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Find out how SWIFT Training can help you grow your business. Take a look at what’s new and hot in 2014. For more details, visit www.swift.com/training
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SWIFT Training Expertise from the source, tailored to your needs
www.swift.com/training #SWIFTtraining
SWIFT SERVICES YOUR CHALLENGES
SERVICE AREAS YOUR BENEFITS
Benchmark
Being at the heart of the financial industry and building on 40 years of experience, a wide team of SWIFT Services experts are at your service to help you with your challenges and opportunities. SWIFT Services experts offer you the highest quality of training, consulting and support, tailored to your needs. They keep you going, resolve your issues and propose improvements where seen.
Regulation
Efficiency Improving your customers’
experience
New initiatives
Reduced costs Enable growth
Enable compliance
Reduced risk Advice
Train Implement
Operate
Support
Changing landscapes
Cost reduction
Performance
In-house expertise
Happy customers
Streamlined operations
SWIFT Training
3
Worldwide coverage
+15.000 users trained per year
Operators
15 languages
+50 courses SWIFT & industry related topics
Administrators
Implementers
Security officers
Business analysts
Sales staff, etc.
Interfaces & security
Securities & treasury
Payments & trade
8.8/10 customer satisfaction
+400 users certified
4 learning channels
Web class
On-site training
Classroom courses
eTraining
Advanced
Getting started
Tailored to your needs
Reduce risk and costs related to manual
intervention, and increase automation
Build a team of certified professionals offering you a specialist reputation in the
eyes of your clients
Meet industry colleagues and learn from their
experiences and questions
Optimise the use of your SWIFT connection
With SWIFT Training, you can…
4
Learn from and ask questions to an experienced
SWIFT instructor
Take informed decisions about the latest
developments and evolution of your SWIFT infrastructure
Increase your staff retention and ensure that they have the knowledge they require
5
“SWIFT Training gives us a clearer understanding of the technical and operational features of the SWIFT Infrastructure, and enhances our use of the system.” Mary Reynolds, SWIFT Office, Bank of Ghana
Technical & interfaces related training
6
Understanding SWIFTNet services and security
Customer applications on swift.com
Introduction Implementation
Operating Alliance Access & Entry
Managing Alliance Access & Entry
Operating the RMA
Mes
sagi
ng
Managing Alliance Gateway
Deploying Alliance Access
Managing Alliance Web Platform
Con
nect
ivity
Managing PKI with Browse
Operating your HSM
Secu
rity SWIFT audit guidelines
Alliance – disaster recovery
Optimising your Alliance resilience
Optimisation
Understanding FIN and System Messages
Introduction to SWIFT connectivity
Creating SWIFT messages
Understanding Alliance Lite2
Creating SWIFT messages Hands-on training from Alliance Access to Lite2 users
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Operating the RMA
> A perfect mix of theory, hands-on exercises and demos
Understanding Alliance Lite2
Technical infrastructure training – What’s hot?
Deploy & integrate Alliance Access
Deploying Alliance Access
NEW!
Certified SWIFTNet Security Officer Certified Alliance Access/Entry Operator
Complement training with
Operating your HSM
NEW!
Certified Alliance Access Administrator Ensure
in-house expertise!
Using SWIFT – Certification Programme
Trade Collections & documentary credits TSU and BPO in 90 minutes ISO 20022 messages and flows for TSU and BPO
Securities Introduction to SWIFT in the securities markets Your SWIFT guide to the securities markets Securities settlement & reconciliation – ISO 15022 messages Corporate actions – ISO 15022 messages ISO 20022 for funds in 90 minutes Investment funds – ISO 20022 messages T2S in 90 minutes T2S – ISO messages for securities settlement & management T2S – ISO messages for liquidity & collateral management ISO 20022 for JASDEC
Business & standards related training
Payments Introduction to SWIFT in the payments market Payments & cash management – using FIN messages Treasury messages using FIN messages SWIFT for payments clearing & settlement SWIFT and international payment systems (e)
Treasury Forex & money markets – using FIN messages
Special interest sessions SWIFT in 90 minutes Basics – your passport to SWIFT SWIFT for corporates Introduction to Financial Sanctions Watch – analysing your business data The CPSS-IOSCO principles for Financial Market Infrastructures FIN and ISO 15022 message guidelines for Offshore RMB ISO 20022 in 90 minutes Using ISO 20022 and XML messaging
T2S in 90 minutes
T2S – ISO messages for securities settlement and management
T2S – ISO messages for liquidity and collateral management
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SWIFT in 90 minutes
TSU & BPO in 90 minutes
Using MT 202 COV
Web
cla
ss
Varie
ty o
f top
ics
Business related training – What’s hot?
Introduction to
Financial Sanctions
SWIFT for Corporates
ISO 20022 for funds in 90 minutes
Corporates Treasury management using FIN messages
Become a Certified SWIFT for Corporates Specialist
SWIFT for
ISO 20022 in 90 minutes
Ensure in-house expertise!
Get ready for T2S
The CPSS-IOSCO principles for FMIs
On-site and tailor-made training
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From induction training to more advanced training; for your newcomers or experts
Complemented by a formal Using SWIFT - Certification Programme
Delivered by our Training experts at your institution, no travel cost for your staff
Training programmes addressing your specific and unique training needs and objectives
Combination of several learning channels from instructor-based courses to self-study packages
Content covering SWIFT & industry-related topics, as well as your company specific information – based on existing material or developed from scratch
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“Key for in-house training is that it can be customised directly to customer needs. There is room to discuss other topics, and to elaborate on issues we know people have difficulties with. The SWIFT trainers are flexible on most subjects, which gives the training even more added value, and this is very important for us!” Joyce Verschaeren, Rabobank International, Wholesale Market Infrastructures
It guarantees that your staff have the required knowledge It ensures that you have an in-house expert available at all times It gives you a specialist reputation in the eyes of your clients It helps you increase efficiency and reduce costs As a manager, it provides you with development opportunities for your staff
Using SWIFT – Certification Programme
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Through a formal exam, SWIFT Training validates the knowledge of staff on specific SWIFT-related role profiles
SWIFTNet Security Officer
Alliance Access/ Entry Operator
SWIFT for Corporates Specialist
Alliance Access
Administrator
“Certification also enables Saudi Aramco to extract the most value from the applications it uses. Not only can our analysts develop their skills as far as possible, we also get the best use of the software we work with.” "When we first implemented SWIFT, we all took the official training required to understand the system. When you start operating it, however, you encounter new challenges, and to address these we also subscribed to advanced training. Pushing our analysts to obtain advanced qualifications forced them to immerse themselves in the deep detail of SWIFT, for example understanding the full impact of any changes made. Gaining the fullest knowledge about software enables us to configure it to best suit our business needs.” Ali Masari, Treasury & e-Banking Group Leader, SSAD/Finance & Reporting Division, Saudi Aramco
Saudi Aramco first to earn Alliance Access/Entry Operator Certification
14 For the full article, please visit swift.com
Get your organisation on the same page with SWIFT eTraining
Fundamental training on business and technical topics
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Roll out in your entire organisation with the multi-site/intranet licence
With voice-over, interactive animations and exercises
Learn whenever you want, wherever you want
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Stay in touch!
Your one-stop-shop for SWIFT Training
Slideshare.net/swiftcommunity
Using SWIFT – Certification Programme
Course descriptions
Course schedule
eTraining portfolio
YouTube.com/planetswift
Twitter @swiftcommunity - #SWIFTtraining
SWIFT Training newsletter
www.swift.com/training
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SWIFT Training
SWIFT expertise, tailored to your needs