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Ryan Kay
Gathering the criteria for your Output requirements will always drive better input
Most are accomplishable by the user
Some require partnership with Support
Facility Management
Joined us in 2006 with 10 locations worldwide
Previously used home-grown program
“Metrics Report” – Gives the ability to track time spent on Facility requests in the following ways:
Time it took to complete the work assigned
Time it took to respond to the requests
Time it took from the point of entry to the last minute someone worked on the issue
Total hours spent on the job
Addition of fields to Work Order
◦ Response Time
◦ Job Time
◦ Job Duration
◦ Time to Complete
Addition of fields to Work Order
◦ Response Time
◦ Job Time
◦ Job Duration
◦ Time to Complete
◦ Response Time: First Labor Charge Start Date/Time – Work Order
Date/Time
◦ Job Time: Total of the Work Order Labor Charges
◦ Job Duration: Last Labor Charge Stop Date/Time – Work Order Date/Time
◦ Time to Complete: Last Labor Charge Stop Date/Time – Work Order Date/Time
The FoxPro Report Builder
◦ Helps us develop complex report forms to compliment the Query Builder
A data input process that supports the desired & required output
An easy to use report that displays up-to-the-minute Metrics on their work orders
Manufacturing Facility
Joined us with one location in 2006 as an Enterprise client
Previously used home-grown system designed in 1975
Downtime by Division ◦ Downtime categorized by division, or area
Mean Time Between Failures◦ Mean Time between each failure work order
Time to Complete◦ Total and average times to complete work orders
Addition of Fields to the Work Order
◦ Machine Status
◦ Unscheduled Downtime
◦ Scheduled Downtime
◦ Machine Back Up
Addition of Fields to the Work Order
◦ Unscheduled Downtime
◦ Scheduled Downtime
◦ Machine Back Up
Addition of Fields to the Work Order
◦ Unscheduled Downtime Populates only if the Machine Status is “Down”
◦ Scheduled Downtime Entered by hand on work orders where the status was
“Running” or “Not Applicable”
◦ Machine Back Up The date/time the machine returned to service, entered by
hand on closeout. Used only when the machine status is “Down”
No additional account or form configuration required◦ Uses fields already established in X3 for collecting
data on:
Work Order Date and Time Machine Status
Addition of Fields to the Work Order
◦ Job Time
◦ Time to Complete
Addition of Fields to the Work Order
◦ Job Time Calculates the total time between the first charge
start time and the last labor charge stop time
◦ Time to Complete Calculates the time between the last labor charge
stop time and the work order date/time
On-demand statistics of machine performance
On-demand statistics of staff hours perfomance
Chevron and eMaint partnered to deliver “Computex MMS,” a branded and configured version of X3 specific to lubrication management for Chevron’s industrial clients
Route Schedule report◦ Ability to print the scheduled work route (PM’s) for a
technician during the specified timeframe based on Route Route Sequence
◦ Schedule must show details about the lubrications needed for the job Lube Points Lube Method Product Needed
◦ Must use existing schedule report from old system
Addition of fields to Work Order
◦ Route Number
◦ Route Sequence
◦ Lube Points
An easy to read schedule sheet for technicians to use with no need to re-learn a new form
A great compliment to the PM process
Facility Management, outdoor performing arts center
Joined us in 2007
No previous maintenance program
Preventive Work Orders performance
◦ Needed to see the open PM work orders that are late based on allowed completion time
Addition of fields to PM Schedule
◦ Number of Days to Complete
Addition of fields to the Work Order
◦ Number of Days to Complete
Addition of fields to PM Schedule & Work Order
◦ Values from the PM populate the work order automatically
A performance report that allows Bethel Woods to monitor outstanding PMs
A report that is now publishable to the Dashboard
