketers in Adelaide where the responsibility for innovation lies in the changing media landscape.

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Page 1: Your role in the New Media Revolution

The Marketing

Revolution

New Rules. New Ideas.

Your Role in the Revolution

Anthony ColesVia Media Communications

Friday 29th August, 2008

Page 2: Your role in the New Media Revolution

Roles

Leadership

Page 3: Your role in the New Media Revolution

Roles

Character

Page 4: Your role in the New Media Revolution

Roles

Ideas

Page 5: Your role in the New Media Revolution

Roles

Sacrifice

Page 6: Your role in the New Media Revolution

Roles

Inspiration

Page 7: Your role in the New Media Revolution

Your Role?

Lead?

Follow?

Page 8: Your role in the New Media Revolution

Follow Old Roles?

“Traditional” Media “Direct” Media

Page 9: Your role in the New Media Revolution

Lead In New Roles?

Page 10: Your role in the New Media Revolution

Lead In New Roles?

Page 11: Your role in the New Media Revolution

Where to for help?

1 Search marketing· Search engine

optimisation (SEO)· Pay Per Click (PPC)· Trusted feed

2 Online PR· Media alerting services· Portal representation· Blogs and RSS

3 Online Partnerships· Link-building· Affiliate marketing· Sponsorship· Co-branding

4 Interactive ads· Display ads/banners· Rich-media· Dynamic/behavioural· Sponsorship

5 Opt-in e-mail· Cold (rented list)· Co-branded e-mail· 3rd party e-newsletters· House list e-mails

6 Viral marketing· Pass-along· Prompted· Incentivised

Web siteand

microsites

Offline communications1. Advertising2. Personal selling3. Sales promotion4. PR5. Sponsorship

Offline communications6. Direct mail7. Exhibitions8. Merchandising9. Packaging10. Word-of-mouth

Online communications Offline communications

google.com/adsensesearchmarketing.yahoo.com/en_au/

Page 12: Your role in the New Media Revolution

Where to for help?

1 Search marketing· Search engine

optimisation (SEO)· Pay Per Click (PPC)· Trusted feed

2 Online PR· Media alerting services· Portal representation· Blogs and RSS

3 Online Partnerships· Link-building· Affiliate marketing· Sponsorship· Co-branding

4 Interactive ads· Display ads/banners· Rich-media· Dynamic/behavioural· Sponsorship

5 Opt-in e-mail· Cold (rented list)· Co-branded e-mail· 3rd party e-newsletters· House list e-mails

6 Viral marketing· Pass-along· Prompted· Incentivised

Web siteand

microsites

Offline communications1. Advertising2. Personal selling3. Sales promotion4. PR5. Sponsorship

Offline communications6. Direct mail7. Exhibitions8. Merchandising9. Packaging10. Word-of-mouth

Online communications Offline communications

dgm-au.comcommissionmonster.com.au

clixgalore.com.au

Page 13: Your role in the New Media Revolution

Where to for help?

1 Search marketing· Search engine

optimisation (SEO)· Pay Per Click (PPC)· Trusted feed

2 Online PR· Media alerting services· Portal representation· Blogs and RSS

3 Online Partnerships· Link-building· Affiliate marketing· Sponsorship· Co-branding

4 Interactive ads· Display ads/banners· Rich-media· Dynamic/behavioural· Sponsorship

5 Opt-in e-mail· Cold (rented list)· Co-branded e-mail· 3rd party e-newsletters· House list e-mails

6 Viral marketing· Pass-along· Prompted· Incentivised

Web siteand

microsites

Offline communications1. Advertising2. Personal selling3. Sales promotion4. PR5. Sponsorship

Offline communications6. Direct mail7. Exhibitions8. Merchandising9. Packaging10. Word-of-mouth

Online communications Offline communications

doubleclick.com/atlassolutions.com/

eyeblaster.com/

Page 14: Your role in the New Media Revolution

Where to for help?

1 Search marketing· Search engine

optimisation (SEO)· Pay Per Click (PPC)· Trusted feed

2 Online PR· Media alerting services· Portal representation· Blogs and RSS

3 Online Partnerships· Link-building· Affiliate marketing· Sponsorship· Co-branding

4 Interactive ads· Display ads/banners· Rich-media· Dynamic/behavioural· Sponsorship

5 Opt-in e-mail· Cold (rented list)· Co-branded e-mail· 3rd party e-newsletters· House list e-mails

6 Viral marketing· Pass-along· Prompted· Incentivised

Web siteand

microsites

Offline communications1. Advertising2. Personal selling3. Sales promotion4. PR5. Sponsorship

Offline communications6. Direct mail7. Exhibitions8. Merchandising9. Packaging10. Word-of-mouth

Online communications Offline communications

adma.com.au

Page 15: Your role in the New Media Revolution

Where to for help?

1 Search marketing· Search engine

optimisation (SEO)· Pay Per Click (PPC)· Trusted feed

2 Online PR· Media alerting services· Portal representation· Blogs and RSS

3 Online Partnerships· Link-building· Affiliate marketing· Sponsorship· Co-branding

4 Interactive ads· Display ads/banners· Rich-media· Dynamic/behavioural· Sponsorship

5 Opt-in e-mail· Cold (rented list)· Co-branded e-mail· 3rd party e-newsletters· House list e-mails

6 Viral marketing· Pass-along· Prompted· Incentivised

Web siteand

microsites

Offline communications1. Advertising2. Personal selling3. Sales promotion4. PR5. Sponsorship

Offline communications6. Direct mail7. Exhibitions8. Merchandising9. Packaging10. Word-of-mouth

Online communications Offline communications

youtube.commarketingsherpa.c

omadage.com/digital/

aimia.com.au

Page 16: Your role in the New Media Revolution

Where to for help?

1 Search marketing· Search engine

optimisation (SEO)· Pay Per Click (PPC)· Trusted feed

2 Online PR· Media alerting services· Portal representation· Blogs and RSS

3 Online Partnerships· Link-building· Affiliate marketing· Sponsorship· Co-branding

4 Interactive ads· Display ads/banners· Rich-media· Dynamic/behavioural· Sponsorship

5 Opt-in e-mail· Cold (rented list)· Co-branded e-mail· 3rd party e-newsletters· House list e-mails

6 Viral marketing· Pass-along· Prompted· Incentivised

Web siteand

microsites

Offline communications1. Advertising2. Personal selling3. Sales promotion4. PR5. Sponsorship

Offline communications6. Direct mail7. Exhibitions8. Merchandising9. Packaging10. Word-of-mouth

Online communications Offline communications

Page 17: Your role in the New Media Revolution

REVOLUTION?

Page 18: Your role in the New Media Revolution

Thank You

VIAMEDIA.COM.AU0413 756289

[email protected]

Page 19: Your role in the New Media Revolution

E-commerce / Direct sales

Manager

Conversion/Proposition

Development

Acquisition (E-marketing

Manager)

DirectAcquisition

PartnerAcquisition

PPC search specialist

SEO search specialist

Interactive ad specialist

Affiliate specialist

Sponsorship specialist

Online PR specialist

Development :planning

Requirementsanalyst

Informationarchitect

Usability analyst

Development &change manager

Development :implementation

Web designer

Web developer (coding or admin)

Project manager

Creative & copycreation

Contentmanagement

Onlinecopywriter

Translator

Content/metadata administrator

Retention

E-CRM Manager

PromotionsExec

E-mail marketing.Messaging

E-CRM(cust data)Executive

Sales analyst

Operations

Customerservice

Online Support agent

Telesales/Customer support

Analysis &Reporting

Commercialanalyst (MI)

Web analytics

Creative & copyspecialist

Customerservice also

within retention

Infrastructure

ServiceLevel manager

Business,country

marketing

IT orAgency

Agency,business,country

marketing

Finance/Bus.

Reporting

Business,country

marketing

Operations,ContactCentre

IT orhosting

company

Community manager

The e-Marketing Organisation