Pre
dict
iveR
esul
ts.c
om
Rec
over
y P
resc
riptio
n:
How
Ass
essm
ent D
ata
Can
D
rive
Cor
pora
te R
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ts
Ste
ve W
ater
hous
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resi
dent
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dict
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Res
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pred
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ults
.com
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dict
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ts.c
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Whe
re A
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e?
Pre
dict
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ts.c
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How
The
Eco
nom
y A
ffect
s O
ur S
taff
Sal
espe
ople
wor
k ha
rder
for
less
Man
ager
s ha
ve m
ore
dire
ct r
epor
ts
Eve
ryon
e ha
s in
crea
sed
wor
kloa
ds
Man
y pe
ople
with
exp
ande
d re
spon
sibi
litie
s
Peo
ple
are
doin
g w
ork
they
wer
e no
t hire
d fo
r
Peo
ple
stay
in jo
bs th
ey d
islik
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Pre
dict
iveR
esul
ts.c
om
How
The
Eco
nom
y A
ffect
s O
ur C
ompa
ny
Sal
es d
ecre
ase
Man
ager
s ge
t poo
rer
resu
lts
Str
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incr
ease
s ab
sent
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m a
nd m
ista
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Peo
ple
fail
at e
xpan
ded
resp
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bilit
ies
Peo
ple
grip
e ab
out w
ork,
de-
mot
ivat
ing
othe
rs
Peo
ple
prep
are
to m
ove
at th
e fir
st o
ppor
tuni
ty
Pre
dict
iveR
esul
ts.c
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It’s
Not
All
Bad
New
s
Take
n on
new
pro
ject
s: 5
3%
Gai
ned
mor
e re
spon
sibi
lity:
52%
Take
n on
mor
e ch
alle
ngin
g w
ork:
52%
Had
mor
e in
tera
ctio
ns w
ith m
anag
emen
t: 44
%
Had
mor
e in
tera
ctio
ns w
ith c
lient
s or
cus
tom
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38
%
Bee
n pr
omot
ed: 1
2%
Sou
rce:
200
9 A
ccou
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tudy
Pre
dict
iveR
esul
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Our
Job
•M
axim
ize
prod
uctiv
ity
•Im
prov
e jo
b sa
tisfa
ctio
n
•R
educ
e un
wan
ted
turn
over
, abs
ente
eism
• H
elp
impr
ove
com
pany
res
ults
in d
ownt
urn
• P
repa
re c
ompa
ny fo
r re
cove
ry
Pre
dict
iveR
esul
ts.c
om
Str
ess
is N
ot A
lway
s V
isib
le
Pre
dict
iveR
esul
ts.c
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Idea
l
•T
his
is a
sam
ple
text
box
for
visu
al c
ompa
rison
w
ith th
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nner
info
.
•T
his
is a
sam
ple
text
box
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visu
al c
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w
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nner
info
.
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sam
ple
text
box
for
visu
al c
ompa
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w
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nner
info
.
•T
his
is a
sam
ple
text
box
for
visu
al c
ompa
rison
w
ith th
e ba
nner
info
. Thi
s is
a s
ampl
e te
xt b
ox fo
r vi
sual
com
paris
on w
ith th
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info
.
Pre
dict
iveR
esul
ts.c
om
Job
Str
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•T
his
is a
sam
ple
text
box
for
visu
al c
ompa
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nner
info
.
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his
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sam
ple
text
box
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visu
al c
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nner
info
.
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his
is a
sam
ple
text
box
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visu
al c
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w
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e ba
nner
info
.
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his
is a
sam
ple
text
box
for
visu
al c
ompa
rison
w
ith th
e ba
nner
info
. Thi
s is
a s
ampl
e te
xt b
ox fo
r vi
sual
com
paris
on w
ith th
e ba
nner
info
.
Pre
dict
iveR
esul
ts.c
om
Une
mpl
oym
ent S
tres
s
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his
is a
sam
ple
text
box
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visu
al c
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w
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his
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sam
ple
text
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visu
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his
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sam
ple
text
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visu
al c
ompa
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nner
info
.
•T
his
is a
sam
ple
text
box
for
visu
al c
ompa
rison
w
ith th
e ba
nner
info
. Thi
s is
a s
ampl
e te
xt b
ox fo
r vi
sual
com
paris
on w
ith th
e ba
nner
info
.
Pre
dict
iveR
esul
ts.c
om
Sca
n F
or T
roub
le
Pre
dict
iveR
esul
ts.c
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Job
Cre
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•R
espo
nsib
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s in
crea
se
•P
ace
of w
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incr
ease
s
•S
kills
req
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stru
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ange
s
•W
ork
hour
s ch
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rain
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cut b
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Pre
dict
iveR
esul
ts.c
om
How
Impo
rtan
t is
Job
Fit
•N
et g
row
th o
f 24%
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urno
ver
redu
ced
to “
12.4
% fr
om a
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even
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incr
ease
d 21
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one
yea
r
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ales
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usto
mer
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vice
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jum
ped
15%
• M
arke
t sha
re h
as r
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6%
• S
taff
redu
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by 3
0%
• B
otto
m L
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savi
ngs…
$1 m
illio
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Sou
rce:
Ass
essm
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clie
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stud
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Pre
dict
iveR
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ts.c
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Job
Fit
Mat
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dict
iveR
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ts.c
om
Job
Fit
Mat
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Pre
dict
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Job
Fit
Mat
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–C
usto
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Ser
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Pre
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Exa
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naly
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Typ
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S
ales
Per
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Bef
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Now
Sel
l Fro
m L
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M
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old
Cal
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Sel
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to B
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Sel
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Sel
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Fea
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or
Pric
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Hig
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argi
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ts.c
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Hig
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de
Pre
dict
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Pre
dict
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esul
ts.c
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Tide
Is O
ut!
Pre
dict
iveR
esul
ts.c
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Wha
t Can
We
Do
-A
sses
s
Ree
valu
ate
jobs
for
beha
vior
al/s
kill
need
s
Ass
ess
curr
ent e
mpl
oyee
s fo
r fit
Sca
n fo
r st
ress
Pre
dict
iveR
esul
ts.c
om
Wha
t Can
We
Do
-A
djus
t
Equ
ip m
anag
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to u
nder
stan
d, c
omm
unic
ate
and
mot
ivat
e m
ore
effe
ctiv
ely
Mov
e pe
ople
to s
ituat
ions
that
fit
Tra
in to
Impr
ove
Ski
lls
Pro
vide
Sup
port
in W
eak/
poor
fit A
reas
Adj
ust J
ob R
equi
rem
ents
Upg
rade
you
r st
aff
Pre
dict
iveR
esul
ts.c
om
Wha
t Hap
pens
Nex
t?
Pre
dict
iveR
esul
ts.c
om
Pre
pare
for
Rec
over
y
•C
onne
ct w
ith to
p pe
rfor
mer
s
•F
ix s
tres
sful
situ
atio
ns n
ow
•P
rovi
de lo
ng-t
erm
vie
w
• E
nsur
e m
anag
ers
are
send
ing
posi
tive
mes
sage
• R
ecog
nize
that
pro
blem
s ar
e no
t alw
ays
obvi
ous
Pre
dict
iveR
esul
ts.c
om
Rec
over
y P
resc
riptio
n:
How
Ass
essm
ent D
ata
Can
D
rive
Cor
pora
te R
esul
ts
Ste
ve W
ater
hous
eP
resi
dent
Pre
dict
ive
Res
ults
Ste
ve@
pred
ictiv
eres
ults
.com
Pre
dict
iveR
esul
ts.c
om
Cas
e S
tudi
esJo
hnso
nvill
e S
ausa
ge h
as fo
und
the
(ass
essm
ents
) to
be
an
inva
luab
le c
ompo
nent
of t
heir
com
preh
ensi
ve le
ader
ship
pr
ogra
ms.
By
help
ing
man
ager
s id
entif
y an
d un
ders
tand
thei
r ow
n m
anag
emen
t an
d le
ader
ship
sty
les,
they
pro
vide
a r
oadm
ap
for
enha
nced
team
wor
k, p
rofe
ssio
nal g
row
th a
nd o
rgan
izat
iona
l su
cces
s.
“(A
sses
smen
ts a
re)
a co
nfid
ence
bui
lder
. Rel
ying
on
your
ex
peri
ence
and
intu
ition
is n
ot e
noug
h. T
hey
give
s yo
u an
in
sigh
t tha
t you
can
not g
et a
ny o
ther
way
. It
give
s yo
u so
met
hing
tang
ible
.”
The
kno
wle
dge
from
the
trai
ning
pro
vide
d m
anag
ers
with
in
form
atio
n re
gard
ing
wha
t m
otiv
ated
thei
r te
am f
or e
very
day
prod
uctiv
ity a
nd s
ucce
ss.
It he
lped
em
ploy
ees
gain
a b
ette
r un
ders
tand
ing
of w
hy t
hey
enjo
y ce
rtai
n ta
sks/
proj
ects
whi
le
not e
njoy
ing
othe
rs.
Clie
nt q
uote
s sh
ared
with
per
mis
sion
Pre
dict
iveR
esul
ts.c
om
Job
Fit
Mat
ters
Pre
dict
iveR
esul
ts.c
om
Wha
t Do
Beh
avio
ral
Ass
essm
ents
Tel
l Us?
•W
hat m
otiv
ates
an
indi
vidu
al o
r gr
oup
to a
ctio
n
•W
hat w
ork
envi
ronm
ent w
ill b
ring
out t
he b
est i
n an
indi
vidu
al
•H
ow to
bes
t com
mun
icat
e fo
r im
prov
ed r
esul
ts
•H
ow c
hang
es in
the
wor
kpla
ce a
re o
r w
ill a
ffect
the
indi
vidu
al