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Farallon Risk Group Company Overview

Farallon Risk Group - Training and Learning Solutions

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Page 1: Farallon Risk Group - Training and Learning Solutions

Farallon Risk GroupFarallon Risk GroupCompany OverviewCompany Overview

Page 2: Farallon Risk Group - Training and Learning Solutions

Introduction to Farallon

Training Solutions

Customer Feedback

More Information

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2

3

4

Copyright © 2011 Farallon Risk Group LLC 2

Page 3: Farallon Risk Group - Training and Learning Solutions

Introduction to Farallon Risk GroupIntroduction to Farallon Risk Group

• Farallon Provides– Innovative Training Solutions

– IT Risk Management Services

Copyright © 2011 Farallon Risk Group LLC 3

Page 4: Farallon Risk Group - Training and Learning Solutions

Introduction to Farallon Risk GroupIntroduction to Farallon Risk Group

• Farallon’s Founder – Education & Training – 32 years

– Enterprise IT Solutions – 24 years

– Customer Service & Call Centers – 22 years

• Cary Sholer, Founder and CEO– Founded Farallon Risk Group LLC in 2007

– Farallon Trains Organizations

– Farallon’s Reduces IT Risks

Copyright © 2011 Farallon Risk Group LLC 4

Page 5: Farallon Risk Group - Training and Learning Solutions

Your Culture May Require a New Learning ApproachYour Culture May Require a New Learning Approach

• Gamification is the use of game design techniques and mechanics to solve problems and engage audiences. Typically gamification applies to non-game applications and processes, in order to encourage people to adopt them.

• Gamification works by making technology more engaging, by encouraging users to engage in desired behaviors, by showing a path to mastery and autonomy, and by taking advantage of humans’ psychological predisposition to engage in gaming.

Copyright © 2011 Farallon Risk Group LLC 5

Page 6: Farallon Risk Group - Training and Learning Solutions

Method of Learning

Kn

ow

ledg

e Reten

tion

5%

25%

85%

95%

Self-Directed CBT

Classroom Instruction

Gamification

Executive Briefings

3

11

2

4

Motivate Learning Measure Retention

Farallon’s Training ApproachesFarallon’s Training Approaches

Improve Learning ResultsCopyright © 2011 Farallon Risk Group LLC 6

Page 7: Farallon Risk Group - Training and Learning Solutions

BusinessAssociates

Shift Behavior

Change Attitudes

Train Skills

Retain Knowledge

Employees

SubContractors

Third Parties

Training & Awareness Programs

Copyright © 2011 Farallon Risk Group LLC 7

Powered by

Delivery platform

Value Added Reseller

Page 8: Farallon Risk Group - Training and Learning Solutions

Healthcare HIPAA Compliance Game

Ringorang™ Gamification Solution

Farallon Professional Services• Curriculum Design Team

• Customized Game Features• Implementation Support

• Analytics & Reports

Copyright © 2011 Farallon Risk Group LLC 8

Page 9: Farallon Risk Group - Training and Learning Solutions

Ringorang™ Custom Training SolutionsCustomization available on most features and services

Copyright © 2011 Farallon Risk Group LLC 9

Page 10: Farallon Risk Group - Training and Learning Solutions

FUN

INTERESTING

FOCUSED

RELEVANT

Ringorang™ Game Curriculum Outstanding Curriculum Design Team Available

Copyright © 2011 Farallon Risk Group LLC 10

Page 11: Farallon Risk Group - Training and Learning Solutions

Copyright © 2011 Farallon Risk Group LLC 11

Ringorang™ Analytics and ReportsRingorang™ Managers’ Performance ReportsRingorang™ Analytics and ReportsRingorang™ Managers’ Performance Reports

Username Manager IDDallions©

Point TotalTournanment

NumberQuestions

PlayedCorrect

Answer TotalTotal Questions

Available% Questions

Played

% Answered

CorrectScott Manager 1 6,265 T3 33 33 80 41.3% 100.0%Cheryl Manager 2 20,109 T3 77 75 80 96.3% 97.4%Thomas Manager 3 16,518 T3 65 63 80 81.3% 96.9%Nina Manager 4 19,068 T3 80 75 80 100.0% 93.8%Rhonda Manager 5 16,211 T3 79 74 80 98.8% 93.7%Michele Manager 2 14,326 T3 72 65 80 90.0% 90.3%Glenn Manager 3 15,814 T3 80 72 80 100.0% 90.0%Mike Manager 4 17,599 T3 80 72 80 100.0% 90.0%Allen Manager 5 16,177 T3 79 71 80 98.8% 89.9%Jane Manager 3 15,551 T3 77 68 80 96.3% 88.3%Dave Manager 4 12,304 T3 79 69 80 98.8% 87.3%Tom Manager 5 2,438 T3 15 13 80 18.8% 86.7%Gregg Manager 6 14,316 T3 74 64 80 92.5% 86.5%Frank Manager 7 13,967 T3 80 69 80 100.0% 86.3%Patrick Manager 4 9,022 T3 50 43 80 62.5% 86.0%Theresa Manager 4 10,084 T3 56 48 80 70.0% 85.7%Jennifer Manager 4 3,622 T3 21 18 80 26.3% 85.7%Carrie Manager 5 12,074 T3 69 59 80 86.3% 85.5%Jenee Manager 5 16,505 T3 80 68 80 100.0% 85.0%David Manager 5 13,032 T3 73 62 80 91.3% 84.9%

Page 12: Farallon Risk Group - Training and Learning Solutions

Mich

ael

Linds

ey

Veron

icaClai

re

Anbar

Shery

l

Conch

itina

Venus

Philip

Donnie

Yuexia

ng

Joan

neJu

lieJa

ne

Way

neM

ark

Arman

Laur

aM

eryl

Bruce

Jaso

n

Quinn

BobDav

e

Jene

eM

ike

Mich

ael

Chery

l

Glenn

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Knowledge Retention Quality ReportUsing Tournament #1 as the baseline,

we measured knowledge retention from the final tournament

Tourament #1: % Answered Correct

Tournament #3: % Answered Correct

Axis Title

Using Ringorang and a well-designed curriculum package, we can measure and improve organization learning such that you experience knowledge retention gains.

Points above the curve show

knowledge retention gains

Copyright © 2011 Farallon Risk Group LLC 12

Page 13: Farallon Risk Group - Training and Learning Solutions

-20%

0%

20%

40%

Ringorang™ Questions Quality Reportchange in question % correct between first time played in T1 to last time played in T3

Curve shows gain or loss in knowledge

retention of curriculum elements.

We can measure curriculum quality, and continuously improve retention of curriculum elements.

Copyright © 2011 Farallon Risk Group LLC 13

Page 14: Farallon Risk Group - Training and Learning Solutions

Farallon’s Energy Industry ReferencesFarallon’s Energy Industry ReferencesClient References SOW Deliverables Testimonials

CUSTOMER FOCUSED - ENERGY MANAGEMENT GAME (RINGORANG™)

• Support Smart Meter Deployments “A Trusted Resource”

“Outstanding Results”

"High Quality Deliverables”

“Industry Expertise”

“Great Reputation”

“Easy to Work With”

“No Surprises”

ENTERPRISE FOCUSED - NERC CIP RINGORANG™ LEARNING GAME

• IT Security Plan & Solution Roadmap• IT Security Standards • Information Security Risk Analysis &

Vulnerability Assessments • Security Architecture & Engineering • Project Portfolio Management Process &

Tools• Applications, Systems, and Project Risk

Reviews

Copyright © 2011 Farallon Risk Group LLC 14

Page 15: Farallon Risk Group - Training and Learning Solutions

Farallon’s Healthcare ReferencesFarallon’s Healthcare ReferencesClient References SOW Deliverables Testimonials

• Breach Emergency Response Team®• Critical Event Risk Management Program• Information Security Risk Assessment

“Highly Skilled and Proficient”

“A Trusted Resource”

"High Quality Deliverables”

“Experts on HIPAA and HITECT Act Requirements”

“Thought Leaders on Breach Response”

“Helped Us Get Our Projects Funded”

“Farallon Executive Security Briefings Earned Highest Scores with

our Healthcare Executives”

“Very detailed SOW’s – easy to understand what we will get”

“Doesn’t Waste our Time”

“Don’t Try to Sell us Things We Don’t Need”

“Farallon Goes the Extra Mile”

“Farallon’s Executive Influence Training Series is a Must

Requirement for our Information Security Officers”

• Incident Investigation Workflow Tools• Breach Notification Workflow Tools• Data Breach Training Exercises

• Risk Analysis, Risk Assessment & Risk Management Training

• Executive “Trusted Advisor” Training• Computer Forensics

• HIPAA Privacy & Security Policy Updates• HITECH Policy & Procedure Updates• BERT® Playbooks on Electronic Data

Breach

• Disaster Recovery (DR( and Business Continuity (BC) Gap Analysis

• DR & BC Plan rewrite• Joint Commission Audit Preparation

Copyright © 2011 Farallon Risk Group LLC 15

Page 16: Farallon Risk Group - Training and Learning Solutions

SALES

Copyright © 2011 Farallon Risk Group LLC

Farallon Risk GroupFarallon Risk Group

Cary E. Sholer President & CEO

(925) 209-5141(Toll free)

(877) [email protected]

Todd SmithSales ManagerWest Coast Office

(209) 648-0805 (Toll free)

(877) [email protected]

m

CONTACT

Contact Information

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Page 17: Farallon Risk Group - Training and Learning Solutions

www.farallonrisk.com

Page 18: Farallon Risk Group - Training and Learning Solutions

IT Risk Management

Risk Assessments

Critical Event Risk Management

Training Solutions

ITCompliance

Privacy & Security

SecurityControls

Farallon’s Risk Management ServicesFarallon’s Risk Management Services

Copyright © 2011 Farallon Risk Group LLC 18

Page 19: Farallon Risk Group - Training and Learning Solutions

Risk Analysis

• Network Penetration Test

• Systems Vulnerability Scans

• Code and Application Reviews

Policies & Procedures

• Security Policies• Privacy Policies• Disaster Recovery

Procedures• Critical Events

Procedures• Notification

Procedures

Risk Mitigation

• Administrative Controls

• Operational Controls

• Technical Controls• Third Party

Controls• Financial Controls

Investment Plan

• IT Security Business Plan

• Security Investment Roadmap

• Security Organization Plan

RiskAssessments

Policy Gap

Reviews

IT Security Roadmaps

Information Security

Plans

Risk AssessmentsRisk Assessments

Copyright © 2011 Farallon Risk Group LLC 19

Page 20: Farallon Risk Group - Training and Learning Solutions

Breach Response

Disaster Recovery

Significant Breaches

Black Swan Events

CERM Program

Critical Event Risk Management

Copyright © 2011 Farallon Risk Group LLC 20

Page 21: Farallon Risk Group - Training and Learning Solutions

Risk Reduction Cycle

Review Security

Policies &Procedures

BERT Playbooks

& Corrective Action Plans

Update Information

SecurityPlans

TrainWorkforce & Business Associates

IT Security Services

Copyright © 2011 Farallon Risk Group LLC 21