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Steve Cahill, Country Manager Spain, General Manager & Vice President Shared Service Centre Barcelona, Colt Technology Services Treasurer of the British Chamber of Commerce in Spain Colt is an established leader in delivering integrated network, data centre, voice and IT services to major organizations, midsized businesses and wholesale customers worldwide. Colt was established in 1992 in UK and operates in 22 European countries with its own 47,000km European network and transatlantic network capacity. Colt owns metropolitan area networks in 42 major European cities with direct fibre connections into over 20,000 buildings and 20 carrier neutral Colt data centres. Colt is listed on the London Stock Exchange and directly connected to 23 stock exchanges across Europe. In 1998, Colt expanded into Spain since when we have made local investments of over €450M. Spain is Colt’s fourth largest country with revenues just below €200M and 1100 employees based in Madrid, Barce- lona and Valencia. Our key market focus in Spain is targeted around Financial Services, Media Health, Public Sector and other telecommunication infras- tructure providers. It appears that little by little we are managing to come out of the crisis that has especially affected Spain since 2008. How has Colt survived through these hard times and how has managed to avoid it? Colt has managed to weather the storms of the economic crisis since 2008. In fact in Spain we have grown our workforce by some 400 people in the last four years creating significant consumption for the local economy whilst many other companies were regretfully forced to make cost savings and reduce job levels. In fact Colt is reputed to be the largest UK employer in Spain and we have managed to develop a business with very low levels of attrition compared to the norm in the market place. This has been enabled by our focus on Colt values: customer, ownership, leadership and team work, whose first letters make up our com- pany name. On the other hand, is it correct to say that Spain plays an important part for Colt? Building upon Colt’s initial investments in Spain, Colt established the European Customer Support Service Centre, based in Barcelona in 2006. We have 750 people providing, 24x7x365 days per year, technical and non-technical support for Colt’s 30,000 custo- mers spread across 22 countries. We have plans for further growth in 2015. What are the plans for the company over the mid and long term future? Colt has advised its intention to pay €130M in cash to acquire the telecommunications company KVH based in Japan. Certainly, this expansion to new markets in Asia represents a very significant step for Colt, and will provide us with scale and complementary capabi- lity in key Asian cities, including Tokyo, the world’s number one city economy, as well as Singapore, Hong Kong and Seoul. From your point of view as Director, do you belie- ve that there is a barrier which limits investment between Spain and the United Kingdom? Being part of the same continent is one of the key factors benefiting the business between Spain and UK, while our own pan-European optical fibre network is a really important advantage for our custo- mers seeking international providers that can deliver one stop high-class service in many locations as Colt does across 42 different European cities. What are the benefits that the British Chamber of Commerce in Spain provides for Colt? Through Colt’s membership of the Chamber we have been able to promote Colt by attending many high level events with ‘C’ level business people & politi- cians from both Spain and the UK. In our continued efforts to market and widen awareness of the Colt brand in Spain we have had the opportunity to spon- sor a number of major events in the BCC calendar. The three words that really define the Chamber are heigh- tened brand awareness. It has enabled us to develop some excellent working relationships with many of the Embassy people who have provided invaluable support for our business, both at a strategic and tacti- cal level. We look on them as true business partners. Membership of the Chamber has also led to us ope- ning other relationships with Spanish based associa- tions. Atendiendo a la Ley Orgánica de Protección de Carácter Personal, Ley Orgánica 15/1999, de 13 de diciembre, ponemos en su conocimiento que este correo está dirigido únicamente a su destinatario. Podrá ejercer los derechos de acceso, rectificación, cancelación y oposición dirigiendose a tal efecto a la siguiente dirección de [email protected] Colt is reputed to be the largest UK employer in Spain and we have managed to develop a business with very low levels of attrition compared to the norm in the market place Three words that define the Chamber: heightened brand awareness Steve Cahill, Country Manager Spain, General Manager & Vice President Shared Service Centre Barcelona, Colt Technology Services Treasurer of the British Chamber of Commerce in Spain

Entrevista a Steve Cahill, Country Manager Spain, General Manager & Vice President Shared Service Centre Barcelona de Colt Technology Services

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Page 1: Entrevista a Steve Cahill, Country Manager Spain, General Manager & Vice President Shared Service Centre Barcelona de Colt Technology Services

According to the law of personal protection 15/1999, from 13th of December, we bring to you knowegde that this e-mail is only delivered to the adresesee. You can apply the of acess, return, cancelation and oposition to the following address at

[email protected]

Newton Freire, Country Director Diageo España y Portu-galNewton Freire, Country Director Diageo España y Portugal

Steve Cahill, Country Manager Spain, General Manager& Vice President Shared Service Centre Barcelona,

Colt Technology ServicesTreasurer of the British Chamber of Commerce in Spain

Colt is an established leader in delivering integrated network, data centre, voice and IT services to major organizations, midsized businesses and wholesale customers worldwide. Colt was established in 1992 in UK and operates in 22 European countries with its own 47,000km European network and transatlantic network capacity. Colt owns metropolitan area networks in 42 major European cities with direct �bre connections into over 20,000 buildings and 20 carrier neutral Colt data centres. Colt is listed on the London Stock Exchange and directly connected to 23 stock exchanges across Europe.

In 1998, Colt expanded into Spain since when we have made local investments of over €450M. Spain is Colt’s fourth largest country with revenues just below €200M and 1100 employees based in Madrid, Barce-lona and Valencia. Our key market focus in Spain is targeted around Financial Services, Media Health, Public Sector and other telecommunication infras-tructure providers.

It appears that little by little we are managing to come out of the crisis that has especially a�ected Spain since 2008. How has Colt survived through these hard times and how has managed to avoid it?

Colt has managed to weather the storms of the economic crisis since 2008. In fact in Spain we have grown our workforce by some 400 people in the last four years creating signi�cant consumption for the local economy whilst many other companies were regretfully forced to make cost savings and reduce job levels.

In fact Colt is reputed to be the largest UK employer in Spain and we have managed to develop a business with very low levels of attrition compared to the norm in the market place. This has been enabled by our focus on Colt values: customer, ownership, leadership and team work, whose �rst letters make up our com-pany name.

On the other hand, is it correct to say that Spain plays an important part for Colt?

Building upon Colt’s initial investments in Spain, Colt established the European Customer Support Service Centre, based in Barcelona in 2006. We have 750 people providing, 24x7x365 days per year, technical and non-technical support for Colt’s 30,000 custo-mers spread across 22 countries. We have plans for further growth in 2015.

What are the plans for the company over the mid and long term future?

Colt has advised its intention to pay €130M in cash to acquire the telecommunications company KVH based in Japan. Certainly, this expansion to new markets in Asia represents a very signi�cant step for Colt, and will provide us with scale and complementary capabi-lity in key Asian cities, including Tokyo, the world’s number one city economy, as well as Singapore, Hong Kong and Seoul.

From your point of view as Director, do you belie-ve that there is a barrier which limits investment between Spain and the United Kingdom?

Being part of the same continent is one of the key factors bene�ting the business between Spain and UK, while our own pan-European optical �bre network is a really important advantage for our custo-mers seeking international providers that can deliver one stop high-class service in many locations as Colt does across 42 di�erent European cities.

What are the bene�ts that the British Chamber of Commerce in Spain provides for Colt?

Through Colt’s membership of the Chamber we have been able to promote Colt by attending many high level events with ‘C’ level business people & politi-cians from both Spain and the UK. In our continued e�orts to market and widen awareness of the Colt brand in Spain we have had the opportunity to spon-sor a number of major events in the BCC calendar. The three words that really de�ne the Chamber are heigh-tened brand awareness. It has enabled us to develop some excellent working relationships with many of the Embassy people who have provided invaluable support for our business, both at a strategic and tacti-cal level. We look on them as true business partners. Membership of the Chamber has also led to us ope-ning other relationships with Spanish based associa-tions.

Atendiendo a la Ley Orgánica de Protección de Carácter Personal, Ley Orgánica 15/1999, de 13 de diciembre, ponemos en su conocimiento que este correo está dirigido únicamente a su destinatario. Podrá ejercer los derechos de acceso, rectificación, cancelación y oposición dirigiendose a tal efecto a la siguiente dirección de [email protected]

Colt is reputed to be the largest UK employer in Spain and we have managed to develop a

business with very low levels of attrition compared to the norm

in the market place

Three words that de�ne the Chamber: heightened brand awareness

Steve Cahill, Country Manager Spain, General Manager& Vice President Shared Service Centre Barcelona, Colt Technology Services

Treasurer of the British Chamber of Commerce in Spain

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