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Creditors call because they want money. If you don’t have the money to give, then you must deal with them. As you know from the Protocol, there are several types of debt. Third‐party debt is the easiest to deal with. Consult www.FreedomFromCreditors.com for a complete review of the types of debt.
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HOW TO USE THIS MANUAL
The first step to debt freedom is organization and self‐discipline.Organization is key to the success of this program.
To facilitate the use of this program, we have organized the DebtElimination System into topical manuals. These manuals are intended tobe printed, 3‐hole punched, and placed in a 2” binder for convenience and ease of reading.
Many of the manuals include worksheets that will assist you in stopping
your creditors, eliminating your debt, and increasing your credit score. It is crucial that you print all copies of the worksheets, place them in yourbinders, and use them!
Having these manuals and their corresponding worksheets in binders
will allow you to take them with you, or place them near the phone, or work on them in bed or at the dinner table. Having this information accessible when a creditor calls or when you have spare time to work onthe program will be crucial to your success.
We have provided color inserts to place in the clear pockets on the frontand side of the binders.
DO NOT PROCRASTINATE!PRINT AND ORGANIZE YOUR
MANUALS RIGHT AWAY.
WARNING!All Legal Credit Cures materials, including the online credit campus, are for the personal use of the original buyer only. All our materials are the exclusive property of Legal Credit Cures and are protected by copyright and other intellectual property laws. You may nottransmit, publish, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the content of our materials, in whole or in part.
What does this mean to you?This means that if you copy or forward any of this information, including sharing your login and password with your friends, coworkers, or relatives without purchasing an additional copy for them, then you are stealing. If you are unwilling to respect these simple laws, this may be one of the reasons that you are in financial trouble in the first place.
When we catch you…Legal Credit Cures uses multiple monitoring tools to detect fraud and copyright violations. We also track IP addresses. WE KNOW IF YOU ARE STEALING FROM US! If you are caught sharing your login, your account will be immediately suspended indefinitely. Legal Credit Cures will pursue all legal remedies against thieves at our own discretion.
The Credit Hammer
Phone Companion
The Ten Rules for Handling Phone Calls
1. Be Consistent Don’t‐ change your positions every time they call.
2. Be Concise A‐ phone call with a debt collector should be no
more than 3 minutes long.
3. Be Polite ‐ There is no reason to get angry, frustrated or
frightened; it is just a phone call.
4. Hang Up You do‐ not have to talk to anyone who is rude or
mean.
5. Call Back When You Should ‐ If you do not, they will be calling
you.
6. Get the Name ‐ Be sure you take notes, including the name of
the collector.
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7. Get the Date and Time ‐ Be sure your notes include the date and
time of every call.
8. Record the Call ‐ If permissible in your state, record the
conversation. You will thank me for this one.
9. Keep Your Answering Machine Messages These are always‐
good evidence.
10. USE THIS BOOK Your most‐ valuable tool.
If possible, always record the phone calls. If you are calling from a 1‐
party state, you can record the call without the other party’s
permission. If you are calling from a 2‐party state, you must inform
the other party by saying, “I am recording this phone call.” Just quickly
make that statement and without pause continue the conversation.
Do not wait for their consent, just move on. If they object, turn the
recorder off and keep good notes. I recommend the phone recording
tools found at www.PhoneStamp.com.
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Copyright 2009 Legal Credit Cures
The Credit Hammer
Phone Companion
Table of Contents
1. We want a payment!
2. We are going to sue you!
3. We are going to call your work & family!
4. We are going to garnish your wages!
5. We are going to put a lien on your house!
6. We are going to have a Sheriff serve you papers!
7. You are going to jail!
8. You committed fraud!
9. You are a bad person!
10. What do you mean you will hire an attorney? You can’t even
afford to pay your bills!
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Creditors call because they want money. If you don’t have the money
to give, then you must deal with them. As you know from the
Protocol, there are several types of debt. Third‐party debt is the
easiest to deal with. Consult www.LegalCreditCures.com for a
complete review of the types of debt. The type of your debt will make
a slight difference in how you
respond to phone calls, but it
will not make a difference in
keeping records of the phone
calls.
The purpose of The Credit Hammer Phone Companion is to preserve
evidence. Consumer law cases are won and lost based on evidence. If
you have evidence you win. If you don’t have evidence, you lose. The
better the evidence, the more debt you will eliminate. If you use this
book, you will preserve your evidence and your chances of eliminating
debt increase. . . . A lot!
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1. We want a payment! *
Respond – “I can’t make a payment now. I will pay you as soon as I
can.” If you can give them a date, do it. If you are not going to pay
them, send a refusal to pay letter, and tell them not to call you
anymore. They will call you again. Be sure to be consistent and make
a record of the calls in this book.
2. We are going to sue you! *
Respond – “Then I guess you will have to sue me. But you are
probably lying to me. You should just be professional and stop lying.”
Make a record of the conversation in this book.
3. We are going to call your work & family! *
Respond – “There is no reason to call them. If you do, I will sue you.
You should not be calling them and I will not tolerate that kind of
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abuse. Why can’t you just be professional and quit lying to me?”
Make a record of the conversation in this book.
4. We are going to garnish your wages! *
Respond – “You do not have a judgment against me, so you cannot
garnish me. Why don’t you act like a professional and quit lying to
me?” Make a record of the conversation in this book. It is probably a
violation of the FDCPA.
5. We are going to put a lien on your house! *
Respond – “I know that you cannot put a lien on my house until you
sue me. You and I both know that you are not going to do that. Why
don’t you deal with this in a professional manner and quit lying to
me?” Make a record of this threat because it is a lie.
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6. We are going to have a Sheriff serve you papers!*
Respond – “I don’t believe you. You are a liar. I am writing down what
you said, and I am going to use it against you. I do not have to take
your abuse and lies. Why don’t you act like a professional, instead of a
thug?” Make a record of the conversation in this book.
7. You are going to jail! *
Respond – “We do not have debtors’ prisons, you idiot. I am writing
down what you said, and I am going to use it against you when I sue
you. I do not have to take your abuse and lies. Why don’t you act like
a professional, instead of a thug?” Make a record of the conversation.
8. You committed fraud! *
Respond ‐ “I have not committed fraud. I am writing down what you
said, and I am going to use it against you when I sue you. I do not
have to take your abuse and lies.” Make a record of the conversation
in this book.
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9. You’re a bad person! *
Respond – “You are a bully and a bad debt collector. I am writing
down what you said and it will help me when I sue you. I don’t have
to take your abuse because I have Legal Credit Cures.” Make a record
of the conversation.
10. What do you mean you will hire an attorney? You can’t even
afford to pay your bills? *
Respond – “I can get a free attorney through Legal Credit Cures. I
don’t have to put up with your nonsense anymore. Your violations of
Federal Law will help me get the relief I need.” Make a record of the
conversation.
* If you have sent the Refuse to Pay letter to a Collection Agency then
say: “You can’t call me!” and hang up. Make a note of the
conversation. This is a violation.
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The following pages are designed to help you
keep records of the phone calls and other
contacts you have with creditors. Any notes
you take during a conversation with a debt
collector are admissible in court to verify your side of the story. Many
times this will make the difference between winning and losing.
As I stated earlier, it is always good to record conversations on audio
tape or digitally, but you need to do it legally. If you break laws while
recording conversations, the
evidence will not be
admissible and you will likely
not have the leverage you
need.
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If you need help with any of these items, simply login to the website,
LegalCreditCures.com and check your resources in the Online Credit
Campus. You can check your state’s laws and review the protocol.
If you need more copies of this
book for your record keeping,
you can print more. This is one
of your benefits for being a
Legal Credit Cures member.
Keep this book by your phone so you have quick access to it. Print
extras to keep by your cell phone and keep one at work.
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Copyright
2009 Legal
Credit Cures
Creditor: Collection Agency: Amount of Alleged Debt: Date of First Contact: Date of Dispute Letter: Date of Refuse to Pay Letter: Phone Calls:
Date:
Date:
Date:
Date:
Date:
Creditor: Collection Agency: Amount of Alleged Debt: Date of First Contact: Date of Dispute Letter: Date of Refuse to Pay Letter: Phone Calls:
Date:
Date:
Date:
Date:
Date:
Creditor: Collection Agency: Amount of Alleged Debt: Date of First Contact: Date of Dispute Letter: Date of Refuse to Pay Letter: Phone Calls:
Date:
Date:
Date:
Date:
Date:
Creditor: Collection Agency: Amount of Alleged Debt: Date of First Contact: Date of Dispute Letter: Date of Refuse to Pay Letter: Phone Calls:
Date:
Date:
Date:
Date:
Date:
Creditor: Collection Agency: Amount of Alleged Debt: Date of First Contact: Date of Dispute Letter: Date of Refuse to Pay Letter: Phone Calls:
Date:
Date:
Date:
Date:
Date: