Voice Broadcasting service providing on demand capacity to support 2000 + concurrent calls.
Playing of audio file that can be uploaded or generated with our resident text to speech engine.
Options may be provided to receive a text message, speak to a live operator, offer a survey or a multitude of IVR applications.
Realise Lead Generation Service
This is a hosted service in which we assess your requirements and provide a solution that simply requires the pre-paid purchase of call credits with no investment in system or telephony infrastructure !
SAAS – Software as a service
Play audio file
Capture digits
Show selections in reports
Integration with remote system using API (PBX, SMS, CRM)
Record message
Branching
IVR Script Builder
Survey Module
SIP call transfer with pop up screen integration
Reports
CDRs Survey Subscriber Campaign Stats Recordings
The 'Press 9' Opt Out option is voice prompted to the prospect and if selected the telephone number is added automatically to the system DNC list and all future call attempts will be blocked.
The CDR report 'Action' column reflects the opt out as does the global stats report.
Opt Out
The telemarketing guidelines differ from country to country but scrubbing your database against the numbers that have opted out in the national registry is essential.
We will advise what further guidelines must be adherred to based on your type of campaign and location.
Telemarketing Guidelines
Additional Features:
Answering Machine Detection – option to play message Mobile Database country specific available Call Pacing Call Scheduler Hangup time duration after message Redial rules include attempts and interval parameters
We look forward to hear about your project !
[email protected] Skype : richard.blewis1