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Introducing Embrace Financial Freedom Recovery Services L wned and managed by one Local UAE National and one South African Par ve created 5 years ago exposed by one of the Founders consistent pub articles on the subject of Debtors facing a Debt-Crisis in the UAE. being the official establishment of EFFRS LLC, Dubai, UAE. 70 years of entrepreurship, banking, collections, bank auditing, (ITIL) Policies, Legal and Remedial and IT experience locally and in is managed by a stringent ‘Code of Conduct’ in line with internatio rter is located in a strategic location in central Dubai. ted Arab Emirates Remedial Company for Debt Recovery. ienced in the current Banking and Legal Laws. ionships of trust and dependability with local Banks and Creditors. picked and fully trained in Remedial by the owners. s are fully dedicated and committed to transform the lives of Debtor risis. Welcome Overview

EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

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Page 1: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

IntroducingEmbrace Financial Freedom Recovery Services LLC

Privately owned and managed by one Local UAE National and one South African Partner. An initiative created 5 years ago exposed by one of the Founders consistent published newspaper articles on the subject of Debtors facing a Debt-Crisis in the UAE. The outcome being the official establishment of EFFRS LLC, Dubai, UAE.We have over 70 years of entrepreurship, banking, collections, bank auditing, best practice (ITIL) Policies, Legal and Remedial and IT experience locally and internationally. Our company is managed by a stringent ‘Code of Conduct’ in line with international business.Our Head Quarter is located in a strategic location in central Dubai. The only United Arab Emirates Remedial Company for Debt Recovery. Fully experienced in the current Banking and Legal Laws. Sound relationships of trust and dependability with local Banks and Creditors. Staff hand-picked and fully trained in Remedial by the owners. The Founders are fully dedicated and committed to transform the lives of Debtors facinga a Debt-Crisis.

Welcome Overview

Page 2: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Chairman & Co-Founder

We are privileged to have Mr. Ibrahim Mohammed Jawad Khoori as our Chairman and Co-Founder.

Mr. Khoori is a highly experienced successful UAE National Businessman who was also employed in Dubai Government for a no of years. Because he was educated in the UnitedStates he is constantly aware of global trends and therefore is able to positively contributeto ensure our business is continually aligned with these trends, hence always bringing the best to the table.

His passion in supporting local UAE National and Expatriate communities to alleviate theirburden of debt and fostering debt recovery via effective Remedial methods, is what inspiredhis involvement in EFFRS. He believes that there is a way for people to recover and continueliving peacefully in his country. Hence his desire is to positively contribute to this process.

He maintains an ‘Open Door’ policy for all which makes him a leader for the company.

Page 3: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

CEO, COO & Co-Founder

South African born Theda Muller is a seasoned experienced UAE Visionary Entrepreneur, Mentor, Writer and published Author of her two Embrace Financial Freedom Books on Debt Recovery. She continues to write weekly articles on the subject of debt for a Dubai Newspaper to date. She is a UAE resident for almost two decades having established a few companies in the UAE during her tenure.

Theda is an IT/Telecoms/ITIL Engineer, Consultant and Trainer by profession, also anExperienced banker, banking auditor, regional bank manager, collections agent and has vast UAE Legal experience.

Her involvement with fully supporting UAE communities facing a debt-crisis has evolved over the past five years and hence the initiation of EFFRS due to the huge demand for support.

She therefore personally trains the staff in all aspects of the business, which is a continualeffective process, ensuring quality Service Deliverables to all clients.

Page 4: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Mission

Our core Mission is to continue striving to transform the negative stigma,perception and reputation Collection Departments both internally and externally have created over decades.

We shall strive to be the neutral ground where Debtors commit to take ownershipand commit to repaying their debt by continuing to maintain very high standardson how they are received, treated and their problems resolved, by soliciting their full support diplomatically and humanely.

Our ultimate Mission is that though ‘word of mouth’ or referrals Debtors must want to visit our Establishment and by the same token, Creditors must feel thatthey can entrust us with their business due to our very diplomatic, ethical ‘Soft-Skills’ which not only raises the collection levels but elevates the Remedial Concept, popularizing it for the betterment of all parties.

Page 5: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Vision

Our Vision is for our Establishment is to be the ‘One-Stop-Shop’ for Debtorsfacing a Debt-Crisis, the cost saver for Creditors, the core component in the cycle of eliminating legal action, resulting in Debtors willingly repaying their Debt fully and recovering from their Debt-Crisis.

Finally the restoration of individuals, families and businesses who can continually positively contribute to the economy, ensuring that this continues to be the best country to live in so they get to remain here and live in peace.

This can only be achieved by complete transformation, which is our core task.

Page 6: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Our Core Team

Receptionist/Co-ordinator Buy-Out Officer

Due Diligence Officer Restructure & Consolidation Officers

Risk & Policy Officer Finance & Accounting Manager

Debt Analysis Officer PRO – Legal Supporting & Processing Officer

Credit Assessment Officer Legal Consultant/Lawyer (Near future)

Page 7: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Our Service Portfolio

REMEDIAL

We facilitate the following with Debtor Bank Creditors:

Consolidation of multiple liabilities at the same Bank.Restructure of liabilities to reduce the specific EMI.Restructures over longer tenures at reduced fixed interest.New Agreements from existing Credit Cards to Loans.Buy-outs of existing Banks liabilities from other Banks.One-shot Settlement negotiation on behalf of the Debtor.Debt & Credit Counseling, including Debt-Recovery Mentorship.Monitoring of clients repayments as part of our Mentorship Program.Fully supporting Debtors during the restructure and/or consolidation process.Tendering Financial advice.Tendering Legal Advice pertaining to action instituted by Creditors.Supporting Debtors in this area too.Ensuring Debtors comply with the Banks new Agreement/s.

Page 8: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Our Internal Policies

⫷Our company is governed by a stringent ‘Code of Conduct’.⫷We review new client cases by applying Financial Institution Due Diligence policies.⫷ We therefore evaluate the viability of each application in line with policies.⫷ We secure all official relevant documentation to qualify a client.⫷ Dual checks and approvals by two Officers are secured prior to proceeding.⫷ Debt exposure and associated risks are also evaluated.⫷ We ensure the client has verified their capability to repay their restructured debt.⫷ Upon receipt of any application we apply CPV (Client Phone Verification) policies.⫷ Binding a client to our contract is necessary to ensure taking ownership and sealing their commitment, because failing to apply these measures means a lack of responsibility. So the commitment is significant in this process.⫷ We try our utmost to release most of the responsibility to the client with our monitoring measures in place, as it serves as a lesson to refrain from repetition.

Page 9: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Who are our Clients?

1. Debtors facing a Debt-Crisis

o Debtors who are generally engulfed with emotional fear to scared to approach Banks.o We provide a neutral environment to discuss their debt situation.o We request all key information to ascertain their debt exposure.o After assessment if viable, we then request all official documentation to be submitted to their Bank Creditors.o We undertake our Due Diligence and once approved and completed it is submitted for review and response from Banks.o We mediate and facilitate the entire process whatever the outcome.o We also guide the Debtor during this process and fully support them, however we expect them to conform to our policies and that of the Bank during this time.o Once the process is completed the Debtor is able to repay their payments on time, without any delinquency or excessive charges and hence their debt is reduced, so is their exposure and DBR, which we project at 50-55%, in line with Central Bank policy.

Page 10: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Who are our Clients?2. Banks

oWe provide neutral ground for your clients to take ownership for their debt.oWe secure the clients approval to proceed with the decided route to repay their debt.oWe secure the required documentation and finance instruments as per your policy.oWe adhere to your policy, tender our request submission on the clients behalf and facilitate the process with your Representatives.o We fully support your Bank to reduce the risk of not recouping the debt.o We follow-up on EMI’s once the process is completed for a fixed period as amicably agreed by both of our Parties.o We ensure the Client goes to the requested location to conclude the new Agreement and provide all requested signatures and/or additional financial instruments.o We serve as a mediator between you Bank and your Debtor.o We also get to build sound Partner relationships with your designated Team to ensure a continuous seamless process for all Parties.

Page 11: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Who are our Clients?

2. Other Companies and Real Estate Investors

oWe provide Loans and Overdues Settlements and/or Rescheduling to Companies.o We also provide the same services to local and overseas Real Estate Investors who wish to recover their investment funding, perhaps in the case of cancelled projects or similar. Here we have a sterling reputation and have worked closely with key Real Estate Property Developers from inception of construction in the UAE and to date we have a 100% recovery record.o No matter the scope of work for each Agreement, they are individually tailored as the requirement and objective varies in each instance.o We work very closely with our Clients to ensure a seamless process, whilst building the trust, capability, dependability and reliability of our Services.o Our Clients are updated as per the progress but are always aware of the current status.o A Client does not have to be in the UAE for us to undertake these tasks as we have many international Clients whom we serve at any time for years.o We are flexible to accommodate our Clients requests and respect their expectations.

Page 12: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Our Agreement Policies

⫺We do not levy any advance or upfront Fees for our Services.⫺These are payable at the end of specific terms, based on our performance.⫺Commissions are payable to EFFRS upon securing restructured Debtor EMI’s.⫺We are open to Banks specific Agreements and to amicably derive at a decision.⫺ We are also open to discussing an initial 3 Month ‘Pilot Phase’ to test the process.⫺ Our preference is complete transparency between Teams, as it alleviates problems.⫺ We are totally committed to both Debtor and Creditor Parties, therefore the concluded Agreement is respected and honoured to the highest degree.⫺ Our business is based on referrals within this segment therefore we honour our Word for a continuity of business, which is imperative.⫺ Hence we operate with integrity.⫺ Official documents are key therefore we maintain pristine records of all transactions and interactions with official Parties which is a core component of our Best Practice Standards Policy.⫺ We also offer Banks the opportunity to outsource their Remedial business component to EFFRS where we have made provision for separate offices for Banks who need this facility.

Page 13: EFFRS (Embrace Financial Freedom Recovery Services) LLC Dubai

Thank you for taking the time to review our Portfolio, it is highly valued and appreciated and we look forwardto your response, also for the possibility to meet with you to discuss your Remedial requirements.

Contact Tel: +971 4 3353777Email: [email protected]: www.effrs.com Mobile: +971 56 6275761