JAN is a service of the U.S. Department of Labor’s Office of Disability Employment Policy.
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Website and Multimedia Accessibility
Website/Multimedia Accessibility
Overview
1. About JAN
2. Best Practices
3. SNAP Tool Example
4. Questions
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Website/Multimedia Accessibility
Consultation Job Accommodations
All industries All job categories All impairments
Employment Legislation Americans with Disabilities Act Rehabilitation Act
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Website/Multimedia Accessibility
Technical Assistance Free National Easy to Use Audience Focused
Employers Individuals Service Providers Others
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Website/Multimedia Accessibility
Knowledge Exchange Over 40,000 Contacts
Telephone Email JAN on Demand Live Chat Social Networks
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Website/Multimedia Accessibility
Knowledge Exchange Over 3.5 million Webpage Requests
News ([email protected]) Publications and Resources JAN en Español
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Work As Your Partner Accessible Video/Audio Accessible Documents Accessible Webcasts/Webinars Accessible Distance Education Accessible Social Networks Accessible Online Application Systems Accessible Websites
Where to start? Be aware.
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Best Practices
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1. Review distance learning and online application systems.
Responsibility: Provide usable and understandable alternatives.
Example: Explain to students, employees, and applicants with disabilities how they can get help using the online system and how to request reasonable accommodation.
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Reasonable AccommodationDistance learning students with disabilities may contact XXX coordinators via telephone, fax, e-mail, and other means to request and arrange for accommodations.
Welcome to the Hiring Center
Please read the following statement carefully:
XXXXX offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact any member of management at your nearest XXXXX facility.
XXXXX is an Equal Opportunity Employer- By Choice.
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Website/Multimedia Accessibility
XXXXX
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2. Use text descriptions for visual material.
Responsibility: Know the difference between essential and repetitive text descriptions; descriptions for nonessential visual material are unnecessary.
Example: Images containing content are treated differently than those with bullets.
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Website/Multimedia Accessibility
3. Caption audio and video.
Responsibility: A determination of open, closed, and/or audio captions must be made based on audience, venue for distribution, and script.
Example: The JAN YouTube script includes descriptive captions.
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Website/Multimedia Accessibility
4. Maintain consistent page design.
Responsibility: Headers, footers, content, and page navigation should be included in style sheets and given a skip option if applicable. Cognitive-related design elements are the most often overlooked.
Example: Dropdowns/footers should not vary.
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5. Minimize reliance on color.
Responsibility: Use computer generated testers to show visually what sites will look like to others.
Example: Red/green and blue/yellow are often misinterpreted.
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6. Allow keyboard navigation.
Responsibility: Usability tests can ensure tab order fits the user’s needs.
Example: Built-in tab order may need overridden.
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Website/Multimedia Accessibility
7. Program items with audio, video, and motion elements with controls.
Responsibility: Stop, go, pause, and volume elements should be tested “hands-on.”
Example: Skins may not accurately indicate ability to control elements.
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Website/Multimedia Accessibility
8. Program the default human language of each page.
Responsibility: The need to analyze accurate content to a user is not a judgment call.
Example: Use assistive technologies such as Braille translators and screen reading software.
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Website/Multimedia Accessibility
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN""http://www.w3.org/TR/html4/loose.dtd"><html lang="en"><!-- InstanceBegin template="/Templates/atozdisabilities.dwt" codeOutsideHTMLIsLocked="false" -->
9. Provide users with accessible documents.
Responsibility: To fully test documents for accessibility, they need to be accessed and reviewed for logical order and descriptions.
Example: Use free screen reading software to review documents.
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Website/Multimedia Accessibility
http://www.nvda-project.org/
10. Evaluate the Website.
Responsibility: Automatic checking is not asubstitute for manually testing a Website for accessibility.
Example: Use tools to test with multiple versions of browsers.
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SNAP Your Online System Into Shape
1) Select your team,
2) No is not an answer,
3) Accept challenges, and
4) Prioritize accessibility first.
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green (fully accessible) yellow (partially accessible) red (inaccessible) flags not applicable (NA)
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STEP # RESULT DESCRIPTION RELEVANCESTEPS FOR ANALYSIS
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1 GREENDoes the site allow navigation with a screen reader?
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2 GREEN
Does the site provide text alternatives for all non-text content?
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3 GREEN
Does the site provide accessible multimedia (audio/visual (A/V) or alternatives) that allow users to understand the content?
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4 GREENDoes the site use other means of conveying information besides color?
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5 GREEN
Does the site allow users to lower the volume or completely turn off any background audio content?
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6 GREENDoes the site allow navigation by a user who does not use a mouse?
7 GREEN
Does the site provide users with enough time to read, understand, and interact with online content?
8 GREENDoes the site avoid content that flashes or blinks too quickly?
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9 GREEN
Does the site allow the default human language of each page to be programmatically determined?
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10 GREEN
Does the site present content in an organized manner that avoids unexplained changes in context?
11 GREENDoes the site help users avoid and correct mistakes?
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12 GREENDoes the site allow users to skip repetitive content?
13 GREEN
Does the site provide fully accessible PDFs, PowerPoint documents, and online forms?
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14RED
NOTE: Not found
Does the site display the school’s equal opportunity (EO) statement?
15RED
NOTE: Not found
Does the site explain to students with disabilities how they can get help using it and where to get reasonable accommodation if needed?
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Big Picture
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Include accessibility in the initial phases of purchasing, contracting, implementing, and updating
Make students, faculty, and applicants aware that they have accommodation choices
Use JAN for low-cost solutions, referrals, assistive technologies, and other technical assistance
Understand that 508-compliant is not always enough Reinforce that traditional accommodations may not
translate directly to electronic communications Have an overall process (with SNAP Tool) that
includes IT, disability services, students with disabilities, finance, and ADA coordinator
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Website/Multimedia Accessibility
Accessibility Issues: Individual Specific
Vision impairments – Descriptions for images, pictures, tables in text or in audio
Hearing impairments – Captions, transcripts, volume control
Mobility/dexterity impairments – Timed responses, browser compatibility for keyboard alternatives for mouse commands, tab order
Cognitive impairments – Text to audio, distracting visuals, silence audio, complex language, lack of graphics, lack of clear and consistent organization
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Website/Multimedia Accessibility
ADA Amendments Act of 2008 (ADAAA) Section 503 of the Rehabilitation Act OCR Letters & Court Cases NPRM for Web Accessibility Delayed
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Questions
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Contact (800)526-7234 (V) & (877)781-9403 (TTY) AskJAN.org & [email protected]
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