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Chrissie Moore4/28/2016
Keller, Texas [email protected]
Professional SummaryExperienced in-house Payroll processor, highly effective at building and nurturing professional business relationships. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
O B J E C T I V E SWith over 15 years in the finance industry, I am seeking to further my career with a company that has a long term vision so that my diverse skills will be utilized to increase business and the overall success. Additionally, I desire to join a team of professionals who create and implement tasks that increase and promote the brand image and customer loyalty.
S K I L L S Bilingual, Notary, MS Office, Master Tax, AS400, Kronos,
Workday, Munis, Concur Management, Salesforce
E X P E R I E N C EPayroll Tax Specialist/Tax Implementation Analyst OneSource Virtual07/2014-09/2015 Provide outstanding tax service support by responding to and researching tax inquiries for customers.Frequent communication with customers and tax agencies to resolve customer tax notices.Update rate changes/run reports/file returns in Master Tax & WorkdayAccess client information and key contacts through SalesForceProcess Power of Attorneys, EFT credit applications with applicable agencies.Engage with project managers defining customer strategies, guiding customer through the implementation project.Filling out tax workbooks in preparation for implementationResolve all issues within project scope while building strong customer rapport
Payroll Associate II
Chrissie Moore
Southwest Airlines10/2011-07/2014Review & verify multistate time and attendance logs for completeness and accuracyVerified LOA documentation to stationsKronos time tracking system for 500+ employee’s dailyAssist and resolve issues with missing timeProvided excellent customer serviceData and system integrity were maintained at all times.Team Building RepDetailed Scheduling for Shift Bids
Fort Worth Independent School District11/2002-10/2011Payroll Lead/Payroll Associate II/Administrative AssistantProcessed semi-monthly payrolls for 500+ employeesContinuously build rapport inside and outside my immediate departmentManaged one payroll assistant and provided training on payroll and timekeeping Lead meeting to explain expectations, policies and procedures for new school yearDisplayed leadership while marinating a positive attitudeProvided high volume customer service while meeting strict deadlinesWorked on special projects initiated by DirectorAudited employees with extensive amount of OTPurchase OrdersSchedulingAssigned and supervised 30 + school campus and department SecretariesProvided mentoring, coaching on payroll related tasksReviewed monthly payroll for accuracy for each locationSummarize, review and post monthly attendance recordsScheduled trainings for campus & department secretariesDeveloped buddy system for new secretaries Processed Salary Adjustments, Retirement or Final Checks Kept confidential records Kronos Timekeeping SystemAssisted in Implementation to new system from AS400-MunisPTO tracking in-house & Monitor leave of absences
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Chrissie Moore
Employment Verifications & Unemployment ClaimsReceived and processed mail, documenting pertinent information to facilitate necessary action. Maintained Principal and Staff calendars, meeting agendas, prepared memos, travel itineraries and routine correspondences. Maintained BudgetAssisted in school events
The Kings University August 2015-PresentWorking on BA in Biblical Counseling
References upon request
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