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SWIFT Training Expertise from the source, tailored to your needs www.swift.com/training #SWIFTtraining

SWIFT Training – getting acquainted

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Find out how SWIFT Training can help you grow your business. Take a look at what’s new and hot in 2014. For more details, visit www.swift.com/training

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Page 1: SWIFT Training – getting acquainted

SWIFT Training Expertise from the source, tailored to your needs

www.swift.com/training #SWIFTtraining

Page 2: SWIFT Training – getting acquainted

SWIFT SERVICES YOUR CHALLENGES

SERVICE AREAS YOUR BENEFITS

Benchmark

Being at the heart of the financial industry and building on 40 years of experience, a wide team of SWIFT Services experts are at your service to help you with your challenges and opportunities. SWIFT Services experts offer you the highest quality of training, consulting and support, tailored to your needs. They keep you going, resolve your issues and propose improvements where seen.

Regulation

Efficiency Improving your customers’

experience

New initiatives

Reduced costs Enable growth

Enable compliance

Reduced risk Advice

Train Implement

Operate

Support

Changing landscapes

Cost reduction

Performance

In-house expertise

Happy customers

Streamlined operations

Page 3: SWIFT Training – getting acquainted

SWIFT Training

3

Worldwide coverage

+15.000 users trained per year

Operators

15 languages

+50 courses SWIFT & industry related topics

Administrators

Implementers

Security officers

Business analysts

Sales staff, etc.

Interfaces & security

Securities & treasury

Payments & trade

8.8/10 customer satisfaction

+400 users certified

4 learning channels

Web class

On-site training

Classroom courses

eTraining

Advanced

Getting started

Tailored to your needs

Page 4: SWIFT Training – getting acquainted

Reduce risk and costs related to manual

intervention, and increase automation

Build a team of certified professionals offering you a specialist reputation in the

eyes of your clients

Meet industry colleagues and learn from their

experiences and questions

Optimise the use of your SWIFT connection

With SWIFT Training, you can…

4

Learn from and ask questions to an experienced

SWIFT instructor

Take informed decisions about the latest

developments and evolution of your SWIFT infrastructure

Increase your staff retention and ensure that they have the knowledge they require

Page 5: SWIFT Training – getting acquainted

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“SWIFT Training gives us a clearer understanding of the technical and operational features of the SWIFT Infrastructure, and enhances our use of the system.” Mary Reynolds, SWIFT Office, Bank of Ghana

Page 6: SWIFT Training – getting acquainted

Technical & interfaces related training

6

Understanding SWIFTNet services and security

Customer applications on swift.com

Introduction Implementation

Operating Alliance Access & Entry

Managing Alliance Access & Entry

Operating the RMA

Mes

sagi

ng

Managing Alliance Gateway

Deploying Alliance Access

Managing Alliance Web Platform

Con

nect

ivity

Managing PKI with Browse

Operating your HSM

Secu

rity SWIFT audit guidelines

Alliance – disaster recovery

Optimising your Alliance resilience

Optimisation

Understanding FIN and System Messages

Introduction to SWIFT connectivity

Creating SWIFT messages

Understanding Alliance Lite2

Page 7: SWIFT Training – getting acquainted

Creating SWIFT messages Hands-on training from Alliance Access to Lite2 users

7

Operating the RMA

> A perfect mix of theory, hands-on exercises and demos

Understanding Alliance Lite2

Technical infrastructure training – What’s hot?

Deploy & integrate Alliance Access

Deploying Alliance Access

NEW!

Certified SWIFTNet Security Officer Certified Alliance Access/Entry Operator

Complement training with

Operating your HSM

NEW!

Certified Alliance Access Administrator Ensure

in-house expertise!

Using SWIFT – Certification Programme

Page 8: SWIFT Training – getting acquainted

Trade Collections & documentary credits TSU and BPO in 90 minutes ISO 20022 messages and flows for TSU and BPO

Securities Introduction to SWIFT in the securities markets Your SWIFT guide to the securities markets Securities settlement & reconciliation – ISO 15022 messages Corporate actions – ISO 15022 messages ISO 20022 for funds in 90 minutes Investment funds – ISO 20022 messages T2S in 90 minutes T2S – ISO messages for securities settlement & management T2S – ISO messages for liquidity & collateral management ISO 20022 for JASDEC

Business & standards related training

Payments Introduction to SWIFT in the payments market Payments & cash management – using FIN messages Treasury messages using FIN messages SWIFT for payments clearing & settlement SWIFT and international payment systems (e)

Treasury Forex & money markets – using FIN messages

Special interest sessions SWIFT in 90 minutes Basics – your passport to SWIFT SWIFT for corporates Introduction to Financial Sanctions Watch – analysing your business data The CPSS-IOSCO principles for Financial Market Infrastructures FIN and ISO 15022 message guidelines for Offshore RMB ISO 20022 in 90 minutes Using ISO 20022 and XML messaging

Page 9: SWIFT Training – getting acquainted

T2S in 90 minutes

T2S – ISO messages for securities settlement and management

T2S – ISO messages for liquidity and collateral management

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SWIFT in 90 minutes

TSU & BPO in 90 minutes

Using MT 202 COV

Web

cla

ss

Varie

ty o

f top

ics

Business related training – What’s hot?

Introduction to

Financial Sanctions

SWIFT for Corporates

ISO 20022 for funds in 90 minutes

Corporates Treasury management using FIN messages

Become a Certified SWIFT for Corporates Specialist

SWIFT for

ISO 20022 in 90 minutes

Ensure in-house expertise!

Get ready for T2S

The CPSS-IOSCO principles for FMIs

Page 10: SWIFT Training – getting acquainted

On-site and tailor-made training

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From induction training to more advanced training; for your newcomers or experts

Complemented by a formal Using SWIFT - Certification Programme

Delivered by our Training experts at your institution, no travel cost for your staff

Training programmes addressing your specific and unique training needs and objectives

Combination of several learning channels from instructor-based courses to self-study packages

Content covering SWIFT & industry-related topics, as well as your company specific information – based on existing material or developed from scratch

Page 11: SWIFT Training – getting acquainted

12

“Key for in-house training is that it can be customised directly to customer needs. There is room to discuss other topics, and to elaborate on issues we know people have difficulties with. The SWIFT trainers are flexible on most subjects, which gives the training even more added value, and this is very important for us!” Joyce Verschaeren, Rabobank International, Wholesale Market Infrastructures

Page 12: SWIFT Training – getting acquainted

It guarantees that your staff have the required knowledge It ensures that you have an in-house expert available at all times It gives you a specialist reputation in the eyes of your clients It helps you increase efficiency and reduce costs As a manager, it provides you with development opportunities for your staff

Using SWIFT – Certification Programme

13

Through a formal exam, SWIFT Training validates the knowledge of staff on specific SWIFT-related role profiles

SWIFTNet Security Officer

Alliance Access/ Entry Operator

SWIFT for Corporates Specialist

Alliance Access

Administrator

Page 13: SWIFT Training – getting acquainted

“Certification also enables Saudi Aramco to extract the most value from the applications it uses. Not only can our analysts develop their skills as far as possible, we also get the best use of the software we work with.” "When we first implemented SWIFT, we all took the official training required to understand the system. When you start operating it, however, you encounter new challenges, and to address these we also subscribed to advanced training. Pushing our analysts to obtain advanced qualifications forced them to immerse themselves in the deep detail of SWIFT, for example understanding the full impact of any changes made. Gaining the fullest knowledge about software enables us to configure it to best suit our business needs.” Ali Masari, Treasury & e-Banking Group Leader, SSAD/Finance & Reporting Division, Saudi Aramco

Saudi Aramco first to earn Alliance Access/Entry Operator Certification

14 For the full article, please visit swift.com

Page 14: SWIFT Training – getting acquainted

Get your organisation on the same page with SWIFT eTraining

Fundamental training on business and technical topics

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Roll out in your entire organisation with the multi-site/intranet licence

With voice-over, interactive animations and exercises

Learn whenever you want, wherever you want

Page 15: SWIFT Training – getting acquainted

18

Stay in touch!

Your one-stop-shop for SWIFT Training

Slideshare.net/swiftcommunity

Using SWIFT – Certification Programme

Course descriptions

Course schedule

eTraining portfolio

YouTube.com/planetswift

Twitter @swiftcommunity - #SWIFTtraining

SWIFT Training newsletter

www.swift.com/training

Page 16: SWIFT Training – getting acquainted

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SWIFT Training

SWIFT expertise, tailored to your needs